• PTBateria

PTBateria

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Overview

PTBateria has a rating of 4.4 stars from 163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PTBateria most frequently mention replacement battery, full refund, and long time. PTBateria ranks 5th among Laptop Batteries sites.

  • Service
    78
  • Value
    76
  • Shipping
    76
  • Returns
    39
  • Quality
    75
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
14
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How would you rate PTBateria?
Top Positive Review

“Good product, fast and helpful customer service, absolutely recommendable”

Ildiko V.
2/29/24

I bought a battery for my laptop from newlaptopaccessory.com. It was by far the cheapest offer and the delivery costs were even included. Unfortunately there were customs fees, but the company (newlaptopaccessory.com) also paid the customs fees. The only disadvantage was the slightly longer delivery time. But that's no wonder, as it's a long way from China to Germany. For the price and the good customer service you can get over it, you just have to factor in the time. I can recommend the company (newlaptopaccessory) to anyone without hesitation!

Top Critical Review

“SCAM (battery not working, no money back, no replacement)”

Hafsa B.
3/13/22

The battery came after 3 months, I installed it and it stoped working after a week, I took my computer to a professional and it's not a software issue, but a battery issue, the battery is fit for my computer but doesn't work. I tried to contact client services but they are completely ignoring me, I sent 4 emails and it's been 3 weeks, no answer, I DO NOT RECOMMEND, I basically lost 70€ (54€ of the battery + 16€ in customs). I am very disappointed and feel like I've been robbed. I want my money back or a replacement :(

Reviews (163)

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Reviews that mention popular keywords

perfeitas condições (4) produto chegou (5) outro país (3) great service (3)
Thumbnail of user alanklajman
Portugal
1 review
0 helpful votes
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April 14th, 2023

They gave me a full refund after I had problems with my order. Great service, I recommend them for my friends.

Service
Value
Shipping
Returns
Quality
Thumbnail of user belarminom
Switzerland
1 review
0 helpful votes
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January 23rd, 2021

The order took almost 1 month to be delivered but they wrote offering to refund if the item doesn't arrive.

Products used:
HP notebook battery

Service
Value
Shipping
Returns
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Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your time, sorry for keeping you waiting. In the current Corona situation and the increasing parcel volumes, there may increasing delays in the delivery of your parcels.
Normally it takes about 12-18working days from China by post to reach your home.
And If there are any questions from you, we will reply them within 24hours.

Thumbnail of user alexanders316
Portugal
1 review
0 helpful votes
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October 28th, 2020

When I complain about an item I bought that didn't fit my laptop, I got the full refund. Excellent professionals.

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

If the item is not compatability with your laptop series. That could not be fit in your laptop. If you are not sure when skim our website, welcome to contact us for free. We are here to help you. Thanks for your trust.

Thumbnail of user igorm69
Portugal
1 review
0 helpful votes
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June 28th, 2021

Bought a laptop battery at a good price, arrived quickly and in perfect conditions. Would recommend for your battery needs.

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Very glad to hear that, Your recognition is our motivation in developing our company and improving our service for each customer. Looking forward to your more business!

Thumbnail of user zef
Portugal
1 review
0 helpful votes
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December 25th, 2020

Everything went well. Product arrive as expected. The item was very well packed And works very weel. Recommended

Products used:
Laptop batterie

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

We will contiously provide good products in good quality& price to our customers.

Thumbnail of user israelb47
Portugal
1 review
0 helpful votes
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July 20th, 2021

The product was perfect and fit very well in my laptop, shipping arrived in the expected time. I recommend the site.

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Obrigado pelo seu pedido e confiança. Nós somos profissionais neste campo. Nós fornecemos continuamente nossa boa bateria e adaptador em boa qualidade e preço para nossos clientes.

Thumbnail of user timmya12
Belgium
1 review
0 helpful votes
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May 20th, 2021

My battery was defect and I instantly got refunded and some guidance on what could be the problem with the battery!

Products used:
battery laptop

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Value
Shipping
Returns
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Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Sorry for the problem caused. We provide one year warranty and free return. If any questions of our products happened. We will give you satisfaction solution soon.

Thumbnail of user octavios24
Portugal
1 review
0 helpful votes
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April 22nd, 2021

The equipment is working perfectly, good customer service and very good price, the best in my recherche on the market...

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Very glad to hear that. Hope our new battery give a new life to your laptop. Thank you!

Thumbnail of user rv62
Portugal
1 review
0 helpful votes
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May 27th, 2020

I bought a charger and it worked perfectly, and the attention of the charger input pin confirmation service was excellent

Thumbnail of user jorgel148
Portugal
1 review
0 helpful votes
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November 18th, 2020

I bought a laptop charger and it arrived just like it was supposed to. Very good product and a fast delivery to Portugal.

Thumbnail of user luisl255
Portugal
2 reviews
0 helpful votes
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April 7th, 2021

The keyboard arrived very well packed and the support team was very helpful. I'm extremely satisfied and recommend.

Service
Value
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Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Many thanks for your second order of keyboard. And laptop battery&adapter can be directly found online. If you want keyboard&screen, we can also provide our related website and suggest that item to you.

Thumbnail of user paulog13
Portugal
4 reviews
22 helpful votes
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October 2nd, 2019

A great price, send in expedite time and a happy costumer were the key elements of this service. In the future I know who to contact.

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Bem-vindo ao voltar na próxima vez, obrigado por sua confiança

Thumbnail of user andrl10
Brazil
1 review
0 helpful votes
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December 15th, 2021

Great place for buy a battery! Furthermore, the seller is very attentive and willing to answer questions.

Products used:
Battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order, we replied all messages within 24hours, and our company provide One year warranty. If any problems, we will provide satisfaction solution to you within 24hours.

Thumbnail of user laurentm21
France
1 review
0 helpful votes
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January 27th, 2021

Product well packaged. Fast delivery, responsive and friendly team - I am very satisfied. That's perfect, thank you!

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thank you. We're looking forward to your future orders!

Thumbnail of user josem1360
Portugal
1 review
0 helpful votes
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January 19th, 2022

Everything is OK. The battery matched. Well packaged but took a long time to arrive ( more than 1 month).

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order&trust. Due to covid-19 protection and typhoon, HK flights were descreased. The delivery time may be delayed, normally it takes about 16working days to reach your home.

Thumbnail of user manuels220
Portugal
1 review
0 helpful votes
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January 27th, 2022

Excellent, I confidently recommend this firm for purchases of the products it sells. Honest and reliable service.

Thumbnail of user luisp95
Portugal
1 review
3 helpful votes
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June 25th, 2018

Easy to choose, buy and pay. Information on time about the delivery. Nice price. Very good service. I recommend.

Thumbnail of user pauloc65
Portugal
1 review
0 helpful votes
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June 28th, 2021

The batery is what was on the site and with a excelent quality.
Good relation between price anda product

Products used:
Computer batery

Service
Value
Shipping
Returns
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Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Well, Many thanks and hope you enjoy shopping with us!

Thumbnail of user adbdulaziza
Oman
1 review
0 helpful votes
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May 26th, 2021

We have purchase laptop adapters 10pcs and it was good in the price side and the quality side.
Recommend seller.

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your trust. We will continously provide our good products in good price&quality to our customers. Your recognition is our motivation in developing our company and improving our service for each customer.

Thumbnail of user drenaud320
France
1 review
0 helpful votes
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June 20th, 2023

Very good company!
Serious and repliable.
Good products, I bought an Acer laptop battery and I'm very happy with it.

Products used:
Battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user brunom109
Portugal
1 review
0 helpful votes
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May 18th, 2021

Great product, all as described and show in the pictues.~
Great client support.
Product works as expected.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order and trust. We are proving our company are professional in this field. If any questions you may contact us freely, we will reply within 24hours.

Thumbnail of user joss9
Portugal
1 review
0 helpful votes
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January 15th, 2021

The item its works really nice.
The service its ok and the seller is exclent in the total service.
I recommended.

Tip for consumers:
recomendo na sua totalidade, desde o preço ao atendimento ao cliente

Products used:
battery for laptop thnderobot

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Well, we will countiously provide our products in good quality&price to our customers. If any messages we will reply them within 24hours.

Thumbnail of user alim182
Germany
2 reviews
0 helpful votes
  • Send Message
June 2nd, 2022

I strongly recommend "Newlaptopaccessory" because of their high-quality products, friendly support and fairly price.

Tip for consumers:
Good price, good quality of battery & adapter, making fast shipping and swift after sale service.

Products used:
Laptop Battery

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Well, thank for your recommendation. Our company is professional in this field. We build many sites in different languages. Such as "ptbateria.pt" for Portugal& Brazil market. "Newlaptopaccessory" for EU countries etc. we sent all orders within 24hours after your payment. It will take about 12-18days to EU countries from China. If the item can be checked in stock in our germany warehouse. We can send by DE DHL. It will take 2-7days to reach your home.

Thumbnail of user antniol
Portugal
1 review
0 helpful votes
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April 22nd, 2021

Until now the batery works ok and the price is very competetiv, only the time waiting for the package was to long...

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order&waiting. We are professional in laptop battery&adapter for over 14years. We are concerning on the quality of our products also in good price. The shipping time from germany by DHL is 3-7days to EU countries if the item is in stock in germany. If shipping from China. It will take about 16wokring days to reach your home. We reply email messages within 24hours if any query.

Thumbnail of user paulor40
Portugal
2 reviews
1 helpful vote
  • Send Message
September 18th, 2020

Great service, great costumer suport and great products! Certainly would do business with them again!

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Company Representative

Thumbnail of user ptbateriap
ptbateria p.
Portuguesa Bateria
Estamos envolvidos no mundo da bateria e no carregamento há 13 anos, temos mais de 280,000 modelos de bateria de computador, adequados para mais de 150 marcas de computadores populares no mundo, e ainda estamos a desenvolver novos produtos e modelos todos os dias.

Tínhamos mais de 250,000 pedidos de mais de 75 países e regiões do mundo, foram amplamente reconhecidos pelos clientes

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