Public Storage Reviews

The absolute worst storage rental that you can rely on. If there was an option for zero stars, I would pick it. The company raised my monthly payment by $75 without notification or permission. I spoke with the representative on the phone and to turn out she verified that I was not given a heads up by mail or email. If you are desperate for a storage rental, look elsewhere cause they will definitely raise rent for your storage for no reason at any time.

Thank you for thinking of all the small little things that could go array. Unfortunately because my spouse don't like to where shoes and don't encourage our child to wear them, he would have been cut on his foot with that glass and debris I saw you sweeping up and just to show she agree now because he was cut at a gas station because of no shoes on. So thank you now she agreed to start putting his shoes on anytime we leave the house. Thanks for having the care not at your store and not on your watch lol. We need more people like u that gives a rat bottom about appearance in and out the store. By the way honey and I are happy about out decision about the storage. Keep up great work Jenise your remind me of my mother Denise funny y'all name similar lol. Thanks!

We recently rented two units at public storage on Mildred. From the time we arrived and to this day Dee and Liz have been wonderful and helpful. They seem to go above and beyond to make your experience a good one. Would highly recommend this facility especially for the customer service, thank you both, great job. The Gordons.

I've had one of the most pleasant experiences with customer service that I've had in a long time. Ms.Kielwanng returned my call with a pleasant and friendly voice. Then she proceeded to help me determine what my needs were by physical showing me various storage sizes. She did and excellent job with answering my questions and explaining the contract. I would like to commend her patience and positive disposition. Thank you Ms. Kielwanng for your kind service.

I have rented from PS in several different locations. They routinely raise your rate by about 30% within a few months of your renting. The people investing in this company are stealing your hard-earned money and making it harder for you to save for a home where you can store your things! These are mostly wealthy investors who want more easy money from you, not from their own work. They would, as we used to say, sell you down the river for a few dollars. Rent space from another company if you can, or use them only for a short time. By the time they are done with you, you will be living out of your car!

This is our first time renting from any storage companies, and so glad we choose this one. Very great promotions to help with the rent costs.
Chez was wonderful answering all my concerns and giving me some great ideas. She made sure the unit was cleaned up. She showed us a good arrangement to putting in our items. She is courteous, and so helpful. She even stamped out a place on the information card and attached our keys. Thank you Chez.