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  • Puppies.com

Puppies.com

Overview

Puppies.com has a rating of 4.5 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Puppies.com most frequently mention great experience, new addition, and reputable breeder. Puppies.com ranks 1st among Dog Breeding sites.

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 95.8%
Positive
248
Neutral
1
Negative
10
38
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Top Positive Review

“Great site to find and research available puppies!”

Laura D.
11/2/24

We found the breed we wanted not too far from home. He was available, answered texts and phone calls promptly, is a wonderful family breeder who loves his dogs. Just what we wanted to find. Reviews excellent. We met the puppies and make out choice, then picked up a week later at a half-way point which was great for us and our puppy too.

Top Critical Review

“Puppyfind.com was so much better!”

Tarja P.
9/19/24

Ever since puppies.com took over puppy find.com, the amount of exposure went down drastically. I used to find homes for all my puppies through puppy find com. Now my puppies find homes through AKC marketplace and other websites. I hardly get any inquiries from puppies.com.

Reviews (362)

Rating

Timeframe

Other

Thumbnail of user nelleb2
Oregon
1 review
5 helpful votes
  • Send Message
March 18th, 2023

It was our 1st time buying/owning a puppy. We trusted the breeder, gave her deposit except when we picked up 8 weeks old puppy we found out that all the required shots was administered by the breeder and not licensed Veterinarian. To make the matter worse the puppy had diarrhea. We took the puppy to the Vet & found out puppy had ear infection and inside the ear was filthy. So, please check breeders credentials before purchasing any pets, we don't want anyone to experience what we went through.

* Puppies.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Hello,

Puppies.com is a bulletin board service so you do have to be careful. We have Buyer Tips on every listing to assist in having a safe transaction.

If you have additional questions please contact us at support@puppies.com.

Puppies.com Support

Thumbnail of user catherinec1464
Virginia
1 review
8 helpful votes
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July 11th, 2023

I do not like their new set up. If you put in that you only want to see purebreds they include doodles and other mutts in that search. Doodles ARE BADLY BRED MUTTS bred by puppymills and backyard breeders. When I have complained about this to them directly they give a lame reason for it. But I think they don't care. They won't fix it on their site it's been like this since they changed the site. Good breeders can be found on this site but you have to look hard and ask questions. We should be making it harder for puppymills to sell their puppies not easier. Makes me think this site was set up by people who run puppymills.

Service
Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Hello,

We appreciate your feedback and it will be taken into consideration for future site improvements.

Puppies.com Support

Thumbnail of user anam785
New York
1 review
6 helpful votes
  • Send Message
March 24th, 2022

As a breeder and seller, we are not protected. Except they now work as an anarchy and no matter how legit you are, they still ban you while spammers and suspicious account are out there scamming people. Be careful! I do not recommend this company at all for puppies.

Tip for consumers:
Stay away from this company.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Hello, It's unfortunate that you are having issues using the site. Please provide the email you used on your account so I can look into the situation.

Puppies.com Support

Thumbnail of user muncya
Pennsylvania
1 review
2 helpful votes
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April 11th, 2019

We live in Delaware and we purchased the cutest little Morkie puppy on puppyfind for Valentine's day for our family. We met with the breeder in person and purchased the puppy and paid for the puppy, named her Delilah and she's in good health. The breeder that we chose lived in warren Pennsylvania, we agreed to meet them in Harrisburg and no problems.

Thumbnail of user crystall519
Texas
1 review
2 helpful votes
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October 24th, 2022

I was scammed out of $400 by "Reba Hook" of majestic kennels in poplarville, ms. Puppies.com is a puppy mill site.
Reba Hook isn't even her real name. She took my deposit and refuses to return my deposit. She's the person that backed out of the sale.

Products used:
Trying to leave a review

Service
Value
Shipping
Returns
Quality
Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Hello,

It's unfortunate that you did not have a good experience with that seller. Puppies.com is not a puppy mill site. If you feel someone is running a puppy mill please provide legal documentation showing they have been convicted of animal abuse/cruelty and we can remove them. You can always take legal action against the seller if you feel they are not following their contract, and you can contact your local authorities to assist in resolving this matter.

If you have further questions please contact us at support@puppies.com.

Puppies.com Support

Thumbnail of user lindaw1017
South Carolina
1 review
12 helpful votes
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April 10th, 2020

Barbara Mullinax's kennel in Central SC is the best place to find a dachshund puppy. After losing our 14-year old dachshund to cancer, we searched for a reasonably priced puppy - it had to be a black and tan longhair. We found just what we were looking for at her kennel - Frankie is a wonderful addition to our family. The kennel area was spotlessly clean - the dogs were well cared for and well loved. We would highly recommend Barbara and her kennel.

Thumbnail of user dipd4
Michigan
1 review
1 helpful vote
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December 20th, 2022

There are way too many shady breeders/sellers on this site. Make sure you ask for current photos and videos. If they don't, move on they're scamming you. There are too many breeders who are selling too many different types of dogs and are only looking to take your money and don't care if they're selling unhealthy puppies.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Hello,

We do have Buyer Tips on every listing to assist in having a safe transaction. We are a bulletin board service so you will get all types on the site, but we do our best to keep the scammers at bay.

If you have any questions please contact us at support@puppies.com.

Puppies.com Support

Thumbnail of user verak3
Montana
2 reviews
1 helpful vote
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February 9th, 2016

I found a wonderful Pomeranian breeder. I looked at several breeders but Glenna talked to me, gave me information about the puppy and future care of my puppy. The other breeders I talked to were more concerned about getting their money than telling me about the puppy. I would not hesitate to buy another puppy from Glenna Lewis.
Vera in Montana

Thumbnail of user jessicar18
Customer-Support -. – Puppies.com Rep

Hello,

That is great! Congratulations on your new puppy.

We are glad the site worked well for you.

PuppyFind.com Customer Support
support@puppyfind.com

Thumbnail of user mollyd42
Pennsylvania
1 review
1 helpful vote
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April 7th, 2019

We purchased a Maltipoo puppy from a New York breeder and everything worked out great. We live in New Jersey and we met them halfway and we paid for the puppy whenever we got the puppy. The puppy was perfectly healthy. No problems. This was two years ago. Last month we went on and purchased another Maltipoo puppy from puppyfind and again we were met with a successful purchase. Since we wanted a particular color we went with a maltipoo breeder that does chocolate Maltipoos and this breeder had the puppy delivered to our New Jersey area and again we paid for the puppy and it worked out great. There's a lot of nice breeders on puppyfind that do their own transport themselves and you don't have to mess with airline shipping.
Definitely do not send any money through Western Union or MoneyGram. These are not money services that real dog breeders use. Real dog breeders typically get paid in person, by check, by PayPal or credit card.

Thumbnail of user kristenp154
Washington
1 review
10 helpful votes
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September 27th, 2020

We purchased a Biewer Yorkie Terrier for my daughter from Janelle at Pampered Puppies (toypomeranian.com). We could not have asked for a better experience. She is so kind and cares so well for her pups. She has a few different breeds so if you're in the search for a small breed puppy, we highly highly recommend her!

Thumbnail of user josephn1285
New Mexico
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

Very helpful and got back to me within a reasonable time.

ok

Reason I chose this business:

You all change from puppy find, Which was grate also

Service
Thumbnail of user linh58
Kentucky
1 review
0 helpful votes
  • Send Message
January 11th, 2024
Verified purchase

It was easy to sign up. I was able to search for a specific breed and locations. Puppies.com made it easy to connect with the breeder and bring home our sweet, adorable and healthy baby Shih Tzu!

Reason I chose this business:

I found the site user friendly.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

I'm delighted to hear that your experience with Puppies.com was positive and that it made the process of finding and connecting with a breeder easy. It's wonderful that you were able to bring home a sweet, adorable, and healthy Shih Tzu. Wishing you and your new furry friend many joyful moments together!

Thank you for using Puppies.com!

Thumbnail of user diannel53
Michigan
1 review
0 helpful votes
  • Send Message
April 11th, 2019

We bought a 6 week old dapple Dashound from Linda and Rick. (Bobosweinners) it has been a awesome experience. After I placed a ad on another site, looking for a dapple dashound, Linda texted me about her puppies that i fell in love with. They were only a few days old at the time. She kept us updated through text and pictures and finally the big day came and we met for pick up. They done so well with this puppy. At 6 weeks old he was almost completely potty trained, very calm and sweet. We love him to death. If we were to purchase another dashound it would be definitely be thru (Bobosweinner) thank you for all the time and love that you give your puppies.

Thumbnail of user sheilag592
Missouri
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

This site has been very helpful in placing my puppies in good homes.

Reason I chose this business:

I chose Puppies.com from a referral from a friend.

Service
Thumbnail of user maryj559
Pennsylvania
1 review
2 helpful votes
  • Send Message
September 5th, 2018

We bought a Maltipoo from puppyfind in 2012 and everything was a success. So of course we returned.
We just bought a 2nd Maltipoo off of puppyfind in May 2018, a different breeder because the 1st one wasn't breeding so much this year and it too was a success.

Scammers are easy to spy... Breeders never ever ask for money to be sent through Western Union or money gram, only scammers do. Real breeders take credit cards, paypal, checks and cash.

Thumbnail of user debbies962
Georgia
1 review
0 helpful votes
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September 3rd, 2021

I absolutely love my Schnoodle I bought from Rye Patch Farms in Ludowici, Ga. He is Healthy and Precious! Great addition to our family! My son has a TBI and this beautiful precious puppy has been an answer to prayer for me and my family! Owners were very professional and I could tell they really love and care for these puppies!

Thumbnail of user kathyk1204
Texas
1 review
0 helpful votes
  • Send Message
January 6th, 2024

I was trying to help my friend find a Yorkie puppy and we came across a couple of women who knew a breeder named Mary, she got in touch with us almost immediately and we talked on the phone quite a few times, she is one of the sweetest people I gotten to know, she is very knowledgeable about the puppies she sells and they are so healthy and beautiful, well I got my baby girl Shasha from her and I'm waiting for paperwork for my baby. She is by no means a scammer and is located in Missouri and she was kind enough to meet us almost half way, she doesn't ask for any money upfront, you pay when you get your baby. If any is looking for a sweet puppy or a playmate for your other baby Mary is the one to go to. Should I ever want another one she would be great. Please don't be scammed by someone asking for money upfront. And she will send pictures of the puppy you are getting and she stays in touch with you after you get your puppy. Thank you Mary for my baby,your a wonderful person to deal with, I couldn't be happier.Everone she is the BEST!

Service
Value
Quality
Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It's wonderful to hear that you had such a positive experience with Mary and that you're happy with your new puppy, Shasha. Thank you for sharing your positive experience and for using Puppies.com!

Thumbnail of user janicem96
Georgia
1 review
1 helpful vote
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December 10th, 2017

We recently acquired two Chihuahua pups from Sweetplicity Pomeranians/Ridgeville,
SC/ Karen Craven and couldnt be more pleased. Our little boys are alert, bright eyed, energetic and very loving adorable puppies. You cant ask for more than that and we couldnt be happier. Karen provided all pertinent info and answered all questions to our satisfaction. Her dedication to the breeding, decvopment, and placing is super+.

Tip for consumers:
Janice M.
“I found the puppies I wanted and I’m extremely happy and proud of “Rufus & Rambo” my darling Chihuahuas. Yes, you need to look around, be careful etc. But reckognize quality when you see it!

Service
Value
Quality
Thumbnail of user billyr405
South Carolina
1 review
0 helpful votes
  • Send Message
January 11th, 2024
Verified purchase

Your website work well once registered it made everything much easier for the breeders and I. And your site made it easy to find what I was looking for

Reason I chose this business:

Came up in my breed search

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Thank you for your positive feedback regarding the website. It's great to hear that you found the registration process easy and that the platform facilitated smooth communication and transactions between you and the breeders.

Thank you for using Puppies.com!

Thumbnail of user robing494
California
1 review
1 helpful vote
  • Send Message
May 21st, 2021

They do not make promises about the dogs or breeders on the site but I found my dog on this site and I have been thrilled with the results. I wanted a Toy Australian Shepherd and that is exactly what I got. She has been DNA tested with Wisdom Panel and she is 100% Australian Shepherd, and she weighs 7 lbs. I am very happy I discovered Puppy Find and have recommended the site to several people.

Thumbnail of user nathand718
Tennessee
1 review
0 helpful votes
  • Send Message
February 20th, 2024
Verified purchase

Easy website and breeder response was pretty quick and kept updates on the pup til the time I picked him up.

Reason I chose this business:

Just a website I came acrosswd and struck my interest in what I was looking for

Thumbnail of user julieb2323
Illinois
1 review
11 helpful votes
  • Send Message
May 29th, 2022
Verified purchase

Removed my puppies without notification told me I didnt own the puppies. Demanded private information like driver's license vet bills and after all documentation was provided still refused to reinstate account. DO NOT USE THIS SITE

Tip for consumers:
Do not use at all

Products used:
Advertising services online

Service
Value
Quality
Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Hello,

It's unfortunate that you did not have a good experience on the site. Without the email that you used on your account I'm not able to review your account to see if there was an error made.

Please contact support@puppies.com and request that a manager review and respond to your account issue to see if we can get the situation resolved.

Puppies.com Support

Thumbnail of user kimc1346
New York
2 reviews
1 helpful vote
  • Send Message
December 15th, 2021

We purchased our JR from Tracey Martin in Tulsa OK, she is the most amazing woman and breeder you could ever ask for, you can't imagine the time, love and care she spends breeding her puppies, before we purchased our puppy I did so much research, and God found me Tracey, we were blessed that day! Our baby girl Okie is so healthy and beautiful she brings so much joy to our family. I strongly recommend Tracey Martin if you are looking for a Jack Russell

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephanied2114
Arkansas
1 review
0 helpful votes
  • Send Message
March 15th, 2024
Verified purchase

It took all of a few hours to find our new dog and get him. Very easy to use website.

Reason I chose this business:

Convenience

Thumbnail of user rockyc19
New York
1 review
1 helpful vote
  • Send Message
February 21st, 2019

I bought three puppies on puppyfind during the last few years. They were all healthy an well taken care of i couldn't imagine being without my little buddies

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From the business

Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.

Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.

For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the background. This algorithm isn't just a tool; it's a matchmaker, expertly pairing puppies with owners whose lifestyle, preferences, and love for dogs align perfectly with the puppy's personality and needs.

Prospective puppy owners find our platform incredibly user-friendly and accessible. Searching for the perfect puppy companion on Puppies.com is entirely free and remarkably easy. Our extensive search filters cater to every preference and requirement. Whether it's breed, gender, age, price, or even location specifics like city or state, our platform ensures that every search is as unique as our users and their future puppies.

Our goal transcends beyond mere transactions. At Puppies.com, we strive to create a community, a place where the love for puppies unites everyone. We're dedicated to ensuring that every interaction on our platform is not just satisfactory, but exceptionally paws-itive. We believe that the joy of finding a new puppy should be as wonderful and heartwarming as the journey of companionship that follows.

Puppies.com isn't just a service; it's a journey and community. A community of happiness, companionship, and endless puppy love. We invite you to join us in this delightful world of puppies, where each wagging tail and furry hug marks the beginning of a beautiful, lifelong friendship. Welcome to Puppies.com – Your trusted source for Paws-itive Puppy Love!

Business History

Puppies.com has been connecting puppies with loving families all across America, since 2003.

Company Representative

Thumbnail of user puppiescomw
Puppies.com w.
Typically responds within 7 days

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