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Puppies.com has a rating of 4.5 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Puppies.com most frequently mention great experience, new addition, and reputable breeder. Puppies.com ranks 1st among Dog Breeding sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
We found the breed we wanted not too far from home. He was available, answered texts and phone calls promptly, is a wonderful family breeder who loves his dogs. Just what we wanted to find. Reviews excellent. We met the puppies and make out choice, then picked up a week later at a half-way point which was great for us and our puppy too.
Ever since puppies.com took over puppy find.com, the amount of exposure went down drastically. I used to find homes for all my puppies through puppy find com. Now my puppies find homes through AKC marketplace and other websites. I hardly get any inquiries from puppies.com.
Employees of a business need to do what their employer tells them what do do. My dad told me this when I was 11 years old as I was starting my first part time job as a meat cutter for my uncle. My dad said: "if they tell you to dump dirt on the street, do it, they pay your wages!"
Employers have their employers as well. Stock holders if public and their customers like I was to puppies.com. Customers need to be treated fairly or a business will go out of business.
A large company can have thousands of customers so when one customer files a complaint with the company as I did it can be overlooked or unnoticed.
I believe that was what happened with me after advertising with them for 5 years or so. They just went through a major re haul. Brand new website which has some bugs which they are working on.
In ether case the correct person whom I had dealt with personality stepped up to the plate and reached out to me yesterday by phone and after some discussion reinstated my advertising account.
This was important to me because puppies.com is in the top 5 on Google as far as finding a puppy to buy. I have seen many times when I typed in Golden Retriever Puppies for sale in Colorado and a link comes up on google that when I clicked on it it not only goes goes to puppies.com, but it goes directly to my ad I placed on the site.
If you were to advertise on Google as I also do, the average person would need to spend hundreds of dollars each month to achieve the same results as I have with Puppies.com at a cost of around $20.00 per month.
That is what is so great about using this company and one of the reasons I wanted my account back.
As it was pointed out to me on the phone that they can terminate any account without notice and for any reason. But my answer to that is if a company starts doing that to their good clients too often they will be looking for a new job.
In this competitive world a company need to go the extra mile when working with their customers.
As a owner and president of many types of businesses in my career I have learned that from mortgage banking, real estate investing, and even film production.
In conclusion I'm happy to be back with Puppies.com and I hope they are happy with me.
Tip for consumers:
Make sure you follow their terms and conditions
Products used:
Advertising
Anna was quick to reply and so nice! We adopted Beulah and she is the most wonderful addition to our family.
Craigslist was a horrible experience with nothing but scammers.
The breeder I bought mine from you could tell loved and took great care in finding the right home for them.
I fell in love with my new little puppy. Suzanne was amazing, educational and patient with me. Thank you so much for completeing my family.
Had a very great experience buying my Maltipoo from Arlene. I would definitely recommend her if anyone wants to buy a puppy.
Had a wonderful experience. No pressure felt that puppies.com only deals with reliable breeders.
Because I didn’t want to get scammed and they seemed reputable.
I've always had a good experience both buying and selling puppies or digs on the puppyfind platform. I have no bad stories to tell
Great honest site, they don't allow bullying of their breeders, and haters spreading lies. Lots of great pups for sale here!
Hello,
We are glad you love the site. Please update your star rating to match your review.
PuppyFind.com Support
I bought a cocker spaniel puppy in June, 2021 from a breeder in Ruthers Glen, VA. Several things I've learned. I don't believe the puppy was ever seen by a
Vet. I think they did the shots and tail docking themselves. The ad didn't say she had been seen by a vet. When I got her at 8 weeks the ears were very dirty. When I took her to the vet for her next shot, they found she had an ear infection. The infection didn't clear after several vet visits and hundreds of dollars. She began to have other health issues and the vet correctly decided she might have allergies. Antibiotics, prednisone and an allergy shot cleared the problem. She requires allergy shots every two months during spring, summer and fall. The other problem is her back legs especially the left. It seems to slip in and out of the socket. At one point she carried the left to the point that the muscles had atrophied. Pain meds helped and she hasn't carried the leg recently. The muscles are back to normal. Other things I didn't think about: She did not allow me to see the puppies and we met at a McDonalds to exchange puppy and money. I also didn't realize she had so many dogs. I thought they were more like family pets that they bred. In looking at her ads she frequently has puppies for sale. I don't know if my dog was just a fluke or not.
In fairness they were pleasant people. The puppy came with toys, a little bed, feeding bowls, a blanket and several days of food. The puppy was well socialized and cute as a button.
If I ever buy another dog I will ask more questions such as if she has been seen by a vet, are there guarantees that the puppy is healthy, etc. She is a lemon, I don't know how well she will do as she ages, but I love her and she is my lemon
Products used:
Cocker spaniel through puppyfind.
Hello,
We suggest contacting the seller you purchased from to see if they will offer any resolutions to the issues you've had.
Puppies.com Support
I love this website, there you can find breeders, sellers of puppies, you can check before you purchase, because some are scams...
I purchased a teacup yorkie from Milla Khrystenko in Quakertown,Pa. It died of parvo. Do not buy her puppies. She's a liar and money greedy
* Puppies.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It took me months to search for the that is perfect for me.
I searched a lot of sites and this one was the best. It was great to see that a lot of the sellers were verified.
Loved being able to narrow my search by breed, state, and amount I wanted to pay. Very easy to use.
Saw an ad on social
https://www.jacksonsun.com/story/news/2020/06/22/20 300 dogs recovered at TN puppy from horrific conditions!
Couldn't be happier with our little guy we set up an adoption date about 2 months in advance all went well :)
Overall, I had a wonderful experience with my chosen breeder; luv my pup.
I was referred to an awesome breeder, who use this site.
I'm glad to hear that you had a positive experience with your chosen breeder and that you love your pup!
We appreciate your input to enhance our platform.
Thank you for choosing Puppies.com!
Site was easy to navigate and I found the breed of puppy I was legit from a reputable breeder.
The site came up when I did a Google search.
We're glad to hear that you found the website easy to navigate and that you were able to find the breed of puppy you were looking for from a reputable breeder.
Thank you for choosing Puppies.com!
I searched high and low for an American Eskimo puppy until I found the puppy site.I
I was looking for an American Eskimo and while searching the puppy web site popped up.
It sounds like you put in a lot of effort to find the perfect American Eskimo puppy, and I'm glad to hear that you found success on our platform!
Thank you for using Puppies.com!
It was very easy to find my forever baby and i wanted it to be within driving distance of my home.
Variety, price, proximity to me.
I'm glad to hear that you found it easy to locate your forever baby and that you were able to find a location within driving distance of your home. Wishing you and your new furry friend many happy adventures together!
Thank you for using Puppies.com!
I was looking for a American bully and got a pitbull
Hello,
I'm sorry to hear that you didn't get what you were looking for. If the seller misled you have the option to post a testimonial on their Puppies.com account and if they broke their contract you can seek legal action if necessary.
If you were specifically looking for an American Bully, it's advisable to communicate with the breeder or seller about the misunderstanding. They may be able to provide more information or work with you to find a suitable solution.
If you have additional questions please contact us at support@puppies.com.
Puppies.com Support Team
Found the perfect puppy from the most amazing people.
Trusted site
We're thrilled to hear that you found the perfect puppy and had a wonderful experience with the people you acquired the puppy from. Wishing you and your new puppy many happy and memorable moments together!
Thank you for choosing Puppies.com!
Gain trust and grow your business with customer reviews.
Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.
Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.
For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the background. This algorithm isn't just a tool; it's a matchmaker, expertly pairing puppies with owners whose lifestyle, preferences, and love for dogs align perfectly with the puppy's personality and needs.
Prospective puppy owners find our platform incredibly user-friendly and accessible. Searching for the perfect puppy companion on Puppies.com is entirely free and remarkably easy. Our extensive search filters cater to every preference and requirement. Whether it's breed, gender, age, price, or even location specifics like city or state, our platform ensures that every search is as unique as our users and their future puppies.
Our goal transcends beyond mere transactions. At Puppies.com, we strive to create a community, a place where the love for puppies unites everyone. We're dedicated to ensuring that every interaction on our platform is not just satisfactory, but exceptionally paws-itive. We believe that the joy of finding a new puppy should be as wonderful and heartwarming as the journey of companionship that follows.
Puppies.com isn't just a service; it's a journey and community. A community of happiness, companionship, and endless puppy love. We invite you to join us in this delightful world of puppies, where each wagging tail and furry hug marks the beginning of a beautiful, lifelong friendship. Welcome to Puppies.com – Your trusted source for Paws-itive Puppy Love!
Puppies.com has been connecting puppies with loving families all across America, since 2003.
That's fantastic to hear about your positive experience with Anna and the adoption of Beulah! It's great to know that Beulah has become a wonderful addition to your family. Wishing you and Beulah many happy years together!
Thank you for choosing Puppies.com!