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  • Puppies.com

Puppies.com

Overview

Puppies.com has a rating of 4.5 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Puppies.com most frequently mention great experience, new addition, and reputable breeder. Puppies.com ranks 1st among Dog Breeding sites.

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 95.8%
Positive
248
Neutral
1
Negative
10
38
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How would you rate Puppies.com?
Top Positive Review

“Great site to find and research available puppies!”

Laura D.
11/2/24

We found the breed we wanted not too far from home. He was available, answered texts and phone calls promptly, is a wonderful family breeder who loves his dogs. Just what we wanted to find. Reviews excellent. We met the puppies and make out choice, then picked up a week later at a half-way point which was great for us and our puppy too.

Top Critical Review

“Puppyfind.com was so much better!”

Tarja P.
9/19/24

Ever since puppies.com took over puppy find.com, the amount of exposure went down drastically. I used to find homes for all my puppies through puppy find com. Now my puppies find homes through AKC marketplace and other websites. I hardly get any inquiries from puppies.com.

Reviews (362)

Rating

Timeframe

Other

Thumbnail of user yolimarm1
Florida
2 reviews
0 helpful votes
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May 31st, 2024
Verified purchase

Sold 3 puppies here. Everyone's pretty serious and the site was pretty helpful

Reason I chose this business:

Online reviews

Thumbnail of user rachelh1428
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

I've used puppies.com and have had luck with their site.

Reason I chose this business:

It seems to be a very used sight and easy to navigate.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Thank you for using Puppies.com!

Thumbnail of user jeremiahh146
New York
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

I found the breed and dog I have always wanted.

The breeders were very knowledgeable and helped me and my wife with our choice.

My little Conan is an absolute stud of a puppy and puppies.com was the main reason I found my amazing little man so thank you.

Reason I chose this business:

I searched for english mastiff puppies and puppies.com popped up first

Thumbnail of user israelm282
Florida
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Excellent the whole way through. Will recommend to friends and family.

Reason I chose this business:

Recommend by a friend.

Thumbnail of user rosemaryj111
California
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Very upfront and honest. Very clean environment! Kind people!

Reason I chose this business:

Recommended to me.

Thumbnail of user sashal81
South Carolina
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

I got on here with no idea if the website was a good one and ended up with a great fur baby named nesbit who is a golden doodle the website was easy to use and helped me get him the first time using the website. Super happy with his previous owner allison and how clean and well maintained the animal area was as well as her personality was great aswell. Not only we did we get all the information on our puppy but we were also given a bag containing a small blanket that smelled like his friends, a chew toy, a ball, treats/bag of food and a leash/harness some other things. Overall more than we thought possible.

Reason I chose this business:

Just one site that popped up when i googled puppies in our area

Thumbnail of user lesliec969
Kentucky
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

We have gotten 2 puppies now that we found on puppies.com. Both experiences have been wonderful! Communication with breeders has been great both times and both puppies have been healthy and incredible companions!

Reason I chose this business:

I was helping my mom find a puppy and I found puppies.com on Google. We had such a great experience getting her puppy that I used the service again when I was looking for a puppy for myself.

Thumbnail of user andream2012
Missouri
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Very friendly people had all paperwork ready explained all paperwork and how to feed him wat to feed him even gave us puppy food and a goodie bag also probiotics to help with transition highly recommend

Reason I chose this business:

Was looking for a not so expensive dog

Thumbnail of user dawng811
New York
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

I was very pleased with my whole experience. I was hesitant at first since there are so many scammers out there, but I was able to FaceTime the breeders and have questions answered quickly. I found my sweet girl and had her within a week. Thank you.

Reason I chose this business:

I could choose the state, the age and the prices I was most comfortable with.

Thumbnail of user larryb2202
Virginia
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Buying through puppies.com was fast and easy. The breeder Brad Carter answered all all questions and sent extra pictures and a video of the puppies. Over all experience buying through puppies.com 5 STARS!

Reason I chose this business:

So many Shelties to choose from, Page layout made it easy to pick the right puppy.

Thumbnail of user reneeo137
New York
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

So far is being good 😊 8-10
I got some real clients that they were very satisfied with our puppies 🐶

Reason I chose this business:

I think is a great platform to advertise the new litters and people who are really interested on getting a puppy use this service

Thumbnail of user seanr766
Connecticut
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Great experience I'll use again but hopefully not for a very long time because we love our new puppy :)

Thumbnail of user chrisw3026
Iowa
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

This was and easy and safe way to find my new friend and communicate. There was no worry of being scammed and the breeder was great.

Reason I chose this business:

For the convenience.

Thumbnail of user nunyazb
Oregon
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Although I found a great puppy, most puppies on the site are ridiculously expensive, and are only being sold by professional breeders. If you just want an affordable cute mutt that's had some basic shots, then go elsewhere!

Reason I chose this business:

Easy interface, easy to message breeder.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Thank you for your feedback. We're happy you found a great puppy using the site!

We strive to include all dog owners on our site and t is up to each individual seller to choose the pricing for their dog, and those prices will vary.

We appreciate your comments. Thank you for choosing Puppies.com!

Thumbnail of user victoriav605
Wisconsin
1 review
1 helpful vote
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January 11th, 2024
Verified purchase

Ginger is an absolute delight and our transaction with the breeder could not have gone better. The entire experience was great and we would definitely recommend puppies.com to anyone looking for a new puppy

Reason I chose this business:

We found the exact puppy we wanted at a reasonable price and could not find the breed we were looking for anyplace else. Now that we have found puppies.com we can save others we know a lot of needless searching if they are looking for a pet.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

We're thrilled to hear that Ginger is an absolute delight and that your transaction with the breeder went smoothly. It's always wonderful when the process of acquiring a new puppy is positive and enjoyable. Wishing you and Ginger many happy moments together!

Thank you for choosing Puppies.com!

Thumbnail of user abbyb233
District of Columbia
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Very easy site to use and reasonably pricing. Love the ease of message center. Just don't like the scammers, but glad you have protocols for that! Thanks for everything!

I had to contact them about a scammer and they did what they could to help!

Reason I chose this business:

Most common go to site for all the people I know

Service
Thumbnail of user dougm868
Washington
2 reviews
1 helpful vote
  • Send Message
January 11th, 2024
Verified purchase

My brother gave me your website and we were immediately impressed with the ease of finding the exact puppy we wanted, in our area. The breeder, Creekside Kennels in Kansas was very easy to work with and Rebecca was very accommodating, even bringing several pups to an agreed upon site where we interacted with Rebecca and her assistant, to find the perfect puppy for us. She gave us medical documents and puppy food and all the papers, Too! We will recommend Puppies.com to everybody! Thanks Again, Doug And Sue, Canon City, co.

Reason I chose this business:

Easy site to navigate with a lot of breeder testimonials and recommendations.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It's wonderful to hear that you had such a positive experience with Puppies.com and Creekside Kennels in Kansas. Rebecca sounds like a caring and accommodating breeder, and it's great that you were able to find the perfect puppy for your family.

Thank you for sharing your experience and for recommending Puppies.com to others.

Thumbnail of user jom239
Florida
2 reviews
0 helpful votes
  • Send Message
January 12th, 2024
Verified purchase

I was searching for a new addition for our family and finally found our new girl on Puppies.com it was a hard decision to make due to the fact there were more than a few I was looking at. But we are more than Happy we chose Jemma. Also I want to say how easy it was to get in touch with the breeder, she answered my request right away, and very easy to deal with.

Reason I chose this business:

This is my 3rd Puppy we got from Puppies.com. So we are now a family of 3 Furry
Babys.I am very satisfied with the whole process.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

It's wonderful to hear that you've expanded your furry family with three puppies from Puppies.com! It sounds like you've had a positive experience with the process each time, and it's fantastic to hear that you're satisfied with your new additions. Wishing you and your furry babies many joyful moments together as a happy family!

Thank you for choosing Puppies.com!

Thumbnail of user brianb4573
Washington
1 review
0 helpful votes
  • Send Message
January 17th, 2024
Verified purchase

I didn't know what to expect, or if there was even going to be the breed I was looking for on this site, but there he was in all his glory! My wife and I love our new addition and the process to adopt on this site was so seamless. Thank you!

Thumbnail of user isisb17
Nevada
1 review
0 helpful votes
  • Send Message
January 11th, 2024
Verified purchase

I found a reputable breeder that was forthcoming with information and updates about the puppy I was interested in. He made the process so much easier. My puppy is healthy and happy. He's growing up so well.

Reason I chose this business:

I lost my dog in January of 2023 after 13 years. I felt it was time to find another Sheltie. I live out in Las Vegas, so you can't get that breed unless you get them from a pet store. I found the website while trying to find sheltie breeders.

Thumbnail of user threeangelsofrevelation
Alabama
1 review
0 helpful votes
  • Send Message
December 12th, 2023

The customer service is not helpful and the photo part of the app can be a little difficult.

A puppy was accidentally marked sold and there was no way to change it back. I had just paid money to boost the ad, and all I could do was to create another ad all over again. It is very easy to accidentally mark an ad, but you can't easily change it back without contacting customer service. When I contacted them, they were not helpful.

The app also is very screwy when you try to move pictures of the pups around. It takes forever to get them in the order you want and constantly jumps back and forth.

Products used:
Standard Service

* Puppies.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

Hello,

It's frustrating to hear about your experience with customer service and functionality. Issues with marking an ad as sold accidentally and difficulties in managing photos can indeed be frustrating.

While your initial experience with customer service may not have been positive, consider reaching out again. They should be able to reinstate a sold listing for you. Clearly explain the situation, emphasizing the impact it had on your experience.

We appreciate your feedback and it will be taken into consideration for future site improvements.

If you need further assistance please contact us at support@puppies.com.

Puppies.com Support

Thumbnail of user halloranc
New Jersey
2 reviews
2 helpful votes
  • Send Message
March 11th, 2024
Verified purchase

I purchased a french bulldog pup from Tathiana P. He was everything she said he was. The whole transaction and flight nanny delievery went smoothly. I would recommend this breeder.

Reason I chose this business:

I was looking for a big rope frenchie

Thumbnail of user jessieb273
Indiana
1 review
0 helpful votes
  • Send Message
January 11th, 2024
Verified purchase

This was my first time trying this website. It was easy to use and felt safe. I would highly recommend it to others looking for a pup to give a home to. The filters helped me narrow down to a manageable amount of options.

Reason I chose this business:

Google recommended

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

We're glad to hear that you had a positive experience using the website.

Thank you for using Puppies.com!

Thumbnail of user vinnythekids
New Jersey
1 review
0 helpful votes
  • Send Message
January 11th, 2024
Verified purchase

I have been looking for a new dog for 3 years and tried puppies.com and found the perfect puppy so perfect I bought two they are sister's from same litter, puppies.com is where it's at if you are looking for a new pet, I highly recommend them.

Reason I chose this business:

I chose it just to see what it was about.

Thumbnail of user puppiescomw
Puppies.com w. – Puppies.com Rep

We're thrilled to hear that you found the perfect puppies through Puppies.com. It's wonderful that you were able to find two sisters from the same litter. Thank you for sharing your positive experience and recommending Puppies.com to others.

Thumbnail of user stevene617
Arkansas
1 review
1 helpful vote
  • Send Message
January 13th, 2022

I do not recommend Gloria Duvall at Silver D puppies. She doesn't health test and sells puppies with health conditions and won't make it right. The male I bought from her came back with a clotting disorder that would be passed down to 50% of his offspring. I paid for full breeding right and now cannot use him as a stud. He also came back with ALT level may be Low Normal. Has two copies of a variant in the GPT gene and is likely to have a lower than average baseline ALT activity. She health guarantees for a year supposedly but only if pup dies within that first year. But even then I doubt she would make it right. She supposedly has good standing with Akc and usda licensed. When we picked him up he smelled so bad like he had been living in filth.

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From the business

Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.

Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.

For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the background. This algorithm isn't just a tool; it's a matchmaker, expertly pairing puppies with owners whose lifestyle, preferences, and love for dogs align perfectly with the puppy's personality and needs.

Prospective puppy owners find our platform incredibly user-friendly and accessible. Searching for the perfect puppy companion on Puppies.com is entirely free and remarkably easy. Our extensive search filters cater to every preference and requirement. Whether it's breed, gender, age, price, or even location specifics like city or state, our platform ensures that every search is as unique as our users and their future puppies.

Our goal transcends beyond mere transactions. At Puppies.com, we strive to create a community, a place where the love for puppies unites everyone. We're dedicated to ensuring that every interaction on our platform is not just satisfactory, but exceptionally paws-itive. We believe that the joy of finding a new puppy should be as wonderful and heartwarming as the journey of companionship that follows.

Puppies.com isn't just a service; it's a journey and community. A community of happiness, companionship, and endless puppy love. We invite you to join us in this delightful world of puppies, where each wagging tail and furry hug marks the beginning of a beautiful, lifelong friendship. Welcome to Puppies.com – Your trusted source for Paws-itive Puppy Love!

Business History

Puppies.com has been connecting puppies with loving families all across America, since 2003.

Company Representative

Thumbnail of user puppiescomw
Puppies.com w.
Typically responds within 7 days

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