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Puppies.com has a rating of 4.5 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Puppies.com most frequently mention great experience, new addition, and reputable breeder. Puppies.com ranks 1st among Dog Breeding sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
We found the breed we wanted not too far from home. He was available, answered texts and phone calls promptly, is a wonderful family breeder who loves his dogs. Just what we wanted to find. Reviews excellent. We met the puppies and make out choice, then picked up a week later at a half-way point which was great for us and our puppy too.
Ever since puppies.com took over puppy find.com, the amount of exposure went down drastically. I used to find homes for all my puppies through puppy find com. Now my puppies find homes through AKC marketplace and other websites. I hardly get any inquiries from puppies.com.
I and my family were finding a pet, in puppyfind we found some breeders, the only thing is that you need check really carefuly before buy, because some of them are scam
I had a horrible experience with Puppies.com
I recently met 2 sellers and they were not breeders. Puppies were very different from their Pictures and
My recent visit was horrifying. The poor puppy was described to me as half Teacup and half Toy. After one hour drive...I had to meet the puppy outside on the porch...He was shivering from cold weather, had a very arch back, very sad and could not even stand on his two feet. His name was Star and the sellers name was Jessi. My husband and I asked if she could bring a blanket for him since she did not want us inside the house...she replied, do you have one for him cause I don't. We said good night and told her we would be in touch. Very very worried about the poor 5 month old puppy...he was skinny but felt like he was over 4 pounds. My question to puppies.com is, how do you let these poor puppies get sold by these scammers and never check or inspect them.We drove back home in tears feeling sorry for the poor thing who did not look well at all. I've also texted and talked to may breeders whom did not follow up with me, very unprofessional people with very little ability to speak proper English.
Tip for consumers:
N/A
Products used:
The Company Site is Puppies.com and I've been looking for a puppy
I found a great breeder of cavalier link charles spaniels and a great breeder of chihuahuas ( Chiwowtown) on puppies.com.
More better quality breeders
As a breeder, I used Puppies.com when it was still Puppyfind.com. I recently did a litter and advertised it under new ownership (or restructured management idk) as puppies.com. Total waste of money. I used to use puppyfind.com exclusively and my puppies would be sold within a week to two weeks. Yes, you get a lot of sketchy people, but that's with any public ad. You simply have to interview and weed them out and taker precautions when accepting payments. However, under the new (improved?) puppies.com I received >>>ZERO<<<< inquiries. And since they have removed the ability to bump up your ad, you'll never get seen after the first two hours of listing because you will be shoved into non-existence on page hundred. Since people can't bump up ads they have to resort to making MORE ads. And the more ads there are the even more swamped the site becomes. This is very counterproductive and puppy buyers shouldn't have to wade through that and sellers shouldn't have to make ad after ad in hopes to be seen.
Puppyfind.com worked great. I have no idea what idiot decided to "fix" something that worked fine. Putting on a shiny new website (now bloated and over done) does not make things better. It was a reliable advertising system that's now defunct. Very disappointing.
Tip for consumers:
I would avoid using this site until they restructure their current set up to work like the old one. Otherwise it's simply a waste of time and money. There are far better sites (and worse) out there. And this new set up doesn't NOTHING to stop scammers. If anything I think it makes it even more difficult for buyers to tell who is legit and who isn't. Buyers, CALL THE PERSON ON THE PHONE that you want to buy from. First rule. Scammers prey on ppl wanting cheap dogs.
Hello, The old site was fantastic, but it was very old and things were starting to not work properly, so it was time to revamp the website. We know there will be a big learning curve for our users when they have to learn a whole new site, but there are a lot more options on the new site that were not available on the old one and hopefully the new site will start to grow on you. Completing the email, phone and ID verifications on your Verifications page, and filling out the Premier Profile if you have a premier membership will assist in having your listings closer to the front pages of the breed your listings are in. The new site gives more of an option to search by location and distance. We do our best to keep the scammers at bay, but new sites get their full force initially. With all new sites there have been a few bugs to work through, but we are diligently working to make the site just as fantastic as the old one. Thank you for being patient with us. If you have additional questions on how to utilize the new site please contact us at support@puppies.com. Puppies.com Support
For over a decade I have been both a purchaser & an breeder/advertiser with puppyfind, & over the years have purchased & sold many pups/dogs through the puppyfind platform. Speaking on behalf of my self as well as many other breeders, the new puppies.com site is absolutely terrible. It use to be very quick & trouble free to just click on the breed you'd like to see, then be presented with the many small thumbnail sized profile to chose from per page. Now you are forced to rummage through only a few huge adds at a time per page, which intern leads to a much quicker loss of interest from the customer! Now that puppies.com has replaced puppyfind, my add views have dropped from a couple hundred or more per week to just a handful, from talking with other frustrated breeders, it seems that when this issue is presented to the puppies staff, the answer for this is "there's a bit of a problem with the new view counting system" well I'm here to tell you that's not a good answer either! Since I've been using puppies.com I haven't gotten contacted one time by a potential customer... NOT ONE! So far with puppies.com I've only been contacted by "check scamers". Because of this change I'm now forced to be in a mad dash to try & find another site to sell on. PLEASE (from me & many other breeders) change the system back, this one is a bad for ALL involved!
Hello,
Thank you for suggestions they will be taken into consideration for future site improvements. We understand it can be frustrating to try and learn a whole new site, but once you are familiar with the site we hope you enjoy the many extra options available on the new site. If you have not already done so, please confirm your email, phone number, and ID. Completing these verifications will push your listings in front of those users that have not completed those tasks. Your phone number is visible on your account and in your listing information so users can contact you if they would like.
If you have additional questions on how the site works please contact us at support@puppies.com.
Puppies.com Support
Puppies.com was easy to use and made me feel tons more secure in finding a great dog from a reputable breeder. So happy we used this site.
Did not originally pick this site but came up when searching. Would use again.
We've had a paid account with them since long ago when they were still puppyfind and suffered through their changing their site and all the technical issues they've had with their site, while we were still paying for a membership with them. We've never had a volume of good leads from them, but still maintained a paid membership for a possibility of additional exposure for our exceptional Teacup Chihuahuas. Then while we had family over from another state staying with us, they've decided to give puppies.com a try and opened their own account. Immediately puppies.com have blocked their account and mine (!) just because they saw activity from 2 accounts from the same IP. The visiting family found this outrageous and said they'll never use them again, but we, on the other hand, have tried to talk to their support to try to answer any questions for them and to give them any reasonable information, including our website www.TeacupTails.com and vet puppy records so they could see they've made an error in their judgement. However, all that to no avail. So don't spend your money and your time in trying to establish your presence through them as you may loose it in one stroke of a key from their end for no good reason at all.
Tip for consumers:
Don't waste your money and your efforts with puppies.com
Products used:
Subscription to puppies.com
Hello,
It appears in your situation two accounts were made with different locations but with the same listing. We do not allow duplicate listings. It looks like customer service is just waiting on proof of location documentation to verify which location you reside in to be able to reinstate your account. If you would like to provide that documentation we would be happy to assist you in getting your account back up and running.
If you have further questions please contact us at support@puppies.com
Puppies.com Support
This hacker took over all my puppy ads, and then made my puppies available for free shipping. And changed my information and description of our puppies, and added his phone number to all my ads. The phone number he added is *******983. I called it and no answer, then he called me back with this number *******248.He told me his name was
Victor Kranga and lives in Hagerstown Maryland. So I called our Local Police. BUYER BEWARE
Dave CEO
Anderson's Yorkies LLC
PPSS I will not stop using PuppyFind.com
Hello,
It sounds like maybe you were contacted by someone pretending to be a representative of PuppyFind in a phishing attempt. These emails were not sent by PuppyFind and should be ignored.
PuppyFind.com would never ask you to verify any of your account information including email address or password. That information does not need to be updated for any reason unless you choose to do that on your own. Our Customer Support Representatives do not have access to your passwords. The only person that would have access to that private information is you, the account holder.
Another possibility is that the scammer has access to your email account and requested your login information. If you have been hacked it would be a good idea to change the password on your email account just as a safety measure.
If you have any additional questions you can contact us at support@puppyfind.com.
PuppyFind.com Customer Support
Found my beautiful Aussie on puppies.com what s great site. Easy to navigate and great communications with puppy parents!
We're delighted to hear that you found your beautiful Aussie on Puppies.com! It's fantastic that you had such a positive experience with the site.
Thank you for choosing Puppies.com!
Puppies is easy to use! It seems to be well known, making it a great place to buy or sell dogs!
If you sign up for a trial membership you will get zero messages, then when it expires they send fake messages to get you to pay. Luckily I have amex and easily disputed the charge. It's a scam!
Hello,
Everyone gets a free trial when they sign up. Puppies.com is a bulletin board service and we do not create or send fake messages to our users. It is completely up to the buyers on the site to contact you either through messaging on the site or through a phone number that you post in your listings. Please contact customer support at support@puppies.com to request a refund and a closure of your account if you do not want to use the site.
Puppies.com Support
Connected me with an awesome breeder. Railroad Boxers were a pleasure to work with. Would definitely reach out to them again for my "puppy" needs.
Thought I would give them a try after getting scammed by a Boxer group.
It's wonderful to hear that you had such a positive experience and that Puppies.com connected you with an awesome breeder!
Thank you for choosing Puppies.com!
We have been searching for a Pekingese for some time now and we came across "Puppyfind Website, it was there we found our dream Pekingese. This Pekingese filled all the requirements that my wife was looking for so I called DEBCO for more information on this beautiful puppy. I found that they were very dedicated to quality in every puppy. They were both fair and honest in working with us and they went the extra mile (897 miles) by personally delivering the puppy to us! I would strongly recommend getting your next puppy from DEBCO, you will be very happy with DEBCO and your new quality puppy.
THANK YOU for all your help and a very wonderful puppy! Mark G.
After purchasing a puppy & having huge fear issues with the puppy from Doodles and Poodles.com through Puppyfind.com (which continue to today after spending over $2,000 on trainers) & the breeder basically saying to bad. I tried to leave a true & valid review of the breeder so that future buyers would be aware and not make a sight unseen purchase as I did. Now the puppy is over a year old and it's obvious now that the breeder also lied about the future size of the dog. I sent verification of the purchase they refused to publish my review without written reports from a dog behaviorist and my vet. I had explained to the breeder that I had an Autistic son and therefore would have expected them not to sell me a basket case for a companion for him, the dog is afraid of him because he makes odd gestures and sudden movements. I had dogs for him his entire life and never expienced anything like this. I think buyers need to be aware that this site isn't really about the buyer it only cares about having sellers list.
Tip for consumers:
Don't use this site find a local breeder that you can visit and meet your future puppy.
I have been scammed twice on this site. Two different sellers. Two different dogs.
Two different years. Took a loss of $1000 total. Tracked the first breeder to Nigeria. He Had no dogs. Just pics he took off of other breeders sites. 2ND TIME: SAME THING. Tracked him to India.
Puppyfind was not helpful at all. I reported it to several different agencies.
I learned that if you buy from puppyfind it is at YOUR OWN RISK! THEY CLAIM NO RESPONSIBITY FOR THEIR SELLERS!
BUYER BEWARE!
Tip for consumers:
That puppyfind has no return guarantee
if you are scammed by one of their sellers.
They do not research if their breeders are legit or not. It is a come one come all NO QUESTIONS ASKED BUSINESS.
Products used:
NA.
Hello,
It's unfortunate that you came across scammers on the website. As a bulletin board service you do have to be careful and do your homework. We have Buyer Tips on every listing to assist in having a safe transaction, one of which states 'Do not make any payments through cash-transfer apps or services such as Western Union or MoneyGram.' It's important to use a form of payment that can be disputed so you can recoup your money if something goes wrong. We do our best to keep the scammers off the site and remove them as soon as possible when found or reported.
Hopefully you have since found a good seller to work with. If you have additional questions about how the site works please contact us at support@puppyfind.com.
PuppyFind.com Support
Animal Control Responded in person to a Bogus Buyer and Address provided by this Woman in an Attempt to do A welfare Check on a Sick Dog. In Hayward CA. A White Siberian Husky from Oklahoma The people who live at this address said they have Never owned a Dog! Shipper was Contacted and she said she Don t remember what city in CA she took the Dog To. Citizen shipper pet transport But PAYPAL gave Back the Money to the Buyer of a Healthily Puppy Based on what we beleive are Frauulant Vet Records. Or did she kill the puppy by overdosing it or is that Puppy Alive and Well and. The Transporter and Buyer are Running a DOG THEFT RING? Animal Control of California and us here in Oklahoma want to know Where is the Dog!
Products used:
Healthy Siberian Huskies Bradley Moore
* Puppies.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We can tell you all who is doing this! His name is ANDREW KUSTER! He is a PROFESSIONAL ON LINE LIAR AND CROOK! He is disabled and in a wheelchair, SO, all he has to do is terrorize anyone that succeeds in life... My Husbands NEPHEW? Even my husband is in awe! He needs to get a life! But not on everyone's TIME and DIME!
I'm glad there's a sight like this it makes it so easy safe and convenient thank you
Overall nice sight
So many beautiful dogs
For me I wanted a mini
I fund my mini weiner puppy
Great price
Great breeders
I recommend this site
The dogs are beautiful and most of all healthy
Well I trust this site and I trust the breeders
That’s the main thing
It took no time to find my beautiful peewee
It's fantastic to hear that you found your mini Dachshund puppy on Puppies.com! It sounds like you had a wonderful experience with the site, finding the perfect puppy at a great price from reputable breeders.
Thank you for using Puppies.com!
Site was easy to navigate. Ease of communicating with breeder.
Popped up as I was searching the net
This is a review for all sellers wanting to know if paying for puppies.com is worth it. ITS NOT!
They are offering a 7 day trial to "new" accounts and these low life scum, backyard breeders who for years never bothered to fork out the 19.99 for a membership are bumping litters of dirt cheap puppies onto the site and selling them in the 7 day window. These puppies are not registered of course but they aren't even vaccinated or wormed!
If your puppies are health tested, vetted and well cared for so you have so charge a responsible price? Forget it. While your posts sit there untouched while you pay your site fee month after month, ignorant buyers are swooping up cheap Craigslist quality puppies for 1/4 the price that puppies.com is letting them post for free. They are probably making multiple accounts through friends and family members too if they need extra time!
Best of all, they don't even prioritize your PAID posts over all of their freeloaders. No your posts are buried under dozens of inbred, flea covered, unvaccinated $200 "purebreds".
I have paid puppyfind/puppies.com 19.99 every month for 7 YEARS happily because it used to be a great tool to sell my QUALITY puppies. Now it's completely useless to me and I've already canceled my membership. I've given them $1,700 over my time with the site and it ends NOW!
Hello,
Thank you for your feedback. Your comments are important to us and they will be taken into consideration for future site improvements.
The free trial was implemented to give users time to get used to the new site and all the new updates that were made. We have had to work out a few bugs over the last few months so the free trial is still available for now.
We are making new updates on a regular basis to make the site enjoyable for all and are listening to the suggestions given.
We appreciate your loyalty over the years and hopefully you will return when the updates are implemented.
If you have additional questions on how the site works please contact us at support@puppies.com.
Puppies.com Support
The family was very nice. Their area were puppies were kept very clean.
My puppy is doing really well.
Safe place to purchase a pet!
Thank you so much.
It's wonderful to hear that you had a positive experience with the family and that they maintain a clean and caring environment for their puppies. We're delighted to hear that your puppy is doing well!
Wishing you and your puppy many happy and healthy years together!
Puppy find is ok, but TakeAPuppyHome.com is FREE and it's the best!
As a breeder take a puppy home is the best place we have the best luck plus it's free
I have recently purchased a puppy. The breeder was honest and a great person to work with. I could not be more happy and my puppy is wonderful.
I got a english bulldog from mandy i was told 2,500 Without papers 3000 with papers met her got the dog without papers to get papers later on during the week we were given the wrong papers but we paid the whole 3000 already Then she said she lost the papers. She said she ordered more she kept in touch then all of a sudden she ghosted us and we never heard from her again we love the dog all she had to say was I don't have papers the dog is 2500 Now i can't find her at all and I need to please do not go through her to buy a pup she drives a Benz and she likes to meet by ikea shes a SCAMMERher numbet is *******857
Gain trust and grow your business with customer reviews.
Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.
Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.
For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the background. This algorithm isn't just a tool; it's a matchmaker, expertly pairing puppies with owners whose lifestyle, preferences, and love for dogs align perfectly with the puppy's personality and needs.
Prospective puppy owners find our platform incredibly user-friendly and accessible. Searching for the perfect puppy companion on Puppies.com is entirely free and remarkably easy. Our extensive search filters cater to every preference and requirement. Whether it's breed, gender, age, price, or even location specifics like city or state, our platform ensures that every search is as unique as our users and their future puppies.
Our goal transcends beyond mere transactions. At Puppies.com, we strive to create a community, a place where the love for puppies unites everyone. We're dedicated to ensuring that every interaction on our platform is not just satisfactory, but exceptionally paws-itive. We believe that the joy of finding a new puppy should be as wonderful and heartwarming as the journey of companionship that follows.
Puppies.com isn't just a service; it's a journey and community. A community of happiness, companionship, and endless puppy love. We invite you to join us in this delightful world of puppies, where each wagging tail and furry hug marks the beginning of a beautiful, lifelong friendship. Welcome to Puppies.com – Your trusted source for Paws-itive Puppy Love!
Puppies.com has been connecting puppies with loving families all across America, since 2003.
Hello,
It's unfortunate that you did not have a good experience with that seller. As a bulletin board service we are not able to offer any guarantees as to the legitimacy of any individual on the site, but we do have Buyer Tips on every listings to assist in having a safe transaction.
If you have concerns about animal cruelty or neglect, please contact the humane law enforcement or animal control agency in the seller's location. If neither of these exist, contact the sheriff's department, police department, and/or state attorney general's office in the seller's location to report your concerns so they can visit the location and take further action if needed.
If you have further questions please contact us at support@puppies.com.
Puppies.com Support