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PurseValley

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New York
1 review
15 helpful votes
Follow Equzalozx O.
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Not legit
February 11, 2016

Fake company I hear and take your money not trust worthy I would say just stay far far away.

Date of experience: February 11, 2016
New Zealand
1 review
23 helpful votes
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I ordered a bag about a month ago. I have never wanted a fake bag but this site showed items of reasonable quality for a replica. My work PC however would not let me open the log in, I should have followed the signs... But I didn't and went ahead paying by credit card as I saw the other options more complicated and there is an extra guarantee with a credit card. Immediately I received an email thanking me for making the order and all the details were there. Then a day later I got an email from customer services telling me that because my credit card billing address and my credit card were from different countries and 'they were trying to avoid fraud' they could not use my card and I was offered other options, moneygram and there was a link to other payment options. I opened the link and I was asked to enter all my card details etc. Of course, I started to realise that this was proper dodgy, why would I send again my details if my card apparently does not work? I emailed customer services and I was very stern about the dodginess of the payment system. Funny enough, I checked, before emailing them, the email and my trusty work PC warned me that this could be a fishing site trying to get personal information. Did I get a personal response on my email? No, but the same about now being only placed to pay through Moneygram. I tried moneygram, but again if your card and billing address are different will not let you proceed. I decided then that there were too many signs and decided to cancel my order, I got emails offering a free gift - a bag, a watch,...-. I went along with it, to see what would happen but this time I said that I would use the credit card from my current country. I got an email from my personal sales executive, who for the first time ever was offering a gift to avoid the cancellation of an order, and there was not a word about the gift about the options of using other card but the same rant about not being able to use my credit card and having to pay by Moneygram.
Another thing, my card company, the one I wanted to use in the first place, called me to tell me that they have blocked my card as on the same days as my payments were taking place my card was used in India, the USA and to pay and online item. I will get my money refunded but it has unsettle me that I have been a fraud victim. Are purse valley and my card misuse linked, well I only use it to buy the bag.
I have now replied to my sales executive demanding to speak with her superior, but I bet I will get the same moneygram email... Your call. Ana C

Date of experience: May 10, 2016
North Carolina
1 review
18 helpful votes
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I bank wired them money, and they never shipped. Do NOT do business with them.

Date of experience: December 8, 2015
Hong Kong
508 reviews
1296 helpful votes
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...
July 2, 2014

... and another counterfeit scam from China that will steal your money.

Date of experience: June 29, 2014

Overview

PurseValley has a rating of 3 stars from 434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PurseValley most frequently mention customer service, great quality and real thing. PurseValley ranks 1st among Blog sites.

service
37
value
35
shipping
34
returns
22
quality
33