The Pyramid CollectionReviews 110

I did see some scary reviews for the pyramid collection store online but I had been looking for a purse like they offered for several years now. Its a quilt like patchwork purse and my husband had bought me one years ago at a surf shop in Florida who dont carry them anymore. Nor have I been able to find anything like it anywhere else online or in brick and mortar. So I went ahead and ordered and a couple of other things.
Got here earlier then expected even though I used slowest mail possible to keep down the price. The quality is better then the one I had before. The purse is beautiful and strong and very well made. I am also impressed that they utilize Fair trade products which means a lot to me. I just want people to know you dont have to be afraid to order from the pyramid collection. If they had problems in the past, they must have worked them out. Maybe just dont fill out the free delivery on future orders if you fill out this thing. I heard people were getting charged and didnt expect it.

I ordered items which were wonderful, no issues there. HOWEVER there is a sparkly, flashy thing guiding you to VIP status for free shipping and 10% off. Woo hoo always happy to get money off I visited. Only AFTER I entered my email did the cost pop up. $14.95 a month. Unless you shop there A LOT it is a total waste of money. I backed out of that screen before hitting enter. Nope, that didn't work. I noticed a couple months later that they were happily taking money out of my credit car amount to the tune of yep, $14.95 a month. I called and they said that you are in the moment you put down your email even if you don't complete it which is outlined in the confirmation email you receive which also outlines how to cancel. Well that would be nice IF... IF I had gotten that email. This is shady and sneaky and for that they have lost my business. Done and done.

I purchased a dress 2 months ago, it was on back order, so I knew it would take a while to receive, but I never got it. Contacted customer service via the website - no response. Called customer service, and they said it was never shipped due to a payment problem. I was never notified of this, in 2 whole months. Cancelled order. Now I have 8 days to scramble and find a new dress for a wedding I'm attending. Highly disappointed. Was my favorite catalog before this, will not shop with them again.

I ordered 2 dresses, 1 week apart for my Daughters wedding in 2005, the 1st one came, it fit but was a little tight. ( i am petite ( 5'0 - 97lbs at the time) The 2nd dress, the one I ended up wearing, arrived days before the wedding and git perfect, Beautiful dress, i still have and wear it. My Daughter is now getting remarried its the beginning of july, the wedding is in October. I'm still 5'0 tall but now 110lbs. I' m petite but large chested, have no idea if i should order a Small (6-8) or Med (10-12) my measurements dont even match their sizing chart (I,'m 36c - 29 - 34) so, according to the size chart, i need a Med on top and Small on bottom. Ordering a Small 6-8 in 2 wks, just to make sure it gets here in time, praying it fits. Hope it packs good, i have to travel from New Orleans to Georgia for the wedding.

They refused to be paid with either my govt. Issued social security debit card, OR a Visa gift debit card. I had to call my daughter and have her buy it with her credit card.
Took a long time to receive.

Then, the article arrived with an OBVIOUS flaw; large showy red central accent bead had paint scraped off the middle of it.

Quality overall was lacking, and I could not get the packing wrinkles out, even with an iron---it is too delicate to iron on high...
Didn't even bother to send it back after I read the return policy; this company stinks.

I liked their merchandise, But warning I will never order from them again the catalogue will be tossed in the garbage. For 2 pairs of pants that did not fit it cost me over 25.00 to send them back in this day and age the fee being waved I will stick with those outlets not ripoffs.

Bad advertising practice on this magazine that appears by the cover to be an all family, but in dismay to find out that in the interior pages sexual parafernalia content, not appropriate for kids and children under age.

I ordered a dress on February 8. My Card was charged right away and only then was I notified that there would be a delay in shipping because Pyramid is moving to a new Warehouse. February 14 my item finally shipped via Fedex Smartpost. The estimated delivery was displayed for February 21. I have tried to be patient, but today i discovered my order has been delayed once again for 3 more days. Pyramid should have upgraded my shipping free of charge. It was very wrong that I wasn't told about their warehouse moving until after they charged my card. I hope my item gets here soon and is not damaged. I wish I had checked this review site before placing my order too. I will never order from Pyramid again. Never. Also if any other merchants use the Fedex Smartpost I will not order from them either. I am very upset and disappointed. I might even contact the BBB.

I bought 2 shirts from them. I am 5'5" and 120 lbs. for some reason their cloths are made for women with arms as skinny as a 10 year olds ( I am not buff at all) and boobs the size of a ddd breast implant.! Who would that fit?!?! Who has that combo?!?! Also one of the shirts was see through which it didn't announce on the site or look like on the site. Also they disable buyers comments on clothing so you have no feedback to go by. Very poor quality everything. And shipping and return shipping is so expensive that you will keep your item and not even be able to leave feedback! These people should be ashamed of themselves!