Qnb

Iv been with this bank for maybe about 5 to 10 years worthily and I had a refund coming to me for $71.25 and after waiting 15 days I got my account amount the bank said they never got it in so I was told to come back day by day so I did nope never got it in so I called amazon about 6 different times that keep saying that the refund was sent to my account I event got a email from the billing part of amazon that said the same thing the reps said that my refund was sent to my bank account but qnb keeps saying that never got it I think qnb stole it to feed there wallets