Quickwin

Subject: Complaint Regarding Withdrawal Issues and Account Verification

Dear QuickWin Support,

I am writing to express my dissatisfaction with the ongoing issues I've faced regarding withdrawals and account verification. Below is a summary of the situation:
1. I made several deposits and won significant amounts, and after completing my withdrawal request, I waited for 3 business days, after which I received the regular withdrawal process.
2. I continued playing and won $10,000.
3. I contacted VIP support on Telegram, where the representative was friendly and seemed concerned because we are both from Lebanon.
4. However, when I tried to withdraw my funds, my first withdrawal of $500 was returned, and I was told that my account needed to be verified. They requested a passport and card details.
5. After completing the verification, I successfully received a withdrawal of $500, but later I was informed to "wait" and that they were working on the transfer.
6. I started receiving delayed responses from VIP support, and they didn't reply for a long time, causing frustration.
7. To keep the account active and facilitate faster withdrawals, I kept playing. My balance was reduced to $7,085, and there was $1,000 pending withdrawal.
8. I was asked by VIP support to make another deposit to "speed up" the withdrawal process, so I deposited $20, but the deposit never showed up on the website. I was told to wait 2 hours, but nothing happened.
9. I contacted live support several times, and they continuously told me to "wait," but they kept giving false excuses. Eventually, they closed the chat without providing any solutions.
10. Moreover, they started offering me bonuses that were misleading, making it even harder to process the withdrawal.

I am extremely frustrated by these delays and misleading actions. Please address this matter and let me know how it will be resolved.