• QVC UK

QVC UK

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Overview

QVC UK has a rating of 2.0 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. QVC UK ranks 805th among Beauty Products sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate QVC UK?
Top Positive Review

“Best of the best.”

Hilary E.
11/15/16

I live quite remotely from large stores and find the facility offered unbelievably generous. Try for 30 days extended at Christmas time to enable using as gifts. Everything included including earrings. One can sleep in bedding try out clothes even going out. Fabulous. Staff at warehouse so helpful, customer services the same. I cannot praise the whole company enough.

Top Critical Review

“Marion”

Marion N.
7/24/24

I bought the grass seeds with the bag of fertiliser people was told what to do and was told it would take ten days to fully come threw mines been down five weeks and nothing has happen I dud everything the guy said to do still nothing wasted my money as I can't send back as used it its unfair when you do what told to do ild say save your money.

Reviews (13)

Rating

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Other

Thumbnail of user marionn51
GB
1 review
0 helpful votes
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July 24th, 2024

I bought the grass seeds with the bag of fertiliser people was told what to do and was told it would take ten days to fully come threw mines been down five weeks and nothing has happen I dud everything the guy said to do still nothing wasted my money as I can't send back as used it its unfair when you do what told to do ild say save your money.

Thumbnail of user dawnbushnell3
GB
1 review
1 helpful vote
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April 4th, 2024

What is the point of watching a product for 20 minutes in the hour to find out it's out of stock.
What a waste of people's time

Thumbnail of user hilarye1
GB
1 review
0 helpful votes
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November 15th, 2016

I live quite remotely from large stores and find the facility offered unbelievably generous. Try for 30 days extended at Christmas time to enable using as gifts. Everything included including earrings. One can sleep in bedding try out clothes even going out. Fabulous. Staff at warehouse so helpful, customer services the same. I cannot praise the whole company enough.

Tip for consumers:
Buy with every confidence you will not be disappointed.

Thumbnail of user jeanb1142
GB
1 review
1 helpful vote
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November 29th, 2022

I like ordering from qvc, but I do not like there p&p charges.
Also there tv programmes are dragged out too much, and please ask the people doing the advertising
To act like grown ups.
On the above comments, I have decided not to watch programmes anymore and stop using there website.

Tip for consumers:
TV adverts go on too long and presenters talk too much.

Products used:
Various

Service
Value
Shipping
Thumbnail of user dianem1145
GB
1 review
2 helpful votes
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August 1st, 2020

I spent literally thousands of pounds with this company. I bought a pair of Emu boots from them which after 4 months developed a hole in the toe. They didnt want to know. I ended up sticking a piece of suede inside the boot so that I could wear the £170 pair of boots. My husband bought me a pair of ugh boots instead they are still alive and in one piece years later.

Thumbnail of user sheilab26
GB
5 reviews
2 helpful votes
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April 13th, 2016

I have bought from QVC for over 5 years now and find them to be second to none in their service. Your order is dispatched promptly and you have 30 days in which to wear or try out the item and even if you have worn it and are not satisfied with your purchase you can return it with a full refund of your purchase price. You do have to pay your postage.
Where else can you wear the items for 30 days and then return them if not satisfied.
I now buy all my shoes and most of my clothes and all of my gardening requirements from QVC.

Thumbnail of user fayd33
GB
1 review
0 helpful votes
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July 4th, 2021

I received my skechers desert kiss secret picnic sandals today and they are soooo comfy I would also like to say if you have a wide foot go for your normal size I went for a 6 and they are fine and I have wiggle room. One happy lady. Xx

Thumbnail of user penelopew
New York
1 review
2 helpful votes
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August 22nd, 2015

I love Northern Nights and Malden MillsPolar Fleece sheets BUT! I have a queen size pirahana sleep mattress (very expensive) but only 13" deep. Most sheets now will fit mattress's to 17" or more and while they fit they slip up and look like clothes that are two sizes too big. I like sheets hospital tight. I won't buy your sheets and have to search cheap sheets most of which are now also to deep. The polar fleece I bought from you a few years ago were not deep and I loved them!

Thumbnail of user tracym46
GB
10 reviews
454 helpful votes
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January 18th, 2015

Love this shop/site, everything i buy is good quality, their customer service is great and there is no problem ever returning items, even if you just change your mind,
I bought some earrings once and after 6 months they snapped, i rang QVC and they sent a return slip out immediately and no problem whatsoever, i got a refund and i re-purchased them. Excellent customer service.
Only one little problem, I work full time so am not in to receive parcels, they do not offer collect+ or any other type of service where you can pick up at a collection point, so i don't order much, i see it on QVC then buy from ebay (pick up argos) or buy from Amazon who offer collect+, I would love QVC to star offering collection points i'd spend a fortune.

Tip for consumers:
They don't offer any collection service so you need to be home to receive parcel, not good if you work :-(

Service
Value
Shipping
Returns
Quality
Thumbnail of user kevinm827
GB
9 reviews
20 helpful votes
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February 2nd, 2020

Why does this site allow 1 star as opposed to minus ratings, as this is what I would give the liars at QVC!
I have made multiple purchases in the past, paying ridiculous P&P...2 items of different colours, but they still charge 2 full P&P costs...but if they're the same colour they discount it...but that's not my problem (this time)!
I placed an order for 4 items. All were in stock when I placed the order, and nothing went out of stock until more than 15 minutes after I ordered them. I checked why 2 of the items hadn't arrived today, and was told they were 'wait listed', as I hadn't ordered in time...which is an utter, utter lie! This has destroyed a Christmas event my family and I had set up!
On top of this, QVC has been flogging their lies on Topcashback too. They did this by saying that if when using TCB I could earn a percentage back. They have refused to pay about 10+12 orders placed via TCB this year alone!
Unfortunately I have some payments left to pay to them or I would have told them where to go today...but am looking forward to the time I can tell them to 'sod off!'

Tip for consumers:
Look around anywhere and everywhere else. This company gets two stars on Trust pilot for a reason!!

Products used:
None ...too late to replace!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ritah29
GB
1 review
5 helpful votes
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February 18th, 2017

Qvc postage charges keep going up. No way will I pay £3.95 to have a ring delivered by the post office would rather go without. Your loss Qvc.

Thumbnail of user barbaral720
GB
2 reviews
12 helpful votes
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March 10th, 2020

Good service, quality and delivery. Never had any problems with them. Returns and refunds given promptly.

Thumbnail of user chars20
Wisconsin
4 reviews
16 helpful votes
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May 19th, 2020

Comes through quickly! Easy returns and very nice people and really accommodating! Great channel!

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