• R43DS.org

R43DS.org

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Overview

R43DS.org has a rating of 1.6 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about R43DS.org most frequently mention credit card, customer service, and tracking number problems. R43DS.org ranks 70th among Video Game Accessories sites.

  • Service
    14
  • Value
    13
  • Shipping
    14
  • Returns
    7
  • Quality
    11
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
5
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How would you rate R43DS.org?
Top Positive Review

“Check the review date”

Andrew P.
1/24/17

I would have to agree with Ernest below, there must have been an ownership change or something similar. I got my order in two and a half weeks, which is pretty quick considering it was coming from China and I made the purchase the week before Christmas. Exactly what I ordered, no credit card issues. I would absolutely recommend them. Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.

Top Critical Review

“SCAM Site - they dont fulfil order or answer support”

Mathieu J.
7/30/24

I ordered my r4 in April 2022, 27 months later, I can still see my order awaiting shipment on their website. They dont care. They just keep their website up, cash money and do nothing.

Reviews (112)

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Reviews that mention popular keywords

customer service (9) order (70) 2 weeks (5) 3 days (4) 4 days (5) not buy (5) 3 months (4) 24 hours (3) 3 weeks (4) credit card company (3) awaiting shipment (15) package (16)
Thumbnail of user mathieu.jobin
Japan
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I ordered my r4 in April 2022, 27 months later, I can still see my order awaiting shipment on their website. They dont care. They just keep their website up, cash money and do nothing.

Tip for consumers:
take down this website

Products used:
bought on amazon 27 months later

Service
Value
Shipping
Thumbnail of user edgars131
Washington
1 review
1 helpful vote
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January 16th, 2022
Verified purchase

Purchased an item back in September and it's now January and still haven't received item. They responded twice saying item was shipped, but it was not. Never gave a tracking number. Some reviewers are nice and mention that they received product after months of waiting. Still feels like a scam. Avoid!

Thumbnail of user andrewp122
Canada
1 review
0 helpful votes
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January 24th, 2017

I would have to agree with Ernest below, there must have been an ownership change or something similar. I got my order in two and a half weeks, which is pretty quick considering it was coming from China and I made the purchase the week before Christmas. Exactly what I ordered, no credit card issues. I would absolutely recommend them. Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.

Thumbnail of user kylem229
GB
1 review
0 helpful votes
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May 14th, 2019

The card spent 4 days awaiting shipment before being shipped and then took 2 weeks to deliver my only warning is it takes about 12 to 24 hours to process the payment however it will eventually go through. Apart from that i was updated with an email every time the status changed, an overall good experience.

Thumbnail of user jaydens9
Michigan
1 review
8 helpful votes
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February 23rd, 2016

Their brazen lack of customer service is appalling! After multiple messages with no reply and waiting for more than two weeks after my payment was successfully processed and my order marked as "Awaiting Shipment", I will be filing fraudulent charges against this scum. I wish I'd found this review site before I found their ungodly excuse of a business.

Thumbnail of user kellym22
South Carolina
2 reviews
1 helpful vote
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April 19th, 2012

They are NOT legit! Ordered on 3/12/12 and as of 4/19/12 still have not received my item. Finding things about them being fraudulent online. The same "excuses" they were giving me in the beginning (now they won't respond at all) are the same they give to everyone. SCAM. Just had my bank reverse charges - you should, too.

Thumbnail of user georgem123
Canada
1 review
2 helpful votes
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September 23rd, 2015

It took three months to receive the order via Canada post with the shipping address also being in Canada. Normally this should take three days.

I tried contacting them and didn't receive a response outside of the first week or two. The week after it shipped they finally replied to my requests.

From my own experiences? Worst. Service. Ever.

Thumbnail of user saram31
California
1 review
1 helpful vote
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February 2nd, 2014

Wish I could give this site NO stars. Paid for the product. It never arrived but they took my money fast enough. Sent dozens of emails and they have never replied even though I threatened to report them to the Federal Trade Commission... still nothing. I don't even know how to get my money back I mean, how do you argue with a company that wont talk to you?

Thumbnail of user ralphw115
Virginia
1 review
3 helpful votes
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June 13th, 2020

They charged my card immediately. Two attempts to contact them resulted in two identical canned messages promising to ship right away. After a month passed, I had to contest the original charge with Visa to get a refund. Avoid this vendor.

Thumbnail of user ac432
Washington
1 review
4 helpful votes
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March 19th, 2014

Update: 1 year and 3 months later - still NO product, still NO reply to emails. Tried to contact the bank 3 months after purchase; the bank would not give a refund because this site fought against it. Stay Away!

Original:
Same issues as everyone else, no product, no replies to emails. Contacting bank for a refund.

***Do not be fooled by the positive reviews, they are fake, look into these fake reviewers and it becomes obvious.

Thumbnail of user bobp21
Indiana
1 review
1 helpful vote
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July 7th, 2013

Just as everyone else as said they stole my money. They replied once saying they were preparing for shipping then never will reply again. My order is just stuck at "Awaiting Shipment." Terrible site and to top it off they are forging the Verisign seal (see bottom of page). I had to get a new credit card. Report them so they get shut down!

https://www.verisign.com/support/contact/seal-abuse/index.html

Thumbnail of user barts67
Virginia
1 review
3 helpful votes
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July 14th, 2020

Avoid them -- it looks like a scam. They charged my card immediately, then never sent the product. Four times trying to contact them, they responded only three times, very slowly, with the same canned BS message about how they've had problems, but everything is OK now and they'll be shipping in two weeks. I had to challenge the charge, they did not dispute the chargeback with Visa.

Thumbnail of user billiej13
Texas
1 review
3 helpful votes
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October 22nd, 2015

Not only do they not reply to messages but you never receive your order. So if you purchase something from this site you might as well say goodbye to your money. It has been around 5 months since I ordered my package and it has NOT arrived.

Thumbnail of user aaa36
Singapore
1 review
6 helpful votes
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April 4th, 2016

Ordered a card on March 3 2016 and it is still marked as awaiting shipment as of today (April 5 2016). I sent a few emails and messages to them and haven't got a single reply thus far. Their complete lack of customer service is simply disgraceful.

Thumbnail of user tracym62
Canada
1 review
3 helpful votes
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May 25th, 2015

It took just over 4 months to the day to get my order.

They emailed about a month and a half in, said my order was shipped, must have been lost, and they were sending it out again. 2 and a half months later it arrived. They also "upgraded" my order to another card type.

None of the three cards work. I tried all three. I'm not entirely sure they are compatible with my system, so thanks for the 4 month wait and the "upgrade" to something that doesn't work with my old DS.

Do not order from these jokers, they are amateurs and don't listen to anything you say and hardly respond.

Thumbnail of user travist15
Missouri
1 review
1 helpful vote
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March 13th, 2015

I ordered my R4 3DS unit in January, and just received a brand new unit that was not out when I ordered. These units are made overseas and shipping can take a long time for any seller.

R43ds.org kept in contact with the and replied whenever I had a question about the status. Talking with them, I found out they put a stop on my 2014 model because it would not work with the latest 3DS system update, and they upgraded me for no charge.

The unit I received was in excellent condition and was shipped carefully. I was able to begin using it within 5 minutes of opening the contents.

My only complaint was an initial lack of communication on why my order was resubmitted, but I was very happy with the explanation.

Again, most of the negative reviews are about shipping time. There is no way anyone ordering this item from any seller will ever correct this.

Thumbnail of user leec53
South Carolina
1 review
5 helpful votes
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February 22nd, 2016

Complete scam. Took them 24 hours to manually process my payment and after 2 plus weeks still awaiting shipment. Messaged them 6 times over the last two weeks with not one singe response. Finally filed fraudulent claims against them with my bank to get my money back. Be sure to report them and press charges if you can. Stay away from them. If you want to lose your money than just throw it in the garbage as you will not receive anything from them.

Thumbnail of user theresem2
Australia
1 review
3 helpful votes
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March 5th, 2014

This is the worst site... biggest rip-off... lost my money and have not been able to get a response from them despite sending them an email every second day... its been over 3 months and still nothing.

AVOID LIKE THE PLAGUE

Thumbnail of user sebastianh12
Washington
1 review
7 helpful votes
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November 1st, 2014

Avoid this site like the plague! I ordered back in September and had money taken from my bank immediately. I was told shipping can take up to 21 days so I waited and received nothing. I contacted them and they told me that there is a delay and to wait a further two weeks. I waited and still nothing. I sent them further emails and now they ignore all my messages. I have now had to go to the bank to get a refund which is now becoming a further hassle with them needing further proof that they screwed me. It angers me that this site is still up and running because I can't even add negative reviews to my product to try and warn others.

Thumbnail of user mra14
GB
1 review
3 helpful votes
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October 5th, 2015

I ordered on back in August 2015 and went through the stages from awaiting shipment to order being shipped out but it never arrived. I ordered despite reading all these reviews! I've got my credit card company to do a charge back and I got my money back! These guys are a joke!

Thumbnail of user perid
Malta
1 review
0 helpful votes
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February 18th, 2017

The R4 arrived somewhat late but there was a notice notifying me that R4s were replaced in order to prevent possible compatibility issues! R4 works completely as it should, the only problem I had was finding the proper firmware required to run the R4 but it didn't take very long. Other than that, great service! :)

Thumbnail of user andreit4
Ireland
2 reviews
0 helpful votes
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April 25th, 2017

I've been waiting 3 weeks. I've had them email me at first for a while but they stopped and I'm still waiting. I'd give them a 4 star when or if it arrives. 5 stars if they didn't take so long. How are other people in these reviews saying they got it in a week? To UK? Im in Ireland, shouldnt take 2 extra weeks

Thumbnail of user robt123
Florida
3 reviews
6 helpful votes
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March 12th, 2014

I ended up going with this site because a friend of mine had told me about the R4 he had gotten there for his DSi way back when it first came out. I decided to get a 3DS version for my 3DS system, as I wanted to get in to playing around with homebrew and some development. I made my purchase for the r4 on July 6th, 2013 and I received it on July 23rd, 2013. The card does exactly what its advertised to do, and setup was easy, just followed the setup guide found right on this site. My experience has been nothing but positive. The only reason I am giving 4 stars is because I expected the package to arrive a lot faster than it did, but when I received it, I realized it was shipping internationally, which I guess explains why it took longer than I expected.

Thumbnail of user jamesl814
Canada
4 reviews
5 helpful votes
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February 22nd, 2019

I would say it's a decent product, I got it, and the delivery wasn't bad in time, ordered feb 3rd, arrived feb 20th

It came from UPS after it arrived in canada, looked like a new labeling too.

I ordered the r4-sdhc, they sent me the newest version for the 3ds and older models, that supported my ds lite, which was nice.

The weirdest part was their site's SSL cert expired right after I bought it, so I too thought it was a scam.

Be aware any support service requests should be sent to alltechgear.com, which apparently owns this site, that's how I ended up getting better service.

Thumbnail of user sammyl7
France
1 review
1 helpful vote
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May 11th, 2013

Great flash carts for the Nintendo 3DS XL. I had an old flash card for my Nintendo DS system, and I got a 3DS and wanted to be able to play my old emulators on the 3DS as well. They helped me get the right card (and it was one of the lower cost ones too that they recommended for my needs) and I could not be happier about getting the card from them. The only reason I have 4 stars is because of a delay in arrival, which seems to have been US Customs holding on to the package for no known reason, but it ended up getting released by customs and getting to me in about 17 days in total.

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About the business

The official R4 3DS online store! Buy 2 Get 1 Free! We Ship Only The Genuine R4 3DS & R4i 3DS cards for the Nintendo 3DS system. Shipping World Wide!

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