• R43DS.org

R43DS.org

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Overview

R43DS.org has a rating of 1.6 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about R43DS.org most frequently mention credit card, customer service, and tracking number problems. R43DS.org ranks 70th among Video Game Accessories sites.

  • Service
    14
  • Value
    13
  • Shipping
    14
  • Returns
    7
  • Quality
    11
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
5
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How would you rate R43DS.org?
Top Positive Review

“Check the review date”

Andrew P.
1/24/17

I would have to agree with Ernest below, there must have been an ownership change or something similar. I got my order in two and a half weeks, which is pretty quick considering it was coming from China and I made the purchase the week before Christmas. Exactly what I ordered, no credit card issues. I would absolutely recommend them. Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.

Top Critical Review

“SCAM Site - they dont fulfil order or answer support”

Mathieu J.
7/30/24

I ordered my r4 in April 2022, 27 months later, I can still see my order awaiting shipment on their website. They dont care. They just keep their website up, cash money and do nothing.

Reviews (112)

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Reviews that mention popular keywords

customer service (9) order (70) 2 weeks (5) 3 days (4) 4 days (5) not buy (5) 3 months (4) 24 hours (3) 3 weeks (4) credit card company (3) awaiting shipment (15) package (16)
Thumbnail of user bens226
California
1 review
2 helpful votes
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May 6th, 2018

Can't give these guys enough praise for their helpful customer service that walked my son and I through the entire purchase. We had replies to our emails sometimes within minutes and they were very helpful even after the fact when my son and I were confused with the setup steps. Steve there walked us through everything step by step and made sure we were up and running before he left for the night. Highly recommend them. I bought a similar product from another store that ended up not working and they would not even reply to my requests for help or assistance whereas these guys were great - even before we gave them any money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user isaacl71
Alaska
2 reviews
0 helpful votes
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July 17th, 2020

After reading many bad reviews I was sceptical, especially when it was a buy one get one free deal. They were slow to ship and accept payment, but overall was delivered in about two weeks for a VERY good deal. Great product!

Thumbnail of user masonn5
Arizona
3 reviews
2 helpful votes
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March 3rd, 2016

I have bought two cards from them i agree they do take longer then usual last time i ordered mine they said it would be here in 7-11 work days it took 15 but that was in the Christmas rush i asked them about it and they sent me a message no more then 15 mins later this time they said it would come in 1 or more work days it came in 2! And id like to remind people be patient it has to fly here and about the 24 processing your payment delay 1st off its manually done and if you ordered from 2:00 on they were probably off work by then because they are three hours ahead of us. i rate them 5 stars and tell a friend to order at this site but thats my opinion

Thumbnail of user jeffp556
Oregon
2 reviews
1 helpful vote
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September 8th, 2020
• Updated review

I ordered on June 18 and finally got my package on Sept 8. I feel that these people will indeed ship your products, but don't expect to be updated or replied to in the mean time. If you are in a hurry, don't bother. I suspect that once Covid 19 is less of a threat, this process will speed up. Now that I know that they will eventually get around to shipping, I might go ahead and order more stuff. In the mean time, I didn't actually get what I ordered, but I feel they were at least trying to make it up to me. Pictured is what I received in the mail.

Don't order from these people
August 2nd, 2020
• Previous review

Ordered a while ago. Absolutely no response in email. No change in shipment. DO NOT ORDER ANYTHING FROM THESE PEOPLE.

Thumbnail of user mikel420
GB
1 review
0 helpful votes
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January 2nd, 2017

Extremely good service! Very quick delivery from China (1 week to the UK). And very responsive to messages! Would be more than 5 stars if that was possible! Would recommend to anyone! Thanks again r43ds.org!

Thumbnail of user jamiec39
Florida
1 review
1 helpful vote
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June 15th, 2015

I recommend this company and their product. They kept in touch with me whenever I had a problem. They did right by me I'm sure they will do right by you. You just have to be patient on the arrival since it has to go through customs. Jamie C

Thumbnail of user sebastienb1
Canada
1 review
5 helpful votes
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February 9th, 2015

Guys, calm down! And please, take time to come back and post if the site resolved your issue.

For me, it went like this. I ordered a card on December 25,2014. Then, on February 4, not having received anything, I googled and found this review site. I was scared that my money was gone! But it wasn't...

I immediately wrote an email, using the form on their site, and politely asked for a status. The following day, I got this message "I have arranged to have another order sent out to you, from our Canada warehouse - which went out for you yesterday. You should receive it in about 5-9 working days."

And today, February 9, guess what? I received the card.

So, I'd say give it some time. Shipping from Asia can be long, delayed at the border, or get lost. If after a reasonable delay (I'd say approx 6 weeks) you have no news, just send them a message. It worked alright for me. I hope this helps other customers.:-)

Thumbnail of user lancew3
Canada
4 reviews
8 helpful votes
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March 2nd, 2014

I had no issues with this website other then my parcel taking a little bit longer to arrive than I would have liked but as it turned out the problem wasn't with the shipment but with HM Revenue/Customs taking a long time to fully clear the package. I initially yelled foul and contacted them and was helped by a gentleman named Jim, who ended up tracing the parcel and determined that it was stuck in customs. Don't know what he did, but about 5 days later the parcel arrived. I would urge anyone to contact him directly, as he seems to know his stuff. Jim(*******@AT)r43ds.org (remove the brackets and extra AT of course. Bear in mind that if the parcel is coming to you from out of country customs can take however long they please before finally clearing a parcel for entry to the country at which point it goes in to the postal system.

Thumbnail of user marks598
Canada
3 reviews
0 helpful votes
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January 31st, 2018

Have not had any problems with this store and have ordered from them 3 times in total. Each time i received exactly what I ordered without any hassles. One of the 3 packages took somewhat longer to arrive (around 18 days) but the issue was with customs and not with the shop. I recommend them to my friends regularly and have no heard of anyone having any major issues whatsoever.

Thumbnail of user robt109
Iceland
1 review
1 helpful vote
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May 11th, 2013

I'm very happy with my purchase from r43ds.org On April 18 I bought the r4 3ds rts card for my 3ds XL. The card was shipped promptly and the package arrived in just over 12 days in total. I had some trouble setting it up and getting it running, but a quick email to the CSR over at the site fixed things right up when they took the time to send me a step by step email on how to setup the card, and to diagnose my problem to find out where the error was. As it turned out, it was me putting the wrong firmware on the card.

As a side note, my cousin ordered one on April 15, and it just arrived to him 2 days ago. So sometimes, depending on the post office, it can take longer. His cards were shipped 3 days after he ordered, and mine were sent 4 days after I ordered, and mind came in sooner.

I'd recommend this site to anyone looking for a real genuine r4, 'cause there are way too many fakes out there, and site peddling obsolete versions of this card.

Thumbnail of user damonc26
California
1 review
0 helpful votes
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November 6th, 2016

The customer server is awesome... they responded back to me asap and helped me with my problems. You will be lucky if someone even responds back if it were the other sites. I'm in the USA, i bought a Gateway3DS from another site, it took over a month and a half to get it. I bought from R43DS on 2 different occasions and i got my stuff in 2-2.5 weeks. I strongly recommend buying from these guys, they are good.

Thumbnail of user zacht2
California
1 review
2 helpful votes
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January 20th, 2015

Same as everybody else here. Ordered a sky3ds card, a week later my order status still says awaiting shipment so I contact them through their website and get a response from a guy named Jim saying they needed to check the product for compatibility or something and shipments were slightly delayed but my order was shipped out and would take 5-21 day to get there. 2 weeks later order status still awaiting shipment so I try to contact them again to get a tracking number but haven't been getting a response. After reading these reviews I filed a dispute charges claim with my bank. Hopefully I can get my money back.

Tip for consumers:
SCAM !! DONT PLACE AN ORDER WITH THIS COMPANY

Service
Value
Shipping
Returns
Quality
Thumbnail of user randyl20
Canada
7 reviews
5 helpful votes
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May 8th, 2015

I've ordered from here twice, and both times have received my product. I think a lot of people are posting a review and not giving it enough time for the package to arrive. My first package arrived to me in about 10 days or so. The second time I ordered, which was about 3 months later, the package took almost 20 days to get to me. Not because it was shipped late, but because that is how long the post office and customs took to sort the clearance of the package and get it out for delivery.

When speaking to the post office (I was worried about the delay and thought it may be lost) they said that it was in customs and that they had absolutely no control over how long customs would take to clear the parcel. I guess my point it, if even the POSTAL SERVICE has no say or control over how long it takes for the package to pass customs, how could a web site have control over how long customs takes.

Have no issue with cards, both work as advertised.

Service
Value
Shipping
Quality
Thumbnail of user jonahhf
Canada
4 reviews
2 helpful votes
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April 11th, 2017

I had like a million questions before I ended up actually buying and each of my emails was responded to within a day at most, and a lot of the time is was just a few hours. A far cry from the non-responses most of these type of sites seem to be known for.

Once I got my card I was putting the wrong kernel on it, and I had to ask for help, and just as quickly as before I placed an order they responded and helped me out and let me know what I needed to do to make it work.

Thumbnail of user desis3
Finland
1 review
5 helpful votes
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January 29th, 2015

This website is a total scam, I ordered something but never got a product. They don't reply to your messages and the status stays on 'Awaiting Shipment'. Please don't order on this website! I wish I had read the reviews earlier, but I found this website through Yahoo questions/replies... I thought it was legit.

Thumbnail of user jacquesc16
Ireland
1 review
1 helpful vote
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October 11th, 2018

Hi just to reassure everyone. This site is not a scam. I finally recived my card from them. Order 29th of august received today 10th of October. Let say it took near 7 weeks.
Customer service are hit and miss but do reply to enquiry eventually.
Just be patient it will come. I am posting picture of the product received.
So not a scam at all.

Thumbnail of user lisaf38
Australia
1 review
2 helpful votes
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March 2nd, 2014

I ordered 3 R4 cards 3 months ago, after not receiving them I emailed them 3 times through the contact page and got no response. To see if I could get them to answer me I contacted them by the same method and said I was trying to get pay for an order on the website but was having trouble getting the payment to go through. They answered that email within 24 hours but as soon as I asked about my order I got no response. Absolute scam stay away from them. Surely there is some way to close them down?

Thumbnail of user auc5
Texas
1 review
3 helpful votes
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March 15th, 2016

I bought an R4 3DS and its been awaiting shipment forever i emailed them 2 times and i haven't received any reply back. So anyone reading this dont buy from this site they dont reply or send you the items purchased

Thumbnail of user adamp70
California
1 review
2 helpful votes
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December 21st, 2016

Was a bit iffy ordering from a place I haven't before. I got my R43ds cards. Woo hooo.
They were very responsive with any emails I sent them and I will defiantly be getting any cards I need from them now on! Thank you

Thumbnail of user jamesa435
California
2 reviews
1 helpful vote
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April 30th, 2018

Just received my Sega Saturn Modchip from this shop. I ordered on April 23 and received the package on Friday April 27th. They were very helpful when I was asking questions and even helped me through the installation of the saturn chip when I was confused about which cable to use with my Saturn. Overall it has been an excellent experience and I have shopped at other sites that sell mod products and most of them don't even bother to reply or if they do, their emails are short and not very helpful. I would recommend r43ds.org to anyone looking to mod their systems.

Thumbnail of user alejandroh33
Spain
1 review
0 helpful votes
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August 29th, 2020

You know... you can have problems in any company, the thing that makes you different is the way you solve it.
I purchased from them 6months ago 3 items they never shipped, i send 20 emails, they answer 3 times:
We are looking forward bla bla bla we will reship bla bla,

I asked them several times: if you dont have the item, refund me the money is very simple... no answer.

So the procedure is to contact with your bank, or card company(visa, master...)

Thumbnail of user hansn11
Washington
1 review
0 helpful votes
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March 27th, 2019

So far I have waited 3 weeks for a product that the site claims should arrive in 5-10 days. It took 2 weeks before they even updated it to shipping and then claimed they waited 5-10 days to ship it because they were waiting to ship a newer product. If ordered the old product, then send me the old product. This is how business is conducted. It sounds more to me like they ran out of caeds or simply forgot my order. Either way, no need for radical stories, just tell me you forgot to ship it or ran out. I will give them 3 more weeks as others have suggested then call the bank to get my money if it does not arrive. Exactly 6 weeks. Not a day later.

Thumbnail of user mikec108
GB
1 review
6 helpful votes
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April 14th, 2014

Kind of have to agree with all these negative comments - took money, no emails other than the yes we're going to charge you and it'll appear as icombuy - no response to me 10 or so where is my order emails so I'm going to dispute it with the bank.

Thumbnail of user tylerb9
Canada
1 review
2 helpful votes
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August 31st, 2012

Well. I ordered it and then read it was a scam site so I am currently asking to cancel my order and they asked why and I gave bogus reason saying I'm going to purchase different item when I'm not. And hope they cancel it. My bank can't cancel it..

Thumbnail of user peterc93
GB
1 review
4 helpful votes
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July 16th, 2015

I ordered 2 month ago and still received nothing but I did manage an email address which did get a response *******@gmail.com - some garbage about lost in post and new stock Yeah & the check is in the post I suppose

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About the business

The official R4 3DS online store! Buy 2 Get 1 Free! We Ship Only The Genuine R4 3DS & R4i 3DS cards for the Nintendo 3DS system. Shipping World Wide!

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