R43DS.org has a rating of 1.6 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about R43DS.org most frequently mention credit card, customer service, and tracking number problems. R43DS.org ranks 70th among Video Game Accessories sites.
I would have to agree with Ernest below, there must have been an ownership change or something similar. I got my order in two and a half weeks, which is pretty quick considering it was coming from China and I made the purchase the week before Christmas. Exactly what I ordered, no credit card issues. I would absolutely recommend them. Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.
I ordered my r4 in April 2022, 27 months later, I can still see my order awaiting shipment on their website. They dont care. They just keep their website up, cash money and do nothing.
Never received the card after almost 3 month!
I`ve contact them 1 month after the purchase and they said that they will send me the card. 2 month after the purchase I`ve contact them again and they said the same thing. And now its almost 3 month since the purchase and nothing!
Don`t buy they will steal your money!
No correspondence, no phone number to call, no replies to emails. This has to be the worst company ever! Do NOT do business with them they will keep your money and you never get your order... and certainly no response to wanting to cancel your order or get a refund.
Horrible and without honor or respect.
Do not order anything from these guys. Charge my credit card quick enough but three months later, no products arrived. Send messages and emails, only one reply saying it is on the way.
Avoid at all cost!
They charge you immediately but it says "Awaiting Shipment" and STAYS like that. When you contact them they reply (sometimes) and the excuses are beyond ridiculous. The 3rd and most recent excuse was "we lost 2000 packages due to Covid, will reship immediately" 2000?!? After that "immediately", 3 months passed. Ignore the positive reviews, they are fake, probably by the scammers themselves. I ended up getting the same product from a legit website, for cheaper than what they scammed me for. There are plenty of honest websites that sell the same products, just do your homework first. Complete Scam, don't give them your money, you will not receive anything.
Tip for consumers:
Stay away!
Ordered R 4s for the grandchildren at the beginning of December - noting that carriage would take 2 to 3 days. Sent a tracking number on the 8th December by the firm - have tried to track several times over the past week - tracking number 'not found' by the carrier. I have sent three e mails to the firm in the past four days - no reply. No telephone number to call.
Had enough, getting the items elsewhere to make sure of something for grandsons for Christmas. Have just cancelled the order and will expect my money back
Jan 23rd update - the r4's arrived at the beginning of January- 5 weeks after ordering --! They came from China - not Ireland as stated on their blurb - want to return them but guess what - only Chinese on/in packet - no understandable address and no response to e mails asking for details to return - a very expensive lesson - don't go there!
Good all around service and the product is really good. Works just as they advertise it. I've been experimenting now with watching some movies on the 3DS... rather, having the kids watch movies on their 3DS systems. Great for long drives and you can load up 3-4 movies on the 8GB microsd card that came with the card itself.
Customer service was courteous and responsive. I had some issues initially with setup and installation of the menu system but was guided step by step by a fellow named Jim and he got me up and running in no time.
Hi everyone,
I've been buying online for a long time now and it is the first time I get ripped off.
I bought an item on January 24th. I was charged in the following minutes... I wrote them few weeks later, no answer... Then in March, they changed the status of my order for «Shiiped». I figured that my item was back order and that I should receive it in the coming weeks... I wrote them again 3-4 weeks later... Still no answer...
I wrote tham again few days ago and once again, no answer...
This is the worst scam I've been in contact with. Stay far away from this website.
Regards!
Do not order from this site. After 2 weeks of "awaiting shipping", I sent them a message every other day (3 total) without a response on their "24 hour message reply" page. Looked at reviews on other sites and saw it was a scam. Called my card company to dispute the charges. They tried to call the parent company iCOMBUY while I was on hold. My card company said iCOMBUY's number was disconnected. The charges were reversed. I have since ordered from realhotstuff.com (yeah cheesy name), which ships out of NJ. Received my product in a few days. (Paid for FedEx, got tracking number) DO NOT BUY FROM R43DS.ORG!
After inquiring about why the status of my order was "pending", recieved an email similar to the other reviewers about how a "problem" held up the shipping of my R4. A month later and my R4 was still not delivered. I then sent some emails about the status of my order and did not recieve any back. At that point I went to my credit union and disputed their charge.
A total scam.
I placed an order with them on March 15th, and my orders was delayed and not charged to me until March 30th. They sent an email letting me know that they delayed charging for the order because they had a new version of their product coming out, and it had not yet arrived to them from the factory. They didn't want to send out an old model to customers, when a new model was right around the corner. I asked them if there would be any extra charge or fee for this, as it was a more expensive item, but they told me that the upgrade to this new version is free. They just wanted to avoid sending any new customers the older version, that was now being replaced. My package arrived on APril 20th (yes, really that long, but it was the customs guys that took their sweet time to process the parcel) and it works just as advertised. Happy with the product, and appreciate getting a new model, for the same price as the old one.
Maybe new owners or something because the reviews below just don't make any sense. Before I bought my Sky3DS I had a bunch of questions and the longest I had to wait was 1 day for a reply and most times I was getting replies within the hour - and I sent like 8 or 9 emails in total.
Once I did order they took payment the same day and shipped the order 4 days later. Package came from Buffalo, NY and I had my Sky3DS card in 3 days. 1 Week from the day I ordered and i had the card in hand. Perhaps
SCAM SCAM SCAM
The CSR said it shipped April 5 and I will recieve within 5-15 days. 19 days later still no item. They are also stop responding to my messages. Now I am disputing the charge though Visa. Wish I saw these reviews sooner! AVOID!
They must have changed shipped methods or something because I ordered on October 10th and my Buy 1 get 1 free R4 3DS cards were in my mailbox on the 14th of October. They shipped from NY and I am extremely happy with both the product and the quick shipping. I don't know if they changed some shipping methods or they now ship from the United States, but 4 days is hell-a-fast! The cards work as advertised and I even asked them to load all the firmware files on the micro sd for me and they did just that.
I ordered the card but never received it. I tried to communicate with them but it was not pleasant. They said they have send another card to me but never received it and I tried reaching out again and never get back to me nor giving me a refund. AVOID AT ALL COST
I ordered some cards from them and a month later they never replied so we emailed them and never heard a word so we went to the bank trying to get our money back. They gave us their number to call and it was put 0f service so we gave up. After 1 more email to them and another week or so they replied back. Saying they apologize and don't want to see anymore emails from me with an atitude. That line was unprofessional. And that they supposedly shipped it and it says still not shipped with the tracking and order info. Nobody use their seevice.
The customer service is the worst that I have ever seen!
I ordered a GBA card. 2 weeks went by and I have not had any information whatsoever. I used the Contact Us option on the site to ask about what was happening with the order. Another 2 weeks went by until I got a response.
The response said that the package had been lost in shipment and that in order to make up for this they were going to upgrade my order to the latest 3DS card for free and resend it! However, I did not want a 3DS card, hence why I ordered a GBA card!
They "upgraded" my order to something I did not want without my consent and now I am trying to get a refund with, lo and behold, no response...
Worst company I have ever had the displeasure of ordering from.
All their logos have been ripped off and cropped into the picture to "SEEM LEGIT" They are not legit. Responded to days late emails saying a new version was being updated and they'd send it straight after it was done. Nothing came and no message.
A majority of people posting have not received their items, they are quick to steal your money and the service they provide (If they even have one) is really not worth your money.
Overall, DO NOT PURCHASE FROM HERE! YOU HAVE BEEN WARNED.
$#*! THem, they never reply wtf don't buy
Please don't waste your time or money on this website... after I paid... it says "awaiting payment " for hours... someone please help?
I don't have any news about my order since 2 months, and they credited my card very very fast, I text them every day but still no answers. I just can't believe it.
I too fell into the trap of this crapsite. KNOWING that I should have done my research first, I guess I deserve to get bit.
Of course my card was charged, but the kicker is the FOREIGN TRANSACTION FEE that seems to have been applied. I was under the impression that this place was here in the good ole USA. Nope...
Looks like I got hornswoggled by these fools as well...
Buyer beware.
Do your homework before you fall victim like many of us have.
Absolutely no problems with this site or the products at all. I have purchased form R43DS.org on 3 different occassions (for myself and then gifts for others) and each and every time I was greeted with friendly service, helpful sales and support staff and the products work just as advertised.
On my second order which was for a gift, I wasn't aware of a sale they had, and didn't enter in the coupon code. I didn't even have to ask them, and they discounted my order themselves before shipping it out, so I ended up saving $6. Xx off my order! Now, I don't know how other stores are, because I have not bought these products anywhere else, but I would not hesitate one little bit to tell my friends or any family members to buy from this site. I wrote a review here because working in customer support myself, I see bad reviews posted much more often than positive ones. I can only speak for my own experience on 3 different orders spread out over the course of 4 months, and each time I got what I ordered, had help when I needed it and I love the R4!
DO NOT BUY FROM. SCAMMERS
They are clever in their approach. They tell you the first shipment was lost, so they will lodge a claim. They then tell you to wait another 2-4 weeks.
This is just a ruse, to make you wait so long that your credit card company wont cancel the payment.
DO NOT BUY FROM. SCAMMERS
This company provide little to no contact unless you threaten them with the credit card company. I purchased a Stargate 3DS for my son, it didn't come and I had no emails from them for 3 weeks so I contacted them, 4 weeks after the original purchase they tell me they sent it already but there is no proof of that, no tracking etc... They then say in the same day they have sent it again. It took another month to arrive in the UK, yes that's right this company are in China and you will get charged import duty on this purchase which for me was £12.25. The service has been terrible, they get back to me 3 or 4 days after I email and they don't apologise or even admit that they didn't even send the original parcel. I would say contrary to other reviews that this company is a scam. They do not mention that they are based in China on their website and furthermore it feels like you are ordering either from Europe or even the UK. I would definitely never order again from them and I would also warn anyone else off them. Truly terrible customer service.
Tip for consumers:
Don't order from this company, it's it's likely you will lose your money or incur an import fee.
Ordered A GBA linker a month ago. Ask them to cancel right the day after. Still no answer, was debited the wrong price, didnt cancel, "contact us" page not working.
DEFINITELY A SCAM!
DO NOT ORDER ON THIS WEBSITE!
Tip for consumers:
DO NOT ORDERED ON THIS WEBSITE !! THIS IS A SCAM !
30/01/2023
Products used:
I was never delivered, the product was never shipped !
This is pure scam
Same as me. I made a purchase Oct 20th and I never received the item. I have sent more than 10 emails and no reply back. DO NOT BUY FROM THEM! Disgusting company. I will make sure to spread the word.
The official R4 3DS online store! Buy 2 Get 1 Free! We Ship Only The Genuine R4 3DS & R4i 3DS cards for the Nintendo 3DS system. Shipping World Wide!
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