• RailRestro

RailRestro

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Overview

RailRestro has a rating of 3.2 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. RailRestro ranks 7th among Food Delivery sites.

  • Service
    37
  • Value
    37
  • Shipping
    37
  • Returns
    33
  • Quality
    35
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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How would you rate RailRestro?
Top Positive Review

“Jain Food Delivery”

Jitendra S.
4/2/20

Got excellent service from a care really thankful to her. I recommend atleast 10 people from friendship to use this railrestro. Once again thanks for your ontime delivery food along with proper hygiene

Top Critical Review

“A BIG NO TO RAILRESTRO FOR ONLINE TRAIN FOOD ORDER”

Vishwanath U.
4/12/24

My Daughter and wife was Travelling and Pantry is not in the Train... I ordered Food from RailRestro, My Order No is 3126348 but they Dint Delivered the Food and when I called Just one Simple Word SORRY I heard. This is the Services this people Provide to their Customers. Received Message of Confirmation and after that received message #ReelYourFeel🎬, post your video or photo with your order and tag us to win exciting prizes! Again in the morning Received one more Message that "We are sorry! Your order 3126348 has been cancelled due to SHORT TIME TO SERVE reason" But I ordered Food more than 8 Hours prior to the Akola Station then How Come Short Time? I WILL NEVER EVER RECOMMEND ANYONE TO ORDER FOOD FROM RAILRESTRO AND I WILL POST THIS MESSAGE TO ALL SOCIAL MEDIA... THE BEST SITE TO ORDER FOOD IS IRCTC AND GUARANTEED ORDER WILL GET DELIVERED. A BIG NO TO RAILRESTRO.

Reviews (73)

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Other

Thumbnail of user minivish1812
India
1 review
0 helpful votes
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April 12th, 2024

My Daughter and wife was Travelling and Pantry is not in the Train... I ordered Food from RailRestro, My Order No is ******* but they Dint Delivered the Food and when I called Just one Simple Word SORRY I heard. This is the Services this people Provide to their Customers.

Received Message of Confirmation and after that received message #ReelYourFeel🎬, post your video or photo with your order and tag us to win exciting prizes!

Again in the morning Received one more Message that "We are sorry! Your order ******* has been cancelled due to SHORT TIME TO SERVE reason"

But I ordered Food more than 8 Hours prior to the Akola Station then How Come Short Time?

I WILL NEVER EVER RECOMMEND ANYONE TO ORDER FOOD FROM RAILRESTRO AND I WILL POST THIS MESSAGE TO ALL SOCIAL MEDIA... THE BEST SITE TO ORDER FOOD IS IRCTC AND GUARANTEED ORDER WILL GET DELIVERED.

A BIG NO TO RAILRESTRO.

Service
Value
Shipping
Thumbnail of user harrygurjar68
India
1 review
0 helpful votes
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April 9th, 2024

Railrestro is the most irresponsible company ever. I ordered food at 7.44pm(prepaid), to be delivered at Gooty station at 8.30pm. Didn't receive the food. Called 25-30 times no satisfactory response. Manager sleeping at home, I'm suffering here. Have to wait for 24 hours to talk to manager. Have to wait for 3-5 working days for refund. You can't deliver at next station. Do you believe in cust. Satisfaction? One agent said out of 10, we can't deliver 2 orders on a daily basis. 20% missed orders & u call yourself a company? Agents are disconnecting phone on my face. There is no one on the floor who can handle my concern. Had it been any other country the company would have to regret this but this is India my friend. There is no such thing called cust. Service, satisfaction, cust. Value, timeliness. IndianRailways please do no allow such frauds for food delivery in train. These guys do not respond after getting money. There were 3 other people who received food bcz it was COD. Order no. *******

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Thumbnail of user jitendras20
India
1 review
0 helpful votes
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April 2nd, 2020

Got excellent service from a care really thankful to her. I recommend atleast 10 people from friendship to use this railrestro.

Once again thanks for your ontime delivery food along with proper hygiene

Thumbnail of user aniketb3
India
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I had ordered food for my parents and they were travelling over a night. Food is not delivered and my old aged parents had to travel without food whole night in other state.And we got notification that food is delivered this is more ridiculous.This is worst experience which we have ever faced.

Thumbnail of user nishantj7
India
1 review
0 helpful votes
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September 19th, 2021

Very bad service, Order was accepted by vendor also done multiple followup with railrestro customer support still food was not delivered.
Called customer care they were not supportive and told they cannot do anything and told to refund money between 5 to 7 days but still after 8 day I did not recieve my money.
Do not rely on their service if you are too hungry, Keep your alternative with you.

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Value
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Thumbnail of user manoranjank1
India
2 reviews
0 helpful votes
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June 1st, 2022

During lockdown, when everything was almost vanished, i got good food to share with my family in the train. I found this as a grateful appreciation to complement over Railrestro team.
Literally, i felt a deep salute towards these team that day. Helping with food to someone need is a
Really outstanding initiation.

Tip for consumers:
just visit the playstore, download railrestro app, and let give a try.

Products used:
Veg Thali, Paneer Tikka, and Naan

Service
Value
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Quality
Thumbnail of user adityar18
India
2 reviews
0 helpful votes
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February 12th, 2020

The service was the best, staff lovely and the food was great. We really enjoyed our time with your service. Foods were delicious and give ambition to order to order next one. Thank you for making my perfect day even better.

Thumbnail of user vikrams68
India
1 review
1 helpful vote
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August 3rd, 2021

Sir we ordered food in Pune made online payment of 561.75, but while delivering food the person asked to pay for food at that time I was not there, my father paid again 561. I call customer care more than 6 times and online chat no responsibility, also made what's upand normal message still no responsibility. Travel date 03/08/2021. Train number 2497,.

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Thumbnail of user amitr18
India
1 review
6 helpful votes
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September 3rd, 2018

This was the first time I tried ordering food online in my train journey. I was skeptical if it would really be delivered to me on my seat. My train was running late and I was sure that these guys won't deliver if the train was delayed a bit more. But o my surprize, I saw a scrumptious food on my lap delivered by the restaurant delivery boy with whom I had placed my order with. They really live by their commitments. The food was served in a proper manner and this was the start of my online food booking journey for trains. I would recommend every foodies to try them out sometime. They also have Pre-pay and COD options one can choose from. Make sure to find some coupons during the ordering process as this will make your spend lighter.

Thumbnail of user khushbup3
India
2 reviews
0 helpful votes
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April 30th, 2021

This is the best app for your travelling, If you are looking for some good and tasty food, you should definitely try it. I ordered jain thali and it was so tasty was properly packed also and that too in budget, there are many option like Chinese, different kind of cuisine, and many more options. Should definitely try.

Tip for consumers:
Worth buying

Products used:
food

Service
Value
Shipping
Quality
Thumbnail of user sakshamr1
India
1 review
0 helpful votes
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June 4th, 2021

Very good application for the train travelers to order food in train. The food provided by railrestro is well packed and the maintenance of hygiene is remarkable by the railrestro. One should use the app to order delicious food... I'm really satisfied with the service.

Tip for consumers:
food

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Value
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Thumbnail of user manishs88
India
2 reviews
0 helpful votes
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June 26th, 2020

Great food with hygienic packing and freshly cooked. I have ordered food using Railrestro website and i received my food well packaged. It was hot and i enjoyed my journey with great food. Thanks to Railrestro. Keep it up.

Thumbnail of user satyamk9
India
2 reviews
0 helpful votes
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April 15th, 2022

This is the good platform to Start a new job, here teammates are very supportive and helpful and also environment is also so good, I personally think this is very good platform to improve your communication skills.

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Thumbnail of user rohitc17
India
1 review
0 helpful votes
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February 15th, 2019

One of the best things of RailRestro is that you can order your food within a few clicks, and if your internet connection doesn; t support the ordering, then you can call customer care to place your order. I did that and received my order at Itarasi Junction. Though the train was late, I enjoyed my meal. Thank you RailRestro! Your e-catering service is the best.

Thumbnail of user divyas28
India
1 review
4 helpful votes
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September 4th, 2018

Fantastic experience with Railrestro.It is always tough to get a quality food near railway station, but Railrestro provides variety of food items, good quality of food, with a clean and net seating location.We had ordered Veg Maharaja Thali, Obviously food is hygienic and one can miss to take Food packet from home when Railrestro is there at Lucknow station. Great experience.

Thumbnail of user anitar97
India
1 review
0 helpful votes
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October 3rd, 2019

It offers great food with great price. I just love the taste the of the food. It offers wide varieties of food option through which I can order as per my choice. Chicken biryani is one of my favorite cuisine which I keep ordering again and again via RailRestro during my journey.

Thumbnail of user rajeeva2
India
2 reviews
1 helpful vote
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February 22nd, 2019

Easy, friendly & hassle free work... if u want these then railrestro is for you, it's just awesome to work here, very supportive & co-operative employees r there.

Thumbnail of user devashishs2
India
1 review
0 helpful votes
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July 26th, 2021

Perfect app for any travellers who wants to order food in train. On time delivery & they really provide hot & delicious food. Everyone should try once.

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Value
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Thumbnail of user muskanb3
India
2 reviews
0 helpful votes
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May 30th, 2022

Railrestro is the fastest and best food delivery app during travelling in train. They have a wide range of restaurants with varities of dishes from nearby station areas.

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Thumbnail of user ruchik3
India
1 review
3 helpful votes
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September 4th, 2018

One of the best things which the present government has brought about is the RailRestro e-catering facility - Order Food on Train Online. There is also an android as well as ios app for the same which is very convenient.

When travelling by train, the only thing you have to do is key in your PNR number and it will show you the list of railway stations where the facility is available along with the time of arrival at that station. You will get the list of caterers for that station, and also the menu provided by each of them. Payment is made online or COD and the meal is delivered to your seat when the station arrives.

I was travelling from Howrah to Patna and had ordered Thali at Asansol station through the app. Though the train was running late by half an hour, when the train reached the station, the delivery was done promptly and food was still hot. I would highly recommend RailRestro e-catering app.

Thumbnail of user vikrantk4
India
1 review
0 helpful votes
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February 20th, 2020

If you are traveling in train then it's very difficult to find good or atleast delicious food but RAILRESTRO provides you not only hygienic but delicious & pocket friendly food also. I strongly recommend everyone who travel in train frequently should try their service.

Thumbnail of user abhijeets11
India
2 reviews
0 helpful votes
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February 18th, 2019

Awesome experience... when you get restaurant food in train at your seat then you journey becomes so easy and comfortable. Thanks Railrestro to make my train journey more delicious and enjoyable.

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Value
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Thumbnail of user rohitk159
India
2 reviews
0 helpful votes
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April 2nd, 2022

Railrestro is an amazing website for ordering food on the train, the quality and packaging of the food were excellent, I highly recommend using the Railrestro website.

Thumbnail of user np026609
India
3 reviews
0 helpful votes
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July 25th, 2023

Need clarity of being productive and wellness along customer by achieving goal established such as makt partner with like irctc then strong foundation across India challenge

Thumbnail of user akritik4
India
2 reviews
0 helpful votes
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March 30th, 2022

I love the quality of food they serve and the information that we get on its app is very helpful. I can get everything in one place

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Manish C.

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