Realtor.com

Rating of less then 1 Star
DO NOT sign up to ANY lead generating agreement with this company. If you have gone through what I call the 6 month hook period be very careful when its time to renew. They double your term by telling you for the increase in monthly cost they are going to double your leads... NOT, the number of leads is double because it is now over a 12 month period.
IN ADDITION - THEY WILL NOT LET YOU CANCEL - I REPEAT, THEY WILL NOT LET YOU CANCEL!

They have changed. I had a long standing relationship with Realtor.com. My new rep was a young man who has probably never been in sales and has been placed in a boiler room where he has been told to sell sell sell and never mind the customer. He didnt care about me only called me to upsell me. When I wanted to speak about concerns he became rude and unhelpful and hung up. He didnt care that I left Realtor, com when I explained how unhappy I was with the leads and with his service. This is the NEW Realtor, com.

AGENTS WORK HARD they deserve better than this. STAY AWAY!

PP - Realtor.com might want to give some thought to letting the boiler rooom agents know that they arent helping the company.

NEW AGENTS - Don't be misled into thinking paying for leads from this corrupt organization will grow your business. They have unscrupulous practices, auto-renewing a contract that you don't even know you have agreed to, and on top of that AUTO-RENEWING at almost double the cost of your present lead contract! I asked for a refund or at least a credit since I was told by one of the sales persons that my 6 month contract would end at the terms completion that it was not set up to auto-renew. Then I received an email asking for me to verify my contract. I thought by doing nothing that my contract would terminate since the sales person told me that. Now the manager of account services say I was supposed to opt out in order to avoid continuing the contract at a higher price. I ignored the email (opened and closed it) thinking I had to do nothing in order to have my contract end as I had been advised. Most of their leads' are not valid leads. Leads. For example, here are examples of some "leads" I received: a Realtor asking a question about a property that was not my listing; someone asking about renting on the lead request page; a person who was only interested in buying a boat in the boathouse of the listing they inquired about! All of these comments were written in the comments on the lead generation sheet. I was told that all the leads would be guaranteed to be more legitimate when compared to Zillow. This was not my experience, unfortunately, after spending about $4000.

Jenny Kulzer from Realty Pros Assured put her big "for sale" sign blocking the view of incoming traffic on Halifax Avenue. I asked her to move her sign for the same reason. She told me she would ask for the sign to be placed on the other side of the property for sale. Well, she did have the sign moved but closer to my property and still blocking the view of incoming traffic. VERY SELFISH, DISRESPECTFUL AND INCONSIDERATE! Why would Realty Pros Assured use people like her representing them? Shame on you!

NEVER NEVER NEVER use this company to generate leads. These ARE NOT leads - In 32 days, I got one "lead" - which was a guy who called at 3 am to see a house.

I have tried very politely to cancel, as I will not keep paying $322 a month for nothing, and they have told me that I can not cancel. Its "impossible" to cancel?
I've reported them to the Better Business Bureau already. ALL I wanted to do was cancel, but now its my mission to let everyone I ever meet in this business know how awful they are.

I signed up to for a zip code lead program where I heard all the same promises that have been described in the Bobik lawsuit (https://www.inman.com/2018/01/11/lawsuit-accuses-realtor-com-of-defrauding-agents). The one key that I had is that the sales rep over-sold the program with too many promises. What started out to be a small investment to build leads soon became a $400 a month contract. When I received and reviewed the paperwork, I quickly called and emailed a cancellation of contract under the 3 day right to withdraw. Over the past month Realtor.com has continually tried to charge my credit card. After several calls I received a credit on the account and was assured that it was taken care of... and two days later another series of charge attempts. I have had to freeze that card and again complained to Realtor.com. But as of today, another week later, it is still the same.

Save your money and put it to more directly controlled advertising. It might take a bit more work, but it is better than spending hours on the phone cleaning up the mess that Realtor.com has caused with no gain.

Having owned a small plot of land here for 10 years I wanted to sell so I could stop paying taxes.
I finally settled on Ozark Gateway Reality and dealt with Laura Sackett Clute as I live in Northern Ireland everything was new to me.
Laura helped me every step of the way nothing seemed too much trouble I honestly would have been completely lost without her help.
I can not thank Laura enough for the friendly help I am happy to recommend Laura and this buissness.

Realtor.com sold me their "elite" package (Tiger Leads) which cost more than a mortgage. I was ok with that at the time because of the promises of the return, number of QUALIFIED LEADS, etc. However, they sold me a product that actually had technical glitches with front end AND backend software that did not work and they turned the problem around on me. Presented with the problems they failed to make ANY effort to fix it. In fact, they sat on the problem for a few weeks that turned into months where I continually got passed around the company. The problems started on MONTH ONE. I received leads from homeless people, leads asking for burial plots, many leads with fake names and phone numbers and zero results. It was "bait and switch" as the info they had given me on the program was opposite of what I received! They would not refund my money but my bank credited back some of the charges. I still lost quite a bit. If there is a lawsuit, I want to be added.

I also was charged on an unauthorized credit card they previously had on file.

I've always used Realtor.com & it is great WITH the exception of attempting to getting pre-approved. First things first, you don't actually get any information on what you could be approved for. Secondly, within SECONDS of submitting my information, I was immediately spammed with 5 phone calls, 2 text messages, 3 voicemails, and 6 e-mails from different people wanting to talk about mortgages. The website claims that they take your information & safety seriously but they obviously do not. PLEASE DO NOT FALL INTO THIS TRAP AS I DID!

I signed up with Realtor.com in July and was told I could expect 36-48 leads over the year for each zip code purchased. About 280 a month. Since I signed up, I have received 14 leads in 3 and half months that were not realtors. I spoke with their "customer retention manager" I think his name was Anwar or something like that and told him I want to cancel my account. He became belligerent and told me he would not do anything of the kind. When I asked for his supervisor I was told by him that he was in charge. Evidently the Realor.com customer retention department is designed to intimidate, tell half truths and to keep you money coming in at all costs. IF YOU ARE REALTOR, DON'T SIGN UP WITH THESE GUYS, THEY WILL STEAL YOUR MONEY AND THEN TRY TO JUSTIFY THEIR PERFORMANCE. Can't see how they survive except through gullible people like me.
Bill Arndt
Naples Florida

Don't waste your money! I was pitched the service by Erica Matteson *******532 with lots of promises including "working with me" if the leads weren't good. However, after 3 months and over $1500 spent, they are not working with me at all and are not letting me cancel. When I call, they simply route me to one sales person after the other. They try delay and stall tactics. Mickey Korac *******878 is also assigned to my account. He refuses to help, or allow me to cancel, and is always very rude and condescending. I've asked for a supervisor or manager who can cancel, and so far, nothing has happened. I bought leads in an area with an $800k average sales price, but every one of the "leads" has been for mobile homes under $50k. They say the leads are distributed in a "round robin" method, but that's clearly not true. Either realtor.com is only attracting mobile home buyers, or they are scamming me. I plan on filling a complaint with the BBB now.