• RealtyStore

RealtyStore

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Overview

RealtyStore has a rating of 1.6 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RealtyStore most frequently mention credit card, free trial, and zip codes problems. RealtyStore ranks 1283rd among Real Estate sites.

  • Service
    31
  • Value
    30
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
2
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How would you rate RealtyStore?
Top Positive Review

“They are actually okay...”

Steven D.
8/10/18

I too had the same $46.90 charges on my account. I called RealtyStore *******783 and they immediately helped me. APPARENTLY, all of us are not actually cancelling our trial sign-ups. Realtstore issued me a full refund.

Top Critical Review

“Rude and un organized!”

tony p.
8/14/24

Waited a half hour gor viewing of property.Another couple showed up and went to the duplexes door.We had got tired of standing on the front lawn waiting.So we went and sat in our car and called to see what was going on.Finaly a lady showed up,l got out of my car and met the woman on the side walk.She didn't address herself or ask anybody their names.Told me to wait outside while she showed the home to the other couple.l waited another half hour standing on the lawn of the home.l called the office and they were rude and asked if l was still thete waiting?l laughed and hung up!

Reviews (122)

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Reviews that mention popular keywords

credit card (22)
Thumbnail of user stephaniem2018
Arkansas
1 review
4 helpful votes
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July 9th, 2021

JOKE, terrible leads came from here and I was charged for 5 zip codes. Try cancelling on their website but it was down. People on here are correct., DO Not give them your credit card number, They will not refund my money and the customer service supervisor I talked to was a b&%^H.

Service
Value
Quality
Thumbnail of user pamw471
Tennessee
1 review
3 helpful votes
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April 8th, 2022

This place is part of the free trial scam system. I did not even start a free trial. I had no idea they had my card number because they did not have my correct name or email. After much time, I got a refund for 1/2 my charges. They attempted to lower the monthly charge of $49.50(12 months) to ~$9 and I refused. Never use a free trial. The info on this site in incorrect.If you are looking for a house, no doubt that it is already sold.The phone number to call will be incorrect. These people are crooks and need to be stopped. I received no product on this site.

Tip for consumers:
Stay away -they do nothing

Products used:
I never used this product at all. I had no idea that I was paying for it. It did not have my name or email correct.

Thumbnail of user suzanned7
Florida
1 review
31 helpful votes
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April 15th, 2014

Unsolicited call, never received a lead, nothing and they charged my $49.60 a month. Luckily I was reviewing my credit card charges. It was difficult for to get them to stop charging me the monthly fee $150 total down the drain for no services.

Thumbnail of user mrsdilemme
Florida
1 review
6 helpful votes
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September 25th, 2023

Realtors, stay away from this service! They offer a 14 day trial for realtors. I only got one bogus, waste of time lead. I was unable to cancel through my account and had to call into the office only to be put through a phone circus with agents who harass you to keep the worthless service.The first agent refused to cancel my account and made an excuse that another department had to call me back. Had to call my credit card company and flag the billing as fraud. Don't do it. Stay away!

Tip for consumers:
Stay away!

Products used:
None

Service
Value
Quality
Thumbnail of user savannahb100
New York
1 review
13 helpful votes
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March 1st, 2023

Stay away from this company site.
Complete scam artists, they took my credit card info, and after seeing there sight as not worth the money, have been continuously charged 51.10 plus and an additional 2.00 dollars and when I have tried to unsubscribe, they tell me I don't have a subscription and they can't find my information. Next month rolls in and they charge me again, I reach out to get them to stop charging me and they don't even respond to my email! I had to call my credit card company when I was charged again. Awful sight, STAY AWAY!

Service
Value
Quality
Thumbnail of user juliey279
Arizona
2 reviews
6 helpful votes
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September 2nd, 2022

Real Estate Agents, Buyers, and Sellers, do not fall for this company's hype. They are scam artists who do not provide Real Estate Agents with proper information. They don't even give us the property's full address. When I tried to cancel my free thirty-day trial, I was transferred four times.

Tip for consumers:
They are a scam.

Products used:
I tried to use their site to sell real estate. It does not provide agents with sufficient information for them to do their job, properly.

Service
Value
Quality
Thumbnail of user jenniferl2986
Alabama
1 review
6 helpful votes
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December 22nd, 2022
Verified purchase

In addition to the information being inaccurate, when you call to unsubscribe they keep trying to discount the membership, first to $19.95 then $9.95. I don't know how low they will discount the service that is worth ZERO. This is the exact same as hudforeclosed.com. Phone numbers different but go to same location. If I could give 1/1000 of a star, I would.

Tip for consumers:
AVOID! Same as hudforeclosed.com!!!!

Products used:
None

Service
Value
Quality
Thumbnail of user mengisa
California
1 review
17 helpful votes
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August 14th, 2015

I don't know why such business are on operation
All the information is nor correct, listing price, size, contact info and...
There is no Zero rating, I wish to get -******* rating
Never ever sing in with this Company.

Thumbnail of user jeffa340
Kentucky
1 review
26 helpful votes
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July 1st, 2020

I signed up for the seven week trial and then never used it again. They charged my card for seven months and then only refunded me for three! They are NOT an excellent company as they say on their phone message. They are scammers. Don't try the service unless you plan to cancel quick!

Thumbnail of user jesusp77
Alabama
1 review
3 helpful votes
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June 12th, 2020

I have a great customer service provided to me today. The person who took care of me was very professional, willing to help, understanding and expeditiously worked with my concerns. Great professional thank you.

Thumbnail of user gloriaf4
Florida
1 review
29 helpful votes
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May 27th, 2015

Cancelled account within minutes of signing up at Realtor.com. Received continued charges from Realty Store. Totally scam and phishing site. Unable to reach by phone. Endless loop of ads and mention of call wait time... longer for each recording.

Thumbnail of user barbaram3608
Philippines
1 review
3 helpful votes
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June 30th, 2023

Prepare to be amazed by a service that goes above and beyond, delivering remarkable results that transform your business into a powerhouse of success. In just a short trial period, this exceptional service enabled me to seal the deal on not one, but TWO incredible business opportunities!

Initially, I made the hasty decision to cancel my account, but the undeniable truth soon became clear: the leads generated by this service are genuine, paving the way for unparalleled success. I couldn't ignore the fact that I was potentially walking away from a goldmine.

Thumbnail of user jamesj60
North Carolina
1 review
33 helpful votes
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March 28th, 2014

Sounded good, but I should have known better. Unsolicited call, I took the 30 day free trial. Was able to contact only 2 of over 25 leads. Neither of these folks knew why I was calling, and only one had ever heard of therealtystore.com. I believe strongly that they are just sending random names, email, and phone numbers from some other source, making it look like leads. There are no leads, only contact information, that I could get from, say, the white pages.

Thumbnail of user sharonm1078
Arkansas
1 review
7 helpful votes
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July 10th, 2020

My review will not be good I have called two times to get refunded the $49.60 back because I had canceled my account within three days when I got it I am still waiting on a refund. The gentleman I talk with this morning was very polite and reassured me that I would get reimbursed.

Thumbnail of user shelbie5
Ohio
1 review
1 helpful vote
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December 27th, 2023

My $1 trial goes another two weeks but I found another home I wanted so I called to cancel my membership because we found a home through a family friend and no longer wanted this service. The person on the phone tried multiple times to avoid answering my question if my service was actually canceled as I kept requesting. He kept saying "You can continue using this until Jan 14 at no extra charge. Finally, I got a little frustrated and forced him to answer my question "Is my service canceled and will I get charged after the 14th? Finally, after asking that same question four or five times he said "Oh, no I can cancel that now but you'll miss out on all these great listings" When I confirmed I wanted to cancel now, he got very agitated with me. I got an email confirmation saying my membership was canceled but would NOT recommend them to anyone because of how manipulative and deceiving this conversation felt.

Tip for consumers:
Do not use this site.

Products used:
I used the RealtyStore.com listing search for about two weeks. That wasn't really an issue but trying to cancel felt like a massive chore and the customer service agent felt very manipulative and tried to essentially trick me into keeping my membership by repeatedly avoiding answering my questions and repeatedly telling me "The services will be free until the 14th" instead of canceling like I wanted so that I would get off the phone and just get a charge because he didn't want to actually cancel anything.

Service
Value
Quality
Thumbnail of user ivonb4
California
1 review
9 helpful votes
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June 25th, 2020

Looking to get a bigger house for my family here in San Diego. Came across this website and decided to try it out. Lots of good listings and it's easy to navigate. Very helpful in my search so far. Ivón Belov

Thumbnail of user kayp164
Maryland
1 review
7 helpful votes
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September 3rd, 2021

For weeks I tried to get into this site. I called for instructions, called to complain, then called to cancel. At that point they dropped the price from $49.95 to $9.95 a month, went thru the steps to sign in with me & assured me I would not have anymore problems. I was never able to sign in & they refused to refund any of the money I paid them. In my opinion, this business should be run out of town! Run, don't walk, away from this site! I DO NOT recommend realtystore.com!

Thumbnail of user margaretk1229
Texas
1 review
3 helpful votes
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September 21st, 2023

I joined RealtyStore on September. 9,2023 and canceled (or so I thought) 3 hours later when I had a warning about suspicious activity on my credit card. Yesterday they billed me on the same card - which my credit card went ahead and canceled and is issuing a new card! These are thieves! I'm telling you do not do business with these crooks - you will regret it! PS - they got the 1 star - because I felt charitable!

Thumbnail of user leorak2
California
1 review
13 helpful votes
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June 27th, 2020

Super convenient, easy to use, and an overall great platform to search open listings and real estate. As a second time home buyer, I found it really easy to use and discovered that there were some listings that were not available on other sites. It definitely gave me the advantage having more listings then some of other real estate listing sites. Highly recommend!

Thumbnail of user cathiab1
Texas
1 review
7 helpful votes
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March 15th, 2022

Realtystore.com has been using one of my real estate listings that sold in 2013 to con people into paying for a list of homes that aren't actually available. I get emails and calls on the property all the time and since there's nothing available in Colorado anywhere near that price range anymore, it's a waste of my time. I really don't appreciate them using my listing to rip people off.

Thumbnail of user alexp621
California
2 reviews
21 helpful votes
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June 25th, 2020

With the current housing market situation I just wanted to gage the market and see what my options are. Came across this website and found it to be a great resource. I'm not ready to make a move right now but definitely have a better understanding of where I stand and where I need to be.

Thumbnail of user amyh2464
Texas
1 review
3 helpful votes
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October 9th, 2023
Verified purchase

I signed up in September of 2022 and cancelled shortly after because I never used it. I just got a notification From my credit card company that I have a late payment on my card. I haven't used that card and didn't know what could be charged to it. I called realty store and explained to them I cancelled this a year ago and it Shouldn't be charging me. I was offered a discount and a gift card which I declined and asked for a full refund in which she stated she cancelled my account but they don't offer refunds because the policy says so. Such a scam I haven't logged in or used this in over a year and cancelled it over a year ago to top it off and they somehow checked for recurring payment to charge me every year anyways. I hope they get a class action lawsuit against them for fraud! They also said it was monthly charge not I'll charge you randomly in a year from now.

Thumbnail of user robr6
Washington
1 review
32 helpful votes
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March 15th, 2011

There are a bunch of these sites out there. Many are lowsy. There are only a few that are good quality at all, foreclosure radar and realtystore are the two I tried and liked best. Realtystore does cost about $40 per month, but when you sign up, it costs $1 (plus i got a $25 restaurant coupon), and then I was not surprised to get billed each month. They tell you that when you register... some people are not reading the terms that are right next to the register button. Anyway, the site has lots of detail on every property. Better than most.

Thumbnail of user ronm65
South Dakota
2 reviews
37 helpful votes
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October 3rd, 2015

I was interested at first and was hooked on the 99 cent offer. I checked it out one evening and wasn't impressed so I cancelled that same night. Never checked out my credit card for anything abnormal. Periodicity noticed a $49.60 charge butt thought it must be for something else. That was shame on me. This went on for about a year. Yeah you can laugh but it happens from time to time. I couldn't get anywhere with them but thank God the credit card company has some power and knows how to handle these type of people. I guess common sense and watch your back.

Thumbnail of user johnd689
Georgia
2 reviews
27 helpful votes
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December 26th, 2016

I was looking for farm property and found an add for a foreclosed bank-owned farm for $48,000 on their website. It stated "click here for Pictures and Details." After clicking I was told to pay $1.00, which I did. What I found was no pics, and no description, but it showed it was sold a year earlier for $108,000. A waste of my time. While signing up I was asked on about 10 screens to subscribe to various credit monitoring sites, etc. View their terms so you'll see it's a recurring subscription. I immediately canceled my subscription. Why would I want to pay anything to see a property that sold a year ago, with no pics or description. I later found it on a Google Search not needing any of the information they provided. SCAM website that just uses other sites data and doesn't keep it up to date.

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Thumbnail of user gloriap94
Gloria P.
Typically does not respond to reviews

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