• RealtyStore

RealtyStore

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Overview

RealtyStore has a rating of 1.6 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RealtyStore most frequently mention credit card, free trial, and zip codes problems. RealtyStore ranks 1283rd among Real Estate sites.

  • Service
    31
  • Value
    30
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
2
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How would you rate RealtyStore?
Top Positive Review

“They are actually okay...”

Steven D.
8/10/18

I too had the same $46.90 charges on my account. I called RealtyStore *******783 and they immediately helped me. APPARENTLY, all of us are not actually cancelling our trial sign-ups. Realtstore issued me a full refund.

Top Critical Review

“Rude and un organized!”

tony p.
8/14/24

Waited a half hour gor viewing of property.Another couple showed up and went to the duplexes door.We had got tired of standing on the front lawn waiting.So we went and sat in our car and called to see what was going on.Finaly a lady showed up,l got out of my car and met the woman on the side walk.She didn't address herself or ask anybody their names.Told me to wait outside while she showed the home to the other couple.l waited another half hour standing on the lawn of the home.l called the office and they were rude and asked if l was still thete waiting?l laughed and hung up!

Reviews (122)

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credit card (22)
Thumbnail of user sj627
Maryland
1 review
4 helpful votes
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September 14th, 2021

I signed up with this company because I was interested in purchasing a rental property. However, the properties listed were never available, neither were the contact individuals or the phone numbers they listed. Nothing more than a bunch of $#*!ING SCAMMERS! DON'T WASTE YOUR TIME. I've called multiple times to cancel. ALL PHONE CALLS GO DIRECTLY TO A BUSY LINE AND THEN IT AUTOMATICALLY HANGS UP. NOW I HAVE TO GO THROUGH MY BACK TO GET RID OF THESE SCAMMERS. THEY WONT ALLOW YOU TO CANCEL ONLINE>>>>NEVER AGAIN!

Tip for consumers:
DON'T !!! WHAT MORE CAN I SAY

Products used:
..

Service
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Quality
Thumbnail of user samk23
California
2 reviews
23 helpful votes
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February 27th, 2013

This is fraudulent. They charge 50 $ every month without your knowledge. They don't send any bill /email about the charges.
They have to be sued in court. So that no body ever dare to do this same.

Thumbnail of user ericg1654
Washington
1 review
1 helpful vote
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August 5th, 2023

I was able to receive 20 leads within the 14days trial and right now already forwarded 2 of them to my lenders. Hoping to close the deal next week. This site is not free for the public. YOU SHOULD SUBSCRIBE AT YOUR OWN RISK. I was hesitant too at first but since it the price per month is just low, i thought i should give it a try and it did NOT fail me.

Service
Value
Quality
Thumbnail of user mikew171
Pennsylvania
1 review
13 helpful votes
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May 26th, 2016

RealtyStore has been charging a credit card that I dont even possess. They used my name and email, but charged an account that sits dormant that I dont even have the credit card for and they have been charging it for months. These scum Bags should be sued and I am filing with the BBB and writing my states General Attorney's office.

Thumbnail of user robh808
Wisconsin
1 review
8 helpful votes
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March 17th, 2023

The company is falsely listing properties. They listed a new home that is under construction as foreclosed. This is slander, along with a scam to lure people to pay for their membership

Tip for consumers:
Do not pay thof this scam

Thumbnail of user cornellm23
Virginia
1 review
0 helpful votes
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November 13th, 2021

There was a promotional program offer by this vendor that I thought I would try. First month free then $24.95 a month afterward for each zip code you requested leads to be offered to you. I thought well it was worth a shot. I entered my info and started loading my info into their website. Then the next thing I know I get a thank for signing up for some other service. Grant you it's only $0.99 a week but it was to purchase homes. I am a realtor looking for leads for people wanting to purchase, I am not in the market to buy homes. I called the service center and was told my subscription had been cancelled but there would be no refund on the $0.99 already charged on my C. I tried to explain to the CSR that I didn't even sign up for this service, that it just attached itself to me when I would looking at something else. You really have to be extremely on these websites. This isn't the first time something like this has happened to me. These websites a designed to add services to your account. At this rate this vendor doesn't have do anything for a client to make money. If 1000 customer entered on their website and this happened to them they will gain $990.00 for absolutely nothing. Their name should be changed to Crooks Store.

Products used:
NONE

Service
Value
Quality
Thumbnail of user teraa2
Ohio
1 review
9 helpful votes
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August 28th, 2017

Stealing money from the card. Six month after I signed up for $1 trial they stole $50 from my card. Do not give them your card info it's freaking scammers!

Thumbnail of user rickm275
New Jersey
1 review
7 helpful votes
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July 10th, 2018

I never signed up for this service but somehow they got my information and charged me $49.60 every month until I realized it was happening and got a new credit card. Its a scam

Thumbnail of user alexb734
California
1 review
9 helpful votes
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June 22nd, 2020

We found our new place and could not be happier. Very easy to use and search. Much better than all other search sites. Highly recommend to first time buyers.

Thumbnail of user jenniferm4901
Michigan
1 review
4 helpful votes
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December 8th, 2022

Realty store offered a 14 day trial. I called to cancel my subsrciption. 2 days later I am being charged $199 for my subscription. Called to see why and get a refund because I cancelled two days prior. NO REFUND AVAILABLE. Leads are not qualified in any form. CAUTION TO OTHER REALTORS! I would not even give one star.

Tip for consumers:
I just wouldn't chance using this service. Opacity provided me with some Quality leads, and they do not charge you till you make a sale.

Products used:
The lead generation service per zip code

Service
Value
Quality
Thumbnail of user garyk206
Florida
1 review
9 helpful votes
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September 21st, 2018

I signed up only yesterday and discovered that this online company lies in its original explanation of service. There is no direct connection with owners of homes who offer owner-financing and the buyer. I tried to contact the owner for only 24 hours and always got an email or call from an agent. Why would I want an agent to get involved when I want to do business DIRECTLY with the owner? The agent is another mouth to feed and at this point I am doing this to SAVE MONEY! NOT TO SPEND MORE! I called the company and got an reply which never answered my question: Why would I want to go through realtystore.com when you will not provide with the opportunity to contact the OWNER... DIRECTLY? The answer was scripted but again, DID NOT ADDRESS MY QUESTION. No wonder the BBB has them on their terrible list! Beware... stay away from this company. They will soon be out of business... because they are SCAMMERS who are being paid by RE Agents PLUS the Public!

Thumbnail of user sandras2957
California
1 review
3 helpful votes
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July 20th, 2022

I HAVE BEEN CHARGED $49.60 EVERY MONTH SINCE 2018. I HAVE CALLED MANY TIMES AND ONLY ONCE REACHED A REAL PERSON. I ASKED THAT THE CHARGES BE STOPPED TO NO AVAIL. I HAVE NOW FILED A FRAUD COMPLAINT WITH CAPITAL ONE. THIS NEEDS TO END NOW! I NOTICED YOU HAVE A VERY UNSATISFACTORY RATING AND I AM NOT SURPRISED.

Tip for consumers:
stop

Products used:
none

Service
Value
Quality
Thumbnail of user brokerbrogni
Illinois
1 review
5 helpful votes
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March 30th, 2023
Verified purchase

I received around 50 leads from RealtyStore.com in the short time I was with them (around a weeks time). Unfortunately, not a single one responded to my emails or texts or phone calls, and a majority of them weren't even contactable. I emailed customer service regarding a question I had about a buyer/seller designation (Buying or Selling: agent_opcity_ss) and they directed me to call customer service. When I called customer service they had no answer and told me they would send it to another department and someone would call me back that same day. NOT! So I tried again, NOPE.
I called today to cancel my subscription/membership and GUESS WHAT?! They have to "send it to another department who, "rest assured" could handle it for me" WTAF? What good is a customer service department that 1) doesn't know basic answers for customer questions 2) can only "send" the question/inquiry somewhere else to be answered?!?! Don't waste your time with this one. 10 zip codes, 0 useful leads, -100 customer service rating.

But at least (at this point!) I'm not out any money. Requested my cancellation within my free trail.

Service
Value
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Thumbnail of user darrenp99
Florida
1 review
8 helpful votes
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November 26th, 2020

I fell to being a sucker on this one. I fell for a service that sold itself as a service for $24.95, then they tell you to choose to 10 zip codes for your profile as if it's included. Foolish me ends up getting a bill for one month $249. And got my self a list of referrals from people window shopping for homes that wont be qualifying for a home anytime soon. In summary they referrals sum up as follows:
1. Most never answered their phones or emails, about two thirds of then fell into this category.
2. EVERYONE I did make contact with had subprime credit scores. I did NOT speak to a single prospect with a credit score of 600. With that you will NOT get anyone capable of getting financing so forget a home purchase. At best you may be able to negotiate a rental with some hard work getting a landlord to accept a candidate with a 400 credit score.
3. So if you can find someone actually ready to come up with a deposit for a CHEAP rental, you can score yourself a nice fat commission of a few hundred. Most have little chance. I had a women tell me she wants to buy a place for $30k in Palm Beach County Florida. Then sends me listings she saw for places listed at $200,000 plus.

Good luck to all!

Thumbnail of user rencea
Michigan
1 review
4 helpful votes
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August 22nd, 2020

This website charged me twice for the FREE trial and what's worse? The listings are NOT UPDATED AT ALL! When you try to cancel your free trial, it wont let you cancel it from the website, you have to call somebody during business hours! DON'T FALL FOR THIS SCAM!

Thumbnail of user maxk89
California
1 review
2 helpful votes
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June 25th, 2020

Looking to buy an investment property. Good place to check out what's out on the market and compare. Lots of properties to choose from. Easy to navigate

Thumbnail of user michaelb4480
Texas
2 reviews
2 helpful votes
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June 23rd, 2020

I called to correct information on my page. The support was awesome and very enjoyable to talk about the pages issues. Thanks Keep up the Great Support.

Thumbnail of user michaelr149
New York
1 review
21 helpful votes
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September 3rd, 2015

I gave them my credit card # months ago for a $. 99 fee, and I just realized they've been billing my card $49.60 a month, as a so-called membership fee!

Thumbnail of user judyh917
Ohio
1 review
4 helpful votes
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October 26th, 2020

Can't use it. All it ever does is ask you to register to use it
Charge you again and never gives you anything. I tried to use the app but never got anything!

Thumbnail of user walko
Maine
1 review
2 helpful votes
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July 18th, 2020

The service was great! Canceled my membership in less than 2 minutes over the phone. Very fast and effective. The guy on the phone jeffery was very friendly.

Thumbnail of user emilym1345
North Carolina
2 reviews
8 helpful votes
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September 29th, 2021

Charged 1.00,8 different times in a month and 2 49.60 charges. Hard to cancel subscription and wish I never tried this site.

Service
Value
Quality
Thumbnail of user michaelt618
Illinois
2 reviews
15 helpful votes
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February 6th, 2019

As a Realtor, I look for ways to find new leads. Realty Store called me and offered 1 month of free leads in 10 zip codes. Of course I accepted and waited for the leads, in the high end zip codes I picked, to come in. I received a lot of leads, however, not one in the zip codes I picked. Here's where it gets really bad, every lead I spoke with found a least one property they wanted to see for 10k or less. Most did not have 10k or even the ability to get financed for 10k if that's even possible on property. When I actually looked for the property they called about, it did not exist. I don't think I've ever canceled anything that was completely free but these leads were not only a waste of time but annoying! This is a company that makes their money by charging a small fee to people looking for foreclosures and a high fee to agents looking for leads. They give agents 1 month free with a credit card in hopes that you'll forget to cancel (which many do!) or new agents who don't know any better. If you want to check out the free 1 month of leads use a credit card that has a low limit that's almost at that limit and cancel it afterwards. This way you'll only lose a small amount if anything. Trust me, with the amount of bad publicity and reviews they won't ever call you again

Thumbnail of user johnnyg37
California
2 reviews
22 helpful votes
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May 24th, 2017

I am a part time investor and I use the site regularly for information on homes to
Purchase, I signed up and got a 7 day trial for a dollar, the site clearly explained that after my trial period it would be $49.60 per month for access to the information I was looking for. I have dealt with other sites that hide that in the small print after giving you a free trial but I like the way these guys do it, they charge a dollar so you know that something is being charged it clearly stated how to cancel. But I loved the information I was getting so I did not cancel, I did have some things that I did not understand so I called their customer service team who walked me right through it on a Sunday, it was awesome and they had Customer service reps here in America that I could actually understand. Grade A customer service, Grade A information, I could not be happier, I have bought 3 houses that I have found on this site and turned a profit on all of them, Highly recommend them, Thank you Realtystore.com!

Tip for consumers:
Take advantage of the trial period they give you, if you don't like it their excellent customer service team will help you cancel the service with no hassle.

Service
Value
Quality
Thumbnail of user elisag30
New York
1 review
5 helpful votes
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June 19th, 2020

I spoke to a very good customer representative and explained to me in detail how the credit back was refunded. Thank you!

Thumbnail of user kellyc625
Florida
1 review
5 helpful votes
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June 22nd, 2020

Super easy to use! Tons of listings and site is really user friendly. I'd definitely recommend it to family & friends!

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Thumbnail of user gloriap94
Gloria P.
Typically does not respond to reviews

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