Rebound Medical

When I recieved this machine I thought what a hassle, and i was right. You needed two people to assemble the thing to put each leg in... then, after the rep for the company picked it up, they gave me a bill for $5000.00, oh my lord I said to the woman, she took the bill, and said "don't worry about it" and said "i'll take care of this... Four months later, i'm getting phone calls mind you from third party billing wanting Five Grand! I think that you have misrepresented your selves from the get go... Not telling patients from the get go, how much they are being charged for an "Ice Boot".

This is a medical device company. My wife is having foot surgery and the doctor gave my wife's contact info to them to sell us equipment for her post operative treatment. They called and left a message every day and said that the doctor "prescribed" the equipment. When my wife finally connected with them, they admitted that the doctor did not prescribe the equipment. They also told us that insurance would not cover the equipment. By the way, it was a device that alleges to reduce the swelling. When my wife declined to purchase, they offered a free 30 day trial. They were obnoxiously persistent. The doctor is going to hear about this as as well since he violated HIPAA confidentiality rules by sharing my wife's condition without her permission.