Im needing a cellphone and was going to get one from recelluartoo but after reading the reviews i have changed my mind and im sorry cause i found a really pretty phone but im scared to get it now. Im truly sorry, will have to buy from a dependable place. Thanks.
Date of experience: September 23, 2012
I recently purchased a phone from this company, when the phone arrived I attempted to connect it and found that the ESN's were not clear when this company clearly stated that they were. I called them and they stated that they were having issues with Sprint and Verizon and that I should send the phone back and I would be refunded. Obviously they falsely advertise that all ESN's are clear! Also, they put up a fight refunding my money and took over 2 weeks contacting me! I will never again purchase another item from them and urge all future buyers that are Sprint and Verizon users to do the same!
Date of experience: July 20, 2010
I had a great experience with them, and I'm wondering if that is because I got an AT&T phone. All I had to do once I got the phone (which was in great condition, better than described if anything) was go to the ATT store, get a new SIM card, and the phone was up and running. Shipping was fast and overall it was a great experience and I got the phone (which replaced one my son lost) at a great price.
Date of experience: June 9, 2011
In an effort to save a few dollars I purchased an HTC Droid Eris Android 3G Smartphone from ReCellular on September 15,2013 through ebay at what I felt was a good price, $43.95 with free shipping. I would have happily paid the conventional shipping fee had I realized the item would otherwise take 5 days to reach me. I finally received my phone on the 20th only to discover the phone was shipped without a battery. I work as a livery driver and I needed this type of phone to interact with my GPS unit so had been making due without it for several days. At six o'clock on Friday night I drove 20 miles to Battery Plus and purchased a battery for the phone I'd just purchased for $39.99. Once I got the phone working I learned that this dealer also failed to supply an SD card which is necessary to make many of the phone's features function so I also had to purchase that as well.Of course I complained to the dealer through ebay's resolution center. I sent a copy of the battery receipt and asked that they pay it as their shipping error caused the problem. Someone from ReCellular named Jackie responded saying that they would be happy to send me the battery but would not pay a 3rd party retailer. As ReCellular's shipping error cost me time, additional money and gasoline I don't think that my request to simply pay for the battery is unreasonable.
Date of experience: November 24, 2013
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