Redact.dev

I purchased Redact expecting it to solve a specific issue, but unfortunately, it did not meet my needs. After realizing this, I requested a refund, as the software was not fit for the purpose I bought it for. Instead of offering a refund, the seller revoked my access to the software entirely, leaving me with nothing.

Despite multiple attempts to resolve the situation amicably, the seller refused to provide a refund and was uncooperative. This kind of behavior is extremely disappointing and reflects poorly on their business ethics. It's clear that they prioritize profits over customer satisfaction and fairness.

I strongly advise anyone considering purchasing Redact to be cautious, especially since they have no interest in supporting customers after the sale. The lack of a refund policy and the subsequent revocation of my access to the product without any resolution is unacceptable.

Avoid this company if you value your time, money, and peace of mind.

Extremely money-hungry! Can't pay monthly or for life in the desktop version, but in the mobile version? Pay €37.99 per month in the mobile version, although you pay €7.99 per month in the annual plan of the desktop version? Recognize the error