Great costumer service! They solved my problem right away (at 11:04 pm!)... fast, efficient and kind! Thanks Katesha, thanks redbubble ;)
Awesome! He was so helpful and his wording was indeed professional, defiantly a great employee making me a very happy customer!
Bought 3 tee shirts. Satisfied with quality and very happy with multiple purchase discount. But most impressed with incredible customer service
Great customer service. Always there to help with orders. A great place to shop.So many things you can buy from them.
I have ordered from redbubble for several years and I am always pleased with the product, service and speed of delivery.
Looks like a 5 dollar shirt- beyond dispoointed. They didnt even offer to send one with a better print work
I had ordered a Donnie Darko premium t-shirt and it was shipped a bit late but man. I mean. IT WAS TOTALLY AWESOME! Great quality! I definitely recommend it!
This was my first Redbubble experience. I was apprehensive as most of us are, because t-shirt sites like this can be wishy-washy. I extensively researched various websites, before finalizing my decision.
As I perused their extensive selections, it was fairly easily to tell which items were lower quality. I picked four shirts that fit what I was looking for. I chose to select two different styles. Two were to be printed on their classic t-shirt choice at about $23 a shirt. The other two on their premium t-shirt style at about $33 a shirt.
The two different styles shipped at different times which was not an issue. They did arrive well before the promissory date.
I was happy, but not totally thrilled with the Dr. Stone (classic) and Hisoka (premium) graphics. They look nice and much like what was promised, but the vinyl was slightly heavier (not a exceedingly so).
I was extremely happy with the Black Clover (classic) and the Pain (premium) graphics. They both came out really great and very natural.
Although many complaints about odor have been written, the shirts came with warnings on the website and in the package about odor from the pre-shrink treatment, and my shirts smelled straight from the store fresh. I did appreciate the warnings. It looks like the company is doing its best in that area.
I do believe Redbubble is worth it. Take your time to look through the designs you want. Multiple artists tackle the same design, but some do it much better than others, which could make this a hit or miss. Shirt sizes fit well, and have not shrunk after the wash. Expect large surface prints to be a little heavier, that way you won't be disappointed. For the price, timeliness, and quality I will definitely purchase from Redbubble again. I hope this helps!
Despite my filling in the form proving that I am the owner of an image that they stole for one of their products, I do not get any respons.
Arrived on time and as advertised.
Cold water and wash for care of the transfers on the shirts was a surprise, but we can deal.
Great products if I had a problem it was easy to contact support and they responded we very quickly with a solution to my problem.
I have to agree with most of the sentiments on here. I placed an order for 3 stickers for my nephew. The designs are unique and I figured he would like the gift.
The website has "a shipping time estimate". Well, this is also based on a 24-48 hour processing window and a customer is advised to contact Redbubble if the package has not shipped in 48 hours. After 5 days, no email contact from Redbubble and the fact that they had processed my payment, I used their chat feature to talk with one of the reps. She told me they were having some technical issues and my order was caught in a "queue" and there was no timeline for a fix. When I inquired about why I had already been charged, she told me it wasn't a real charge. But when pressed, she then changed her mind and told me the payment HAD gone through but yet my order would not process for an indefinite period. Essentially, Redbubble had taken my money and could not tell me when my items would ship.
The rep then said I could reorder today as apparently the issue had been resolved and they could process orders. I asked her why I would give Redbubble more money for items I might never receive. No response. I then asked why Redbubble never bothered to contact me in the first place about either the technical issue or an order verification. Again, no response. I then asked for an immediate refund and she told me "I will attach a note to your order to cancel it when it processes." I followed-up by asking how that would work since she had no idea when the queue would be processed. Surprise, surprise... no response.
This is all over 3 freaking stickers. How does this pass for customer service? This is a joke. If you choose to order from this site, caveat emptor.
Just as a final note, I have seen on this site several customers that have experienced the same "technical" issue and the reports go back a month. This means Redbubble is not experiencing a technical issue but rather screwing up orders and blaming their tech team. Another blotch on their already patchy face.
Overall I'm satisfied one of my orders was delayed but the customer service help was helpful and answered my questions
Awesome service! Awesome product! Totally exceeded my expectations! I love my new Fallout phone case! Will be shopping here again!
Elijah did fine and the replies were prompt, and i am now just waiting to hear from the appropriate dept
I am on their email list, and it said, All stickers 50% off, and so I proceeded to spend over a couple of hours carefully choosing some stickers that I was going to use on a project. All thru the process, a pop up window would come up and say, Buy 3 more, and your order will be 50% off and I was excited that I was geting rewarded for buying more stickers! I got to the checkout, and no 50% off code was provided, and my order came out to over $979 for some stickers. So I thought, No big deal, write customer service, and theyll handle it. Kayla, from customer service, writes me back, and says, sorry, but the 50% off is for small stickers only, but Ill be happy to discount your order 20%, would you like to proceed with this order? I told her about my experience and the misleading advertising, and she didnt see it my way, so I cancelled the order. My way of thinking is wouldnt you rather have $480 dollars and a happy customer, than no money, and a cancelled order, and a customer writing you a bad review? Apparently those stickers are pretty sacred to them. Id think the margins on stickers are pretty high and why not make the sale, especially after I had ordered some from them 2 times before placing this order? What happened to the words customer service? They lost a customer today, and over what? Some stinkin stickers! How crazy is that!?
You gave me an order number, but not a tracking number. The shipment is late and I don't know why, nor where it is!
The order # *******
Fantastic and unique designs on quality shirts. Always well packed and dispatched quickly. Brilliant.
Selection is outstanding. Customer service is superb! Fast shipping. Quality product. Buy with ease!
Very slow time process and shipping.
Very bad customer service. They do not help you and just repeat over and over the same thing.
I won't buy again.
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
Hi Abdulrahman,
Thanks for your feedback. One of our customer experience team members will follow up with you on this order issue via email. Please check your inbox when available!
Warm regards,
Redbubble