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RedeemVacations

Overview

RedeemVacations has a rating of 4.5 stars from 717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedeemVacations most frequently mention great experience, customer service and travel agent. RedeemVacations ranks 8th among Vacation sites.

service
133
value
119
shipping
9
returns
16
quality
115
This company responds to reviews on average within 7 days

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14,216 reviews
How would you rate RedeemVacations?
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Oklahoma
1 review
0 helpful votes
Follow Raymond L.
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I was very happy with the gift and offer until after...
September 14, 2021
Updated review

I was very happy with the gift and offer until after I paid for the activation and then tried to book a reservation for a trip that I am taking at the end of the month, but could not book the room reservation because it states I have to wait 30 days before I can use the gift. VERY DISAPPOINTED!

Then it says I have up to 18 months to use the gift. It would be different if it was for a trip in the states and I could use it within 18 months. But how often does someone get to go to Ireland and who goes to Ireland every 18 months?

Again VERY VERY VERY DISAPPOINTED!... and feel like I just wasted my $99 dollars to activate a trip that I can't use.

Date of experience: August 15, 2021

It was a gift from a friend
August 14, 2021
Previous review

It was a gift from a friend.

Date of experience: August 14, 2021
Australia
1 review
0 helpful votes
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April 18, 2021

The activation was misleading and did not explain things properly. Leaving me having to try to fix my voucher and the booking. It's frustrating and not productive at all.

Date of experience: March 19, 2021
Texas
1 review
0 helpful votes
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IM PISSED!
May 19, 2021

The reservation scheduled for my name and card was booked in error and unauthorized! I reached out a few hours after I noticed the charge on my card! I want my money back!

Date of experience: May 19, 2021
Louisiana
1 review
0 helpful votes
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April 6, 2021
Updated review

My experience was great. Everything I needed to know or wanted to know, it was answered. I very excited about my vacation and can't wait to go. Thanks so much!

Date of experience: April 6, 2021

Wonderful!
April 5, 2021
Previous review

Wonderful!

Date of experience: April 5, 2021
Nevada
1 review
0 helpful votes
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It was rocky at first the airport experience was the worst than got to hotel wrong hotel, got to right hotel it was issues there got that together n we have been enjoying are self after all

Date of experience: June 17, 2021
Wisconsin
1 review
0 helpful votes
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So far pretty easy I hope that when I go to book the hotel it will be this easy as well and hope that it is going to be a hotel with which i would want to stay.

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
Follow Cassandra R.
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The ease of using the website to redeem trips was wonderful and fast. I also liked how it gave you the breakdown of how much time you had to redeem and how to use the site for future planning.

Date of experience: April 17, 2021
Pennsylvania
1 review
0 helpful votes
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The quality of the hotel options we're poor
June 3, 2021

The quality of the hotel options we're poor. And the rates were pretty high to upgrade the room. The names of the hotels seem like they are just on random streets in Mexico

Date of experience: May 4, 2021
Philippines
1 review
0 helpful votes
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Very easy and opens a lot of nice destinations
June 12, 2021
Updated review

Very easy and opens a lot of nice destinations. I hope that there will be more destinations in the future such as Cebu, Mactan and other tourist destinations un Visayas

Date of experience: June 12, 2021

Very easy and opens a lot of nice destinations
June 9, 2021
Previous review

Very easy and opens a lot of nice destinations.

Date of experience: June 9, 2021
Georgia
1 review
0 helpful votes
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Options
April 4, 2021

It should be clear of the value of the voucher. We should also be able to chose different rooms without having to pay an upgrade charge. More hotel options should be provided as well.

Date of experience: March 5, 2021
Minnesota
1 review
0 helpful votes
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April 4, 2021

Won our trip at Springers and can't wait to enjoy our trip to Nashville! See the sites and enjoy some incredible dishes at the various restaurants there! Thanks again for all

Date of experience: April 4, 2021
Louisiana
1 review
0 helpful votes
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Tahoe
October 20, 2023

What are the hotel options in Tahoe for this offer?
I want to decide whether to accept this offer based on hotel

Date of experience: September 20, 2023
Maryland
1 review
0 helpful votes
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I was picked as a winner
May 18, 2021
Updated review

I was picked as a winner. This is my first time ever using RedeemVacation. However I'm sure I'm going to have amazing time when I am ready to travel out.

Date of experience: May 18, 2021

I was picked as the 1st winner
May 17, 2021
Previous review

I was picked as the 1st winner.

Date of experience: May 17, 2021
New York
1 review
0 helpful votes
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April 4, 2021
Updated review

Redeem Vacations is legitimate, their offers are real. I booked my last trip to New Orleans 2019 through Redeem Vacation, and I really enjoyed my hotel accommodation.

Date of experience: April 4, 2021

Because I know Redeem Vacation is legit
April 3, 2021
Previous review

Because I know Redeem Vacation is legit.

Date of experience: April 3, 2021
Alabama
1 review
0 helpful votes
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I won a trip and I a so excited!
April 13, 2021
Updated review

I won a trip and I a so excited! I love Orlando and I'm going to use this vacation for some much needed R&R. I haven't booked my stay yet but I'm scheduling dates ASAp

Date of experience: April 13, 2021

I won a trip!
April 12, 2021
Previous review

I won a trip!

Date of experience: April 12, 2021
Mexico
1 review
0 helpful votes
Follow Bc H.
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This place {redeem vacation} is a scam. It appears that Redeem Vacation is like the middleman's middleman { flunkies}. They work with a "supplier" that works with another company that's connectd to the hotel. There is no real discount and the hotel selections are below mediocre. I was referrred to them by a trusted friend and it was the worst advice ever. I booked a hotel thru RV and after the payment went thru, I wasn't able to get a hold of the hotel. I tried for 3 weeks and the week of my trip and Aloft Cancun hotel never answered the phone. The phone would ring, I would selected the options that first me and the phone would have a busy tone and disconnect. I decided not to take my family travelling for spring break to a hotel with a lack of phone presence. I can't trust a place that I can't communicate with. I reached out to RV several times but no help. RV and it's robotic response system was a copy and paste communication line. Real low class if u ask me. Several time RV ask why do I want to contact the hotel I paid for and staying in. Huh? What type of Customer service is that? Anyone could be on the other end responding while running errands. All they kept doing was repeating the same stuff. At the end, I lost $400 with them because they would not refund my money no matter what. Save yours some time, money and piece of mind. Book your own vacation package. I decided to contact the Marriott in Cancun and had the best time in my lift. Even though I paid more money for my stay and lost Money, my family was safe and happy. Priceless

Date of experience: March 24, 2022
California
1 review
3 helpful votes
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I don't feel like we should have to pay the taxes and resort fee when it's supposed to be a free trip. Doesn't make sense.

Date of experience: June 3, 2021
Texas
1 review
0 helpful votes
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It is easy to redeem online, But using this redemption gift for the first time and we are excited to have a trip in next 18 months.

Date of experience: May 5, 2021
Alabama
1 review
0 helpful votes
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April 20, 2021

Very misleading I think you should let people see their options before they pay their was no weekends and only one hotel as the option

Date of experience: March 21, 2021
Illinois
1 review
0 helpful votes
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The process has been simple thus far; however, I haven't booked my vacation yet do I have to see how that works.

Date of experience: May 11, 2021