• Reliablesite

Reliablesite

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Overview

Reliablesite has a rating of 4.0 stars from 128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reliablesite most frequently mention dedicated server, and customer support. Reliablesite ranks 3rd among Server sites.

Positive reviews (last 12 months): 33.3%
Positive
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Neutral
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Negative
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How would you rate Reliablesite?
Top Positive Review

“Very good VPS provider so far”

Asanka S.
1/13/24

Dear Reliablesite, Thank you for providing an amazing service. The dedicated server has so far been a pleasure to use. No crashes, I got more than what I paid for. All the specs are correct and as described from the item description. One constructive feedback would be to speed up the setup timing and to be faster in responding to client emails. Furthermore I believe some clients would like to try your service for a week for free before committing to a larger payment plan. Thanks for your hard work and smooth services!

Top Critical Review

“Not professional.”

Francis y.
12/17/23

Bought a server from them. After I transferred all my data from my previous server, they told me I cannot use it because the found my account suspicious or something. Total BS and unprofessional. If you find my account suspicious then don't provide me the server! Why waste my time?

Reviews (128)

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Thumbnail of user mattc1503
Matt C.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

In general, it's very good. I think one of the dedicated servers we have has some sort of issue, and we've needed to contact customer support to reboot it a few times. The support has been fantastic, and has responded very quickly with a working solution. We also really appreciate that we're able to use the SuperMicro IPMI viewer to troubleshoot our own issues and resinstall the OS when necessary.

We're only slightly disappointed that we have these issues in the first place, but they're infrequent enough that it hasn't caused a serious issue for us.

Every request has been fulfilled, such as a local LAN connection between our servers. The performance for the price has been great. We'll definitely continue using ReliableSite as long as things keep running smoothly.

Thumbnail of user ericm1156
Florida
1 review
1 helpful vote
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March 18th, 2021

Servers were good, but don't use them if you use them for gaming. If you're a server owner you can relate to this, servers get ddosed often. My server got ddosed two times, and not even at impressive attacks, but the server host decided to null route us twice, and then cancel us immediately after. This was on a $100/month dedicated as well.If you are using this for gaming, please just use ovh or something else. The only reason I used this was because of the good locations.

Tip for consumers:
they have good servers, but they're not reliable and might terminate you on their own notice.

Products used:
dedicated servers

Service
Value
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Quality
Thumbnail of user rsu
GB
1 review
0 helpful votes
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December 5th, 2019

Their support is the worst I have ever encountered.
Upon confronting them about how bad it is, they choose to block me via support interface, discord and skype.
Now my server will be cancelled with live clients. Worst of the worst. Even Alpharacks get some credit when you realize how bad this company is

Thumbnail of user amrh14
AE
1 review
0 helpful votes
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May 20th, 2020

I buy dedicated server from them today and the payment done as per invoice generated in my account. Then I receive e-mail from them that my order suspended until I send them my credit card copy with all details. As per central bank instructions to not share my credit card details with any one. I am trying to contact them they reply I have to send my credit card details. As per my knowledge my credit card details has saved in my account in hidden and secure payment connections. Is it allow any company to ask your to send copy from your credit card with security bin?. Please take care.

Thumbnail of user ernestm93
Illinois
1 review
1 helpful vote
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November 15th, 2019

The 10 min setup took 2 days. First the OS install was stuck, then the control panel wasn't installed and when we finally pulled the plug it still wasn't properly licensed. On top of it, they blocked our hosted desktop admin IP and refused to whitelist. I strongly do not recommend this company.

Thumbnail of user juddd2
Florida
2 reviews
13 helpful votes
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March 24th, 2022
Verified purchase

We had our dedicated server down for more than 3 days and were forced to move to another service because they could not get back online. Need I say more.

Tip for consumers:
Be warned, there is no refund policy and there servers will go down for days not hours.

Products used:
Dedicated Server

Service
Value
Shipping
Returns
Quality
Thumbnail of user billm1550
New Jersey
1 review
0 helpful votes
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February 19th, 2022
Verified purchase

Horrible experience. Ordered a server, it was provisioned and then without warning and no explanation, they cancelled the server. I dont do cypto, drugs or anything illegal with the server - in fact they dont even know what I am doing with it since it was only 2 hours between ordering and their random cancelation. No communication, no reason and no response to the ticket as to why it was cancelled. I didnt even have time to do anything on the server, it hasnt been connected to, and not a single file put on it. I simply asked for more IP addresses, which I purchased. Apparently that is enough to have your account cancelled?

Tip for consumers:
dont . find someone else

Products used:
dedicated server bare metal

Service
Value
Returns
Quality
Thumbnail of user nickih26
Philippines
1 review
2 helpful votes
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February 23rd, 2021

I have grown out of a shared hosting setup and chose ReliableSite as our dedicated server solution. Everything has been very smooth so far. The pricing is just the icing on top.

Thumbnail of user dorothym536
Georgia
1 review
4 helpful votes
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March 17th, 2021

Best server facility we've been in. Gives us the ability to control everything at the click of a button. All of our infrastructures are now technically sound. Will ask for further development soon.

Thumbnail of user michaelc5662
California
1 review
4 helpful votes
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November 8th, 2021

They have an ultimate team of professionals who work with utmost easy and composed manner within short time period. Thank you for the urgent services, The server are awesome!

Service
Value
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Quality
Thumbnail of user arim23
California
1 review
1 helpful vote
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April 23rd, 2020

I recently bought a server from them it was setup I spent hours setting it up with everything I needed and then a few hours later they canceled my account and blocked me from accessing their site with no explanation. This company is a fraud and I would stay away from them at all costs spend the extra money and go with OVH or Cheaper alternative the ReliableSite SpinServers. This company is a fraud.

Thumbnail of user fiatj
Panama
1 review
1 helpful vote
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March 21st, 2022

I paid over $7,000 to Reliable Site in hosting fee. One day they decided to delete all of our data with no back ups and eliminate our account losing years of work in the process.

Tip for consumers:
Dont work with them.

Products used:
Servers

Service
Value
Shipping
Returns
Quality
Thumbnail of user melvink36
California
4 reviews
7 helpful votes
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February 12th, 2022

The team are experts and provides exceptional service. I've never been made to wait for a long time. The servers were really responsive. We were happy to hire their services.

Service
Value
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Quality
Thumbnail of user matiast3
Washington
1 review
2 helpful votes
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January 9th, 2021

Their AMD Ryzen dedicated server is blazing fast and the network has been very reliablesite. We are now quite happy to work under 100% network availability.

Thumbnail of user thomasmm
Arizona
4 reviews
10 helpful votes
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January 25th, 2022

My service with Reliabesite has been amazing. They have almost every variety of servers. This provides the utmost protection of data. Highly Recommended!

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurenam4
Florida
2 reviews
2 helpful votes
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August 3rd, 2021

We have literally spent months finding out the best server provider. Finally, found Reliablesite. Prices are not that high and the quality & speed of the servers are amazing.

Thumbnail of user aleksandrh
Arizona
1 review
1 helpful vote
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October 10th, 2023

I've been with ReliableSite now for a few years and have had nothing but a great experience. Had a few issues that popped up, but the support team was on it right away. Thanks guys!

Tip for consumers:
Great support team.

Products used:
Host

Service
Value
Shipping
Returns
Quality
Thumbnail of user elliotg32
New York
1 review
2 helpful votes
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January 14th, 2021

Reliablesite offers the best and fastest connectivity servers to us along with a wide variety of available hardware. Also, they were very friendly in answering any questions.

Thumbnail of user stephenw914
Indiana
3 reviews
7 helpful votes
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December 24th, 2021

The servers of Reliablesite works like magic. I get a 1+Tbps high-performance network and really satisfied with such fabulous hosting service. Recommended.

Service
Value
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Quality
Thumbnail of user reliablen1
Germany
1 review
0 helpful votes
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March 7th, 2022

Downtime for more than 24 hours dont buy a dedicated server here bull$#*!
Support only automatic bots and automatic email problem still not fixed

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Value
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Quality
Thumbnail of user juanitar88
North Carolina
1 review
1 helpful vote
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April 7th, 2021

Servers were set up on the same day and I am really happy with the overall speed. Their 24/7 quick customer support solved my queries very patiently.

Service
Thumbnail of user lucettel1
New York
2 reviews
3 helpful votes
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May 11th, 2022

Their techs helped me resolve a few configuration issues within my OS to get my server running perfectly. Very knowledgeable tech team.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jordanc1266
Jordan C.
0 reviews
0 helpful votes
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August 17th, 2016
Verified purchase

I've used probably a half dozen different hosting providers over the last ten years, and Reliablesite.net is the ONLY one who has managed to keep my business.

Server pricing is competitive, support is rapid (I've never had to wait more than a few hours, even for big jobs like swapping in new hardware - and even on weekends.)

If your looking at hosting providers give them a whirl - you wont be disappointed.

Thumbnail of user rajaa41
Raja A.
0 reviews
0 helpful votes
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November 20th, 2016
Verified purchase

Firstly, I was amazed by their pricing structure and their confidence of offering 7 days free trial. I straight away opted for paid subscription and I was not wrong about my selection. They are way better than any other service I previously used. Their support team is very friendly and fast. They will reply to my ticket within 5 to 10 minutes and always perform their tasks well. I highly recommend them.

Thumbnail of user ryanx457
Ryan X.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

Great prices and sales team. Handled the sales process via personalized emails. I've never had to contact billing support but have dealt with tech support a few times. Each time the response time was within 30 minutes. Longest outage I've ever had with my dedicated server was due to the NIC flaking outside of Windows and the outage was only an hour or so. Tech support gave me instructions on how to fix it myself if it happened again.

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