• Republic of Tea

Republic of Tea

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Overview

Republic of Tea has a rating of 4.3 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Republic of Tea ranks 6th among Tea sites.

  • Service
    4
  • Value
    3
  • Shipping
    4
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate Republic of Tea?
Top Positive Review

“Best tea, great service”

ann m.
5/28/18

Since my very first (and I was hesitant) order from ROT arrived promptly, I have continued to place orders 2 to 3 times a year. No matter how many brands of tea I try, I just can't find any the comes up to the taste and quality of the teas ROT offers. I am especially fond of all their varieties of hibiscus tea (strawberry and coconut hibiscus are fantastic), but I also have quite a large "collection" of their green, black, white, chi's, etc. I do wish their free postage minimum was not so high (approx. $50), but, I order enough at a time to meet their requirements for free shipping. I love the sample boxes they offer as a way to try new teas before ordering entire tins or bulk amounts. The sampler boxes that allow YOU to CHOOSE a custom variety box is an absolutely wonderful gift idea. No matter how often I order, I am still amazed at how quickly my order comes and how delicious their teas are.

Top Critical Review

“Beware of Unscrupulous Vendors!”

Jean S.
8/16/19

I'm an avid tea drinker, the type of person who has a pantry stocked with tea... I'm forever on the lookout for new teas to try. I recently purchased a sample pack of Downton Abbey Tea from the Republic of Tea; I enjoyed their Mrs. Patmore's Pudding Tea & Downton Abbey Christmas Tea so much that I purchased these teas both for myself and as gifts. I ended up sending them back. To say the least, the product did NOT match the description. I was extremely disappointed when I made my first cup of Mrs. Patmore's and found that the tea was nothing like the sample I tried. The tea was weak and bitter tasting, and the lovely caramel flavour present in the sample was missing. The Christmas Tea sent to me was also incredibly disappointing. I don't know who thought up this concoction ("sweet-tart cranberries and ruby red hibiscus flowers shine in this vibrant tea that finishes with an airy touch of forest pine"), but I can assure you that it's horrid. This is not the original medley ("mulling spices - featuring cinnamon, cloves, allspice, and other fragrant herbs") I sampled, which was marvelous. I ended up returning the crappy tea, and I've decided to avoid doing any future business with the Republic of Tea. The quality of their tea is shockingly bad; you could try a sample, like I did, then purchase the full size only to learn that it's nothing at all like the sample. Another reason to avoid the Republic of Tea is because it apparently censors negative reviews of its products. I wrote a negative review of the new Downton Abbey Christmas Tea but it's nowhere to be found on their website. Instead, a search for Downton Abbey Christmas Tea pulls up 29 reviews, all which refer to the old, no-longer-produced medley. I can't help but feel, in light of these practices, that the Republic of Tea is trying to pull the wool over their customers' eyes. In sum: this vendor is not only unscrupulous; they appear to have TERRIBLE taste in tea.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user isanal
New York
1 review
1 helpful vote
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January 22nd, 2022

I have tried this brand at Panera Bread and wanted to order my favorite and some others for home. I had a coupon. Long story short- I couldn't use the coupon and called their customer service. Apparently, the team that deals with this issue only works weekdays from 7 am to 4 pm CT. But that are my working hours, too. To make my story even shorter, I have called twice, they shot an email to another department twice. Let's pretend I like this relationship, and believe someone is going to call me after the second email. Oh, did I mention that the most important department that deals with mistakes and issues and problems is closed on the weekends? Next week, I will see how much longer we will play phone tag.

Thumbnail of user annm343
Florida
7 reviews
26 helpful votes
  • Send Message
May 28th, 2018

Since my very first (and I was hesitant) order from ROT arrived promptly, I have continued to place orders 2 to 3 times a year. No matter how many brands of tea I try, I just can't find any the comes up to the taste and quality of the teas ROT offers. I am especially fond of all their varieties of hibiscus tea (strawberry and coconut hibiscus are fantastic), but I also have quite a large "collection" of their green, black, white, chi's, etc. I do wish their free postage minimum was not so high (approx. $50), but, I order enough at a time to meet their requirements for free shipping. I love the sample boxes they offer as a way to try new teas before ordering entire tins or bulk amounts. The sampler boxes that allow YOU to CHOOSE a custom variety box is an absolutely wonderful gift idea. No matter how often I order, I am still amazed at how quickly my order comes and how delicious their teas are.

Thumbnail of user keithr348
India
18 reviews
6 helpful votes
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May 12th, 2021

This tea was purchased while on vacation. I'm not a tea drinker, but I wanted to give it a shot because I'm trying to lose weight. I haven't been drinking every day, but about half of the tea bags have been consumed. I like the taste, but I add 2 sweet pastills and lemon juice. I've noticed a change in my body, but I'm feeling better and more energized. A big thumbs up!

Thumbnail of user louisr413
Texas
1 review
1 helpful vote
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June 21st, 2023

Tea has a very good taste and ingredients, listed, are all natural and healthy. However, teabag filtering linen is not good quality; tea grounds leak through and creates a bad residue that you are forced to sip and swallow killing the joy of a perfect cup of tea...

Thumbnail of user lindseyl41
Texas
3 reviews
2 helpful votes
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January 21st, 2019

I have an entire cabinet in my house dedicated to tea and I blame Republic of Tea for making fantastic tea because I'm constantly buying new flavors. In all honesty, they are absolutely amazing, with quick turnaround and great tea.

Thumbnail of user jasonnbraun78
North Carolina
1 review
0 helpful votes
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December 20th, 2023

Amazing customer service! Some of the best. My card got compromised and this company did everything they could to assist me. In this day and age, this is how it should be done.

A++++++

Tip for consumers:
They are amazing folks!

Service
Shipping
Returns
Thumbnail of user williamf1030
New York
6 reviews
1 helpful vote
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February 28th, 2021

I often order teas from The Republic, and mostly all their flavored teas are nice and with good taste, but even if I order the same pack taste may be different, unfortunately. Single Sips are fine, I'd say, delicious.

Service
Value
Shipping
Quality
Thumbnail of user allysonk1
Saudi Arabia
5 reviews
2 helpful votes
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December 2nd, 2015

I love (good) tea. There is no company with better tea AND great customer service!

Favorites:
Herbal: Ginseng Peppermint, Mate Latte, several of the "Wellness" varieties, some of the Downton Abbey teas, too many to list!

Green: Tea of Inquiry

Black: Darjeeling

Also, as much as I hate paper catalogs, I love theirs, because they come with a sample tea bag! It's a great way to try new varieties.

Thumbnail of user emmaj241
New Jersey
2 reviews
1 helpful vote
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August 1st, 2021

The composition and aroma of your tea suit me, it is one of the highest quality products I have tried on this market. You can also get great deals and discounts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferr429
Alabama
195 reviews
359 helpful votes
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December 12th, 2018

I must say I was intrigue with this site. The teas are awesome and reasonable. I would definitely recommend others to buy here. The shipping is quick and easy.

Thumbnail of user adelec18
Pennsylvania
2 reviews
1 helpful vote
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February 15th, 2019

I was told about this Company; it's product (tea) is excellent, and securely packaged---and the tea arrived very quickly, which I appreciated very much.

Thumbnail of user jeans266
California
1 review
5 helpful votes
  • Send Message
August 16th, 2019

I'm an avid tea drinker, the type of person who has a pantry stocked with tea... I'm forever on the lookout for new teas to try. I recently purchased a sample pack of Downton Abbey Tea from the Republic of Tea; I enjoyed their Mrs. Patmore's Pudding Tea & Downton Abbey Christmas Tea so much that I purchased these teas both for myself and as gifts. I ended up sending them back. To say the least, the product did NOT match the description.

I was extremely disappointed when I made my first cup of Mrs. Patmore's and found that the tea was nothing like the sample I tried. The tea was weak and bitter tasting, and the lovely caramel flavour present in the sample was missing. The Christmas Tea sent to me was also incredibly disappointing. I don't know who thought up this concoction ("sweet-tart cranberries and ruby red hibiscus flowers shine in this vibrant tea that finishes with an airy touch of forest pine"), but I can assure you that it's horrid. This is not the original medley ("mulling spices - featuring cinnamon, cloves, allspice, and other fragrant herbs") I sampled, which was marvelous.

I ended up returning the crappy tea, and I've decided to avoid doing any future business with the Republic of Tea. The quality of their tea is shockingly bad; you could try a sample, like I did, then purchase the full size only to learn that it's nothing at all like the sample. Another reason to avoid the Republic of Tea is because it apparently censors negative reviews of its products. I wrote a negative review of the new Downton Abbey Christmas Tea but it's nowhere to be found on their website. Instead, a search for Downton Abbey Christmas Tea pulls up 29 reviews, all which refer to the old, no-longer-produced medley. I can't help but feel, in light of these practices, that the Republic of Tea is trying to pull the wool over their customers' eyes.

In sum: this vendor is not only unscrupulous; they appear to have TERRIBLE taste in tea.

Thumbnail of user alvesp
India
14 reviews
1 helpful vote
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November 2nd, 2020

I love this tea totally. The tea is not only delicious but also effective. I will order more and more. Drink without adding sugar.

Thumbnail of user jennifera1409
New York
1 review
0 helpful votes
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October 30th, 2021

The tea is so good (at least all the ones I've tried) and they also make really good gifts. Especially the canisters.

Products used:
Zzz yea for sleep and green tea for health.

Service
Value
Shipping
Quality
Thumbnail of user julesb61
India
16 reviews
11 helpful votes
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September 9th, 2020

They have an excellent product (tea) and packed securely — and the tea came really quickly, which I really appreciated. I loved the taste!

Thumbnail of user leom63
Florida
2 reviews
0 helpful votes
  • Send Message
November 24th, 2016

I bought stuff multiple times through them and the product is packaged well and taste's great.

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