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Requipment

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Thumbnail of user joshv226
Iowa
2 reviews
0 helpful votes
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July 30th, 2024
Verified purchase

If I could make this a zero or negative I would. I bought a trailer through an auction from them and was ran around for 24 hours trying to get answers on who and where to pay, transferred store to store claiming the guy responsible for banking wasn't anywhere to be found whenever I called to pay them money. Only to be told through a voicemail 2 days later, they never had a trailer available, but yet they had posted 3 for sale through the auction site. Somehow they even added a buyers premium the day before the auction ended, and yet they didn't have a trailer available. They also had to type in a full description of said trailer, VIN included along with the auction site, but yet again, supposedly no trailer available. This company never offered to make it right or compensate my time for the runaround, and complete disregard for how auction sites work. Never tried to help me find a trailer, that I needed, and still need, mind you. Never followed up to earn my business after this screw up.
Imagine if I 'sold' them something and just decided it was too cheap and rather than try to make it right, just cold turkey decided to bulk a sale. What kind of business runs this way?
As a farmer and trucker I would never recommend this company to anyone. The auction company tried to help me out but of course can't force someone to do anything but just slap them on the wrist and will notify the correct parties of this.
Companies like this need to be held accountable for their poor business ethics and put on blast for not following through.

Date of experience: July 29, 2024

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