• ReStockIt

ReStockIt

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Overview

ReStockIt has a rating of 4.6 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ReStockIt most frequently mention customer service, and great prices. ReStockIt ranks 7th among Office Supplies sites.

  • Service
    14

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
44
Neutral
3
Negative
3
How would you rate ReStockIt?
Top Positive Review

“Worried for no reason”

Marques P.
10/26/24

I have ordered minimum 2k worth of supplies ever month from restockit since about August of this year switching over from local warehouses. I must say the prices are far better and although sometimes the tracking info provided brings up no information on the website the shipment is usually at my door within 2 business days often making my customer inquiries pointless.

Top Critical Review

“REVISIT YOUR POLICIES.”

Don D.
4/18/24

FOR MANY YEARS I HAVE FAITHFULLY PURCHASED MY PAPER PRODUCTS AND OTHER SUPPLIES FROM ReStockIt. DURING COVID WE ALL CUT BACK. BUT JUST A FEW WEEKS BEFORE I PLACED MY LAST ORDER I RECEIVED AN EMAIL FROM YOU SHOWING HOW MANY REWARD POINTS I HAD. WHEN I PLACED THE ORDER AND TRIED TO USE THE POINTS THEY WERE NOT AVAILABLE. NOW IT SHOWS ONLY WHAT I RECEIVED FROM THAT ORDERED. DISAPOINTING NOT BEING ABLE TO USE THOSE REWARDS AFTER TAKING YEARS TO EARN.

Reviews (54)

Rating

Timeframe

Other

Thumbnail of user marquesp5
California
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

I have ordered minimum 2k worth of supplies ever month from restockit since about August of this year switching over from local warehouses. I must say the prices are far better and although sometimes the tracking info provided brings up no information on the website the shipment is usually at my door within 2 business days often making my customer inquiries pointless.

Reason I chose this business:

Great prices

Thumbnail of user jamesa5719
Cayman Islands
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Delivered as promised but less paper than what I usually get. Marathon paper towels have significantly more paper than this brand. The box is significantly smaller ….even though it says there are the same number of paper towels there is less paper there.

Thumbnail of user barbarat2003
New Jersey
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

Just whenever we receive toilet paper I cannot believe the condition of the boxes they are delivered. They are usually all busted up and retaped on all 4 sides. Do not know what the deal is with that but otherwise it does come.

Reason I chose this business:

For the most part they have the best prices with the exception of a few items.

Thumbnail of user erikac357
Washington
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

& I received big buckets!

I bought 4 cans, all 44 gallons.
There was an error, if I'm to be all honest.
One was a 52 gallon, & it is mine of the lot.
(Please & Thank you)

Durable, light weight enough, flexible enough.
*Chefs kiss* of big buckets.

Reason I chose this business:

Big buckets are surprisingly expensive and I wanted a new one. The price per one convinced me to stock up, these buckets are going to wear the tide & are a long for the ride.

Thumbnail of user navins14
Maryland
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I am very happy and satisfied with the assistance I received with placing an order. Very pleased with interaction I had with Karen Katz. She is professional and was courteous with me. Excellent Customer service. I would recommend ReStockIt to customers for their business needs.

Thumbnail of user rickyw260
Tennessee
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I am happy with the product I ordered, however, I thought it odd that the five spindles that you shipped me were shipped individually in five separate packages, whereas all five could've fit in one. A waste of money in shipping costs if you ask me.

Thumbnail of user alaing89
Pennsylvania
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Good prices fast shipping. Good prices fast shipping Good prices fast shipping. Good prices fast shipping Good prices fast shipping. Good prices fast shipping Good prices fast shipping. Good prices fast shipping

Reason I chose this business:

Good prices fast shipping. Good prices fast shipping

Thumbnail of user stacyp422
Michigan
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Thank you very much for taking the time to investigate my orders and the pricing. ReSTockIt is an excellent supplier for Java Stop and we absolutely love dealing with your company. Especially the automatic shipment (ReStocker) and scheduling, which is easy to adjust as needed. Java Stop has been a "loyal customer" for a couple of years and certainly will continue to be one. Java Stop Coffee Bars, Midland, MI

Thumbnail of user marys7177
Minnesota
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

We had an emergency regarding our toilet paper supply for our county fair. Karen went out of her way to accommodate our needs and make sure the order was received ASAP!

Reason I chose this business:

Competitive price and availability.

Thumbnail of user allien38
California
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Finally found the pens that were sold out everywhere. Had to buy in bulk and was so lucky they sold them here. Thank you

Thumbnail of user kaylas812
District of Columbia
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Easy and fast delivery thank you. I started window shopping for more things that I need to buy in the future

Reason I chose this business:

Great prices had more things I want to try

Thumbnail of user beverlyp1258
Maine
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

I was very pleased with your company. When the shipping company damaged the product, you got a replacement out right away.

Replacement of order damaged by shipping company.

Reason I chose this business:

Price was fair and good quality.

Service
Thumbnail of user rosemaryd371
Connecticut
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Understood what I was looking for and was very professional

Reason I chose this business:

Liked the reviews of this company

Thumbnail of user brandonc2047
West Virginia
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

My experience was seamless. The soap came on time as advertised.

Thumbnail of user juniorg61
New York
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Was great thank you for everything every month I going to make my order from their

Thumbnail of user garyb3195
Florida
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Ordering and delivery, was a good experience, but follow up by Customer Service not so much.

See above in "ratings".

Service
Thumbnail of user janiced874
Tennessee
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

It is a good place to order items that you use often. The price is o.k.

Reason I chose this business:

I chose Re Stocklt because of the price.

Thumbnail of user schuylers10
New York
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

I have been using this product since 2012! These gym wipes help make our fitness center clean!

Reason I chose this business:

They have a reorder option

Thumbnail of user annap1608
Washington
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Easy to place the order and shipping was fast. So convenient for me.

Reason I chose this business:

Very dependable service.

Thumbnail of user johnniet65
North Carolina
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Prices are a little too high. But can make due. I wish you had all brand laundry detergent.

Reason I chose this business:

I needed to buy in bulk. For a good price.

Thumbnail of user cherylb2393
Cheryl B. – ReStockIt Rep

The good news is that we do carry All Products now. Please visit this page for liquid and powder laundry detergents https://www.restockit.com/collections/laundry-detergent?vendor=All. Using our ReStocker Auto-Delivery program can save you 5% on each order. Thank you for your business!

Thumbnail of user jasonm3745
New York
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Product arrived in good packaging and in excellent condition. Email for tracking was good.

Thumbnail of user stephenz579
Missouri
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Overall good experience. Didn't get noticed it shipped. Checked and got back to me quickly.

Got back with an answer a quick as possible.

Service
Thumbnail of user shery6
Colorado
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

The price is reasonable and I like that it has fast shipping.

Thumbnail of user lillianm307
Ohio
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Excellent choice of products. Their customer service team are awesome.

Very friendly and answered all my questions. Very informative.

Reason I chose this business:

Because ive ordered from them several times. Always fast to ship and great products and prices.

Service
Thumbnail of user dond718
California
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

FOR MANY YEARS I HAVE FAITHFULLY PURCHASED MY PAPER PRODUCTS AND OTHER SUPPLIES FROM ReStockIt. DURING COVID WE ALL CUT BACK. BUT JUST A FEW WEEKS BEFORE I PLACED MY LAST ORDER I RECEIVED AN EMAIL FROM YOU SHOWING HOW MANY REWARD POINTS I HAD. WHEN I PLACED THE ORDER AND TRIED TO USE THE POINTS THEY WERE NOT AVAILABLE. NOW IT SHOWS ONLY WHAT I RECEIVED FROM THAT ORDERED. DISAPOINTING NOT BEING ABLE TO USE THOSE REWARDS AFTER TAKING YEARS TO EARN.

RECEIVED AN EMAIL EXPLAINING THAT MY REWARDS HAD EXPIRED. YOU WOULD THINK LOYALTY WOULD FIT IN HERE SOMEWHERE.

Reason I chose this business:

SELECTION, PRICE, SERVICE.

* ReStockIt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user cherylb2393
Cheryl B. – ReStockIt Rep

At ReStockIt, customer satisfaction is our top priority. While our Rewards program typically requires customers to maintain activity over the past 12 months to retain their rewards, we understand that circumstances may vary. In cases like this, we're happy to make exceptions and extend Rewards points when customers resume ordering.

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From the business

Browse ReStockIt.com for a huge selection of discount office, cleaning, restaurant and eco-friendly supplies and products for your home or business. Shop now!

Business History

Since its founding in 2004, Restockit.com has helped over 100,000 businesses support their employees, their facilities, and the customers they serve with Cleaning, Food Service, Office, Technology, and Industrial Supplies.

Our Purpose is to help your business power its operations better, more easily and more conveniently - and at a great price!

We're dedicated to having the right products you need, with fast delivery, and supported by a knowledgeable customer service and direct sales team.

Company Representative

Thumbnail of user cherylb2393
Cheryl B.
Typically responds within 2 days

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4.6
54 reviews
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