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ReStockIt has a rating of 4.6 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ReStockIt most frequently mention customer service, and great prices. ReStockIt ranks 7th among Office Supplies sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I have ordered minimum 2k worth of supplies ever month from restockit since about August of this year switching over from local warehouses. I must say the prices are far better and although sometimes the tracking info provided brings up no information on the website the shipment is usually at my door within 2 business days often making my customer inquiries pointless.
FOR MANY YEARS I HAVE FAITHFULLY PURCHASED MY PAPER PRODUCTS AND OTHER SUPPLIES FROM ReStockIt. DURING COVID WE ALL CUT BACK. BUT JUST A FEW WEEKS BEFORE I PLACED MY LAST ORDER I RECEIVED AN EMAIL FROM YOU SHOWING HOW MANY REWARD POINTS I HAD. WHEN I PLACED THE ORDER AND TRIED TO USE THE POINTS THEY WERE NOT AVAILABLE. NOW IT SHOWS ONLY WHAT I RECEIVED FROM THAT ORDERED. DISAPOINTING NOT BEING ABLE TO USE THOSE REWARDS AFTER TAKING YEARS TO EARN.
Restock it has great prices on paper and cleaning supplies and you can't beat their prices on that compare to both safeway and office depot. Toners are more expensive here and I have found cheaper prices at stores where they sell off label toners that are not the same brand name. Easy to keep reordering from company too.
Item arrived damaged. I immediately took photos and emailed customer service. Ironic that they requested a review before fixing my issue. I still have not heard back
No one has contacted me and I’d like an update.
It had what I was looking for
Restockit is easy to purchase from and has a large inventory in stock. Very fast deliveries. Restockit prices economic and compatibility better.
Price and I stock inventory
Great and Normal, no issue, no surprises. Received what I ordered in a timely manner
We received our products in a timely matter and are satisfied.
Thank you.
If you need your fast don't order from them takes to long to receive
checking on order
Karen was a great help today. She was easy to understand and very helpful.
CSR was pleasant. Very quick remedy to signing in.
Initially reached out to CSR for assistance in setting up an account. Karen Katz contacted me the next day and set up the account with our tax exempt status. When I experienced a glitch with the order, Karen again phoned and placed the order for me. The level of customer service from beginning to end was exemplary. I knew I had chosen the right company to handle our ordering needs going forward!
Karen quickly got back to me regarding the tracing of a delayed shipment. She told me when it was scheduled to arrive and indeed it did arrive on schedule as she indicated. Restockit is a first class company in this more and more challenging industry, with a great sales-and-customer-service staff from Adam (in the old days) now to Harold, and now to Karen.
I have been a customer for many years
A friend of mine mentioned in passing about Re StockIt. I had never heard of it. After a few clicks of the mouse, I was off and running, having the supplies I need most often sent to my gym. I never have to worry about scheduling the most pertinent items. Thank you for the great customer service.
I called to schedule biweekly items and the help was outstanding. The representative was polite and extremely helpful.
Referral from friend
Though I have ordered paper products from ReStockIt for over a decade, the last two times I placed an order there were complications with shipping. Boxes never arrived. But ReStockIt always responded quickly to my inquiry/complaint, re-sent the order, and boxes arrived within 3 days.
See above.
Quality products and good customer service.
There was a discrepancy in the photo in the Restockit online Catelog and what I was sent. After one email, they agreed and made it right.
Nothing but good things to say about Restockit and my sales rep Karen!
Many choices of product...All at great prices...with quick delivery!
Great sales rep communication also!
Thank you for sharing the love! We think Karen is great too.
Product always on time & if you have any trouble all customer service rep's are friendly & willing to help.
Less than 4 min. wait time & the rep was quick to answer questions and resolve my problem all in one call.
This was already a choice made before my hire time.
I am always ordering from Restockit and they are always friendly and helpful. They learn your name and know exactly who you are.
The first time I ordered, it was fantastic. Items in stock with a great price. Every time after that item is outcof stock.
Price, availability, and availability of shipping quickly
I clean houses and this website helps keep me supplied with toilet bowl cleaner, thanks to my subscription options.
They had the best prices.
We love that you are finding our ReStocker Auto-Delivery program keeps you stocked with the products you need most. Thank you for being a valued ReStockIt customer.
I have used this company for several years. But I had an issue with a product last time I ordered and they refunded all of $10. Then I placed an order two weeks ago, and when I checked there was no tracking information available. So I called customer service, and the agent told me that because of past problems with my orders, they would no longer do business with me, and he then hung up on me! So the lesson is, whatever bad service we give or faulty products we sell, that is all you can expect, and if you so much as complain, we will cut you off and do it very rudely!
Tip for consumers:
avoid doing business with Restockit.com!!
I placed an order on March 13,2020. The amount of $187.34 was processed through my credit union account that same day. So far, I have not received a verification email or the order. Company is now only accepting email communications. As a result, I doubt that I'll be receiving my order or refund. Please, take the time to read other reviews where customers had the same or similar issues with this company. I wish I had read them before placing an order.
Great prices on paper and cleaning supplies and you can't beat their prices on that compare to both safeway and office depot. Toners are more expensive here and I have found cheaper prices at stores where they sell off label toners that are not the same brand name. Easy to keep reordering from company too
They are reliable and have the best product with the best price!
Best price for the product
Will have to order again to find out how the next order goes.
My order was cancelled after a full conversation with the person who told me should look into my order.
* ReStockIt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Quick response and quick solution to the problem. 👍🏻
I find everything I need for my business, and competitive prices.
But the best is the excellent service, that's a plus ➕️ 👌
Gain trust and grow your business with customer reviews.
Browse ReStockIt.com for a huge selection of discount office, cleaning, restaurant and eco-friendly supplies and products for your home or business. Shop now!
Since its founding in 2004, Restockit.com has helped over 100,000 businesses support their employees, their facilities, and the customers they serve with Cleaning, Food Service, Office, Technology, and Industrial Supplies.
Our Purpose is to help your business power its operations better, more easily and more conveniently - and at a great price!
We're dedicated to having the right products you need, with fast delivery, and supported by a knowledgeable customer service and direct sales team.
Thank you for your kind words. Happy to have you as a loyal customer. Please spread the word that we are looking for more customers just like you.