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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,664
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user abdulr275
Netherlands
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The experience was nice overall, just that the need to use credit card was not specified initially.

Reason I chose this business:

Google search showed it.

Date of experience: July 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Abdul,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user mattj399
New York
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

This platform is amazing! I absolutely love the ability to select the best options that suit me. It really helps me feel professional when submitting my CV. I'm truly impressed!

Date of experience: September 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Matt,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user garryp72
California
1 review
0 helpful votes
  • Send Message
July 29th, 2022
Verified purchase

Very easy and helpful. Making my resume on this website was a breeze and it helped me point out important details about my experience, skills, and objective. The agents via chat are amazing, I talked to Cindy!

Date of experience: July 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Garry!

Thank you for sharing your experience with us! We will forward your comment to Cindy, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Thumbnail of user dorad77
Georgia
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

The template used was well received where I had an interview. Your support staff were helpful and professional. And I now have a firm job offer, thank you so much!

Date of experience: June 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dora,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user abelt86
Georgia
1 review
0 helpful votes
  • Send Message
June 24th, 2023
Verified purchase

Emma was probably one of the best customer service rep I have spoken to in a very long time. Calm, listened and answered all of my questions clearly and politely.

Date of experience: June 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Abel,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Emma, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user craign319
New Mexico
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Some of my paragraphs were double spaced, I did not see how I could change that format.

Date of experience: August 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Craig,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base. If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Meg
ResumeCoach Team

Thumbnail of user eriks487
New York
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase

The affordability of this service is a pleasant surprise. You get so much value for the price, making it accessible to job seekers at all stages of their careers.

Date of experience: November 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Erik,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

Thumbnail of user iga1
Slovenia
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

I accidentally subscribed to their payment program, for which I got charged after 14 days of a free trial. When I told them about the mistake, they instantly responded understanding and refunding me the subscription. Fantastic customer service, I wish every company would have the same response time and kind staff.

Date of experience: November 8, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user margaritag119
New Mexico
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

It was a great experience. Easy to use. Very helpful, it has an easy template to follow. I really liked it.

Reason I chose this business:

It was easy to use

Date of experience: June 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Magarita,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user leonh152
Viet Nam
1 review
2 helpful votes
  • Send Message
November 18th, 2021

I surely just only paid 0,95$ for download my CV. And they are don't show any information about account will auto renew after every 4 weeks. Then one day my account bank charge 29,95$, i was shocked about that. The customer service told me the notes about renew have send me in email, OMG.
The question? Why they don't show up full information on website when we prepare to paid for this service? Suck a bad experience and realy angry. This company do not honest, i was complain and request to refund my money, but i think is hard.
Don't try if you don't want to be scam.

Date of experience: November 18, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Leon

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team (by phone or email) to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Thumbnail of user valentynaa
Germany
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase

Agent online helped me a lot with my problem when money was debited from my card without my knowledge. She issued a refund and now I am waiting for credit (may take up to 10 days)

Date of experience: June 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Valentyna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user susanap81
California
2 reviews
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Easy to navigate. I needed to update my resume, and this app offered quick, intelligent and easy preparation.

Date of experience: June 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Susana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user mercedesr123
Florida
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Needed to send an updated resume for a job. Took less than 10 minutes from start to finish.

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mercedes,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user hugom155
North Carolina
1 review
2 helpful votes
  • Send Message
April 5th, 2023
Verified purchase

As someone who has struggled with crafting an effective resume in the past, I was thrilled to discover Resume Coach. The site's user-friendly interface and customized guidance are unbelievable!

Date of experience: April 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hugo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user karraara
Australia
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Did not say that it would charge me 1.47 should have been clear it is usd

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Karraar,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user christys502
California
1 review
0 helpful votes
  • Send Message
September 20th, 2023
Verified purchase

Appreciated.Cindy proved to be an extremely helpful individual who went above and beyond to assist me with additional matters. Her willingness to go the extra mile was truly appreciated.

Date of experience: September 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christy,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user petersonm23
Qatar
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Ok it's easy to make resume while having details ready.it to me few minutes to complete it,and it's are wonderful place to make your resume

Reason I chose this business:

I find it on the website I decided to use it and see the results

Date of experience: June 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Peterson,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user robertg5701
Minnesota
1 review
1 helpful vote
  • Send Message
May 26th, 2024
Verified purchase

Why dont you tell me that I had to pay. Went through all that work thinking it was free. What a scam.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Robert,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user gerardok8
California
1 review
0 helpful votes
  • Send Message
April 9th, 2023
Verified purchase

Their site is not only easy to use but also very engaging. With their help, I was able to create a resume that perfectly captures my personality and skills.

Date of experience: April 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gerardo!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user ellenm941
Georgia
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Thank you for all your help, was completely worth it an all in under 20 mins.

Date of experience: July 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ellen,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user lorenas125
Illinois
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

I can't recommend this product enough! The value is exceptional, and it's incredibly user-friendly. After submitting my resume created with Resume Coach, I received multiple job offers. Thank you!

Date of experience: June 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lorena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user joshuah1246
New York
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

It was easy to use, has nice selections for designs and different features. Very easy to go back and make edits if needed. Helped me out for my college application. Gets a good review from me.

Date of experience: March 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joshua,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user dlindam
Texas
2 reviews
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

This company has lovely templates, and great help. Easy to use and access.

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user fredrickj41
New Jersey
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

Easy to use and follow. Professional look and plenty of customization.

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fredrick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user marilynf466
Minnesota
1 review
0 helpful votes
  • Send Message
July 10th, 2023
Verified purchase

I'm giving 4 stars since it's advertised as free but that's not the case, you have to pay in order to download the resume. Other than that it was super useful and easy to follow.

Date of experience: July 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Marilyn,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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