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ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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I checked my account and relaize that 29.65 USD has funded from my account. I immediately consult the customer services. Stephane helped me a lot. I gave information that she needed and she solved my problem at that time. I received an email that include they are gonna pay my money back. Appreciate for Stephane's help :)) Thank you Resume coach :))
By searching and using your site, it stated that it was free.
Ended up paying, after doing all the work, I had no choice.
Hello Jean-Pierre,
Thank you for sharing your experience, it helps us to grow and detect possible improvements. We would like to clarify that our free service is available to all users, providing the opportunity to export the information in a text version.
However, if you want a more comprehensive service, you can upgrade your plan for a small fee.
If we still haven't been able to resolve your query, please don't hesitate to contact our Customer Service Team. They will do their best to help you with whatever you need.
https://www.resumecoach.com/contact/
Thank you very much for your time.
-ResumeCoach
You must announce at first that we have to pay for just downloading your CV!
After 1 hour spent on making a resume, I was faced with paying screen!
Hello Mohammad,
Thank you for sharing your experience, it helps us to grow and detect possible improvements. We would like to clarify that our free service is available to all users, providing the opportunity to export the information in a text version.
However, if you want a more comprehensive service, you can upgrade your plan for a small fee.
If we still haven't been able to resolve your query, please don't hesitate to contact our Customer Service Team. They will do their best to help you with whatever you need.
Thank you very much for your time.
-ResumeCoach
Good experience... it help me in one school work, very useful and easy to use...
Hello,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Great experience, helped me with everything I need to put on my resume! I'd totally recommend to anyone.
Hello Yairenis!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
Very quickly in less than 15 minutes i did my resume. The final result is very professional. I want to highlight the customer service team by chat. Andrew was amazing, thanks.
Galo!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
This is a very nice and informal sight. I find this to be very helpful.
Hello Megan,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Very good curriculums, and modern colors. Thanks Andrew for the support in the CS chat!
Hello Alicia,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Good. Zu hh. Hhmskksksks and s s s s. S s s s und sind jetzt in der Nähe von dir oder soll das mit dem Auto fahren oder so um die Kinder zu fahren oder was ich weiß das ich nicht mehr so viel Geld habe aber nicht das ich es auch noch mal in die Stadt machen kann und ich bin auch nicht so schlimm wenn man hat
Hello!
Thank you very much for giving us this feedback. We really appreciate it.
Stay well!
Best regards,
-ResumeCoach
Informative and well presented templates, easy to use
Hello Praisegod!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
Thanks Cindy from CS! Great support for the chat! This page helped me a lot!
Hello Sydney!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
I though this is for free, in google search i typed "free CV", because i had troubles with paying on previous CV site so i moved to another one which is free, and here i had to pay again (which is not a problem), but again i had trouble paying, it just didn't want to proceed the payment again and again for some unknown reason and I wanted to avoid that. After i re typed all of my CV i had same trouble going on... your site is great helpful and has lot of guidance what I never used but its good to be there, just that payment thing..
Hello Daniel,
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/
Thank you very much.
Kind regards,
-ResumeCoach
I forgot to cancel my subscription, so the money for monthly subscription was withdrawn from the card. Firstly, I decided to write a letter using email, but then I figured out that I can get a help from the website directly. Nathalie's response was very quick and I really appreciate her help. Service is on point
Hello Alisher!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Thank you Andrew! Excellent service and support! Loved how you guided me through the chat!
Hello Ceci!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
It was easy to write it from scratch. I needed to create resume for country which provides services only in english language thats why they demanded cv written in english. I was vērā happy and pleasant surprised by the outcam. Respectfully, Kaspars Grintals
Hello Kaspars!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Nathalie was great! Addressed my issue promptly and fixed it immediately no questions. Great experience.
Hello Chance!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
My experience has been very good so far. Once I get the job, rating will go to Excellent
Hello Sherry!
We are delighted that you left us your feedback, thank you very much!
Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.
We will not stop working to keep improving our product.
Thanks again for being close to us.
Best regards,
-ResumeCoach
Very comfortable and easy to make a nice-looking resume.
The pre-written text options are however much less helpfull.
The *main* problem is that you can't find anything regarding cost and payment, that until you alreafy finished your resume and invested your time in it
Hey Meitar!
Thank you very much for taking the time to write about our company. We deeply appreciate it and hope that if you use our service again, you will feel that we have improved.
We hope to see you again, thank you for your words and we remind you that, if you need it, you can contact our support team whenever you need it: https://www.resumecoach.com/contact/
Stay safe!
-ResumeCoach
It is a shame that you do not describe the price before the proccess starts.
Hello Ben,
First of all, thank you for sending us your feedback through this platform.
Even if your experience was not as you expected, we hope to improve our product as soon as possible.
For more information about your case and an ASAP solution, please contact our customer service team: https://www.resumecoach.com/contact/. You can give us the details by phone or email, whichever suits you best.
Thank you again,
-ResumeCoach
Your entire page gives amazing tips to motivate me in my current job search! And the resumes are the best on the market.!
Hello Kikita!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephane, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach