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Retro Stage

How would you rate Retro Stage?
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California
1 review
0 helpful votes
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Very well made dress. The fabric is very nice and swings/ drapes well. It does have a fair amount of giving, so you can move in the dress without fear
Of ripping the seams. The color was just like the picture (I bought the dark blue). I am 5'1"", 175 and 36DDD girls and should have bought the XL not the XXL (a little too big is better than a too small). I did cut the tack threads at the bust line and gave the girls more room. I wore this dress to a wedding and my husband LOVED it. I got several comments on how well I looked. The only reason I did not give it 5 stars, is it had no pockets. I am an aesthetic and need a place to stash my inhaler. (note I did add a pocket myself) I was able to iron out the few wrinkles from shipping. I will buy more in different colors (dark red next) and a smaller size. Buy it you will not be sorry.

Date of experience: November 23, 2018
California
1 review
5 helpful votes
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Return Successful
March 18, 2019
Updated review

After a little bit of back and forth, they did let me send my dress back (I had to pay for shipping, but it was an in-state CA address so it didn't cost much). They have refunded me. I just wish the process wasn't so stressful. But I appreciate them accepting my return!

Date of experience: March 17, 2019
Candy L. Retro Stage Rep
over a year old

Hi Kat,
Thank you for your message here.
I am glad to hear that you have finished your return.
About the return, Please kindly refer to our return policy:

https://www.retro-stage.com/pages/returns-and-refunds
You can contact our serviceman for the return, please kindly contact our serviceman via email address: service@retro-stage.com
We will try our best to serve you well.

Yours
Bree


SCAM if you need to return something! Avoid this place and buy somewhere else.

I needed to return a dress and wish I had read the reviews before purchasing from here. They don't have any sort of "Cancel Order" option if you want to try to cancel your order before it ships out.

I contacted customer service and they asked me what was wrong with the dress... then said "Actually you cannot return it." And then said that if I must return it, I must pay for shipping and it's a very high cost so I would be better off giving my order to someone else as a gift.

Read the reviews of Retro Stage before making a decision to purchase! I wish I had.

Their phone number seems like a US number, but from their return page, it's full of broken English, so you can tell they aren't exactly being upfront with where things are shipping from.

Date of experience: January 31, 2019
Arizona
1 review
0 helpful votes
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Right on
March 29, 2020

I went into store to check availability. Not the style I wanted but I did find I'm not a medium. I'm a small. Good to know.
When dress came it was exactly as described and very comfortable. I feel sexy in it!
Thanks Retro.
Diane in AZ

Date of experience: March 28, 2020
Montana
1 review
1 helpful vote
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Don't order from this site! WARNING! They split your order into two and then you never see the second package. I am missing over $100 worth of the stuff I order on two different dates a month ago. They still aren't here and they refuse to refund me. The only reason I'm giving one star is because I have to in order to leave a review.

Date of experience: December 1, 2019
Candy L. Retro Stage Rep
over a year old

Hi Shannon,
Thank you for your message and so sorry to hear the problem.

I want to provide help, but I failed to check out any order information with your name Shannon, could you please provide your order number so that we can help you soon?

If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree

California
1 review
0 helpful votes
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Good service
December 7, 2018

For these prices, the quality of the dresses is good. What caught my attention is that the customer service of this store will patiently communicate with me. The skirts arrived within their promised deadlines, which made me very satisfied. I can trust this store.

Date of experience: December 6, 2018
Canada
1 review
1 helpful vote
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My friends and I are were very pleased with the range of choices we had for dresses on the Retro Stage website. The prices were excellent. We were very happy with the quality of the dresses when we received them. The customer service was great and we are very satisfied with our purchases. Can't wait to wear them to our Great Gatsby event!

Date of experience: March 3, 2020
Ireland
1 review
0 helpful votes
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Dress is beautiful, good material, fit perfectly. Got a lot of compliments on the night! And the really helpful customer service team was able to help me with a delay in the shipping so it got to me just in time for the party.

Date of experience: May 30, 2019
Candy L. Retro Stage Rep
over a year old

Hi Rose,
Thank you for your order in retro-stage.
Thank you very much for sharing your great comments! We are always committed to providing more affordable and higher quality products. Our aim is to make a good life at your fingertips.

Looking forward to serving you again.
Have a nice day.
Yours,
Bree

Alabama
1 review
0 helpful votes
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My favorite dresses
October 30, 2019

Prompt delivery and excellent quality. I love my dresses and told all my friends about it.
Not everyday you order on line and are pleased.
I'm so pleased and excited to order more from this special cool store.

Date of experience: October 28, 2019
Florida
1 review
0 helpful votes
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I cannot believe the in unbelievable quality of my most recent purchase from retro stage. The dress I ordered, it's stunning! I had so many compliments from the party I went to. I would highly recommend ordering from retro stage.

Date of experience: February 5, 2020
California
1 review
0 helpful votes
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The dress is exactly as expected and looks just like the picture. I didn't notice any fraying, missing beads, etc. The material isn't thin (its not thick, but it certainly isn't thin) and its actually quite comfortable. It has the right amount of stretch without looking like its straining.

Date of experience: December 8, 2018

Overview

Retro Stage has a rating of 3.1 stars from 746 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Retro Stage most frequently mention good quality, many compliments and beautiful dress. Retro Stage ranks 105th among Clothing sites.

service
212
value
203
shipping
214
returns
144
quality
199