Retro Stage provided me with wonderful customer service. The dress I ordered arrived in perfect condition & fit me perfectly. I would recommend Retro Stage.
I ordered according to the seller's size chart and the fit was perfect. I love the fabric- it is light cotton and the design clear and saturated. This is a perfect dress for summer and spring!
My order was shipped and arrived on the date as scheduled. The quality of the dress I bought was great. I would purchase from this company again and again.
I love how cute all the dresses look. I ordered a pink dress, only problem is that I ordered a size a bit too small. But overall the dress is pretty. Customer service is good.
I recently bought a dress here for a themed party. I was shocked by how quickly the dress came to me, the cost of shipping, and the quality of the dress. I would definitely recommend!
They can help with any mishap that may have happend with your order and Will find a way for you and Them to fix that and for you to get what you want.
Alex,
Thank you so much for sharing the review!
Retro stage always tries our best to provide excellent goods and customer service.
Looking forward to serving you again.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
The dress is so much fun, and fits great. I wear a size 6, it fits perfectly and is just adorable. Great for Gatsby Parties or Holiday Parties. Great, great value!
Hi Maud,
Thanks for your order in retro-stage!
I am so happy to see your share!
If there have any more request, please kindly contact me via email address: service@retro-stage.com
We will serve you well.
Looking forward to serving you again.
Have a nice day.
Yours,
Bree
I ordered 4 1950S dress from here. (order FD*******) One of them turned out to be out of stock, but the seven other were delivered home in France 6 days later, which is a pretty good performance from Hong Kong.
Unfortunately, the 7 shirts were too small. There is indeed something strange with the RetroStage size code, as I had ordered 3XL and 4XL sizes using their guide, when my usual size is a standard European XL, and despite this their 3XL and 4XL sizes were too small.
I hence filed a ticket with their customer support system, and I must admit their response was quick and very helpful.
I had proposed to return the shirts for an exchange. Their answer was I was to keep the shirts and they would still refund 50% of the order, which I thought was a pretty decent deal since I had indeed ordered the wrong size to begin with.
So as a summary, be careful with the size codes, but RetroStage is a reliable on-line supplier.
I ordered 2 coats for a special 50th birthday trip to Paris. When ordering TWO MONTHS before the trip, I sent an email checking they would arrive on time and was told they would. SIX WEEKS before they sent an email saying there was a slight stock delay but that the coats would be sent before the end of the month. Again I sent an email saying that if the couldn't deliver in time I'd rather have a refund so that I could purchase another coat in time. AGAIN I was told they would be on time. The coats arrived at the "last mile warehouse" the day after I had given as my final date, however I built in a 5 day buffer just in case. I sent an email telling them that the jackets were late but there was still time,which they ignored. Now I leave 6am tomorrow morning with NO COATS SUITABLE FOR THIS TRIP. Not even an apology. I am not only fuming, I am in tears. I will NEVER trust this company again.
Hello Amelia,
Thank you for your feedback. I'm sincerely sorry to hear about the delay you've experienced with your shipment. We understand how important it is for our customers to receive their orders in a timely manner, and we regret any frustration this delay has caused.
Unfortunately, sometimes unforeseen and uncontrollable factors can impact our delivery times, such as weather conditions, carrier delays, or customs inspections. Despite these challenges, we are continuously working to improve our logistics to minimize the impact of these factors on our customers.
Please know that your situation was an exception and we are taking immediate steps to rectify it. We will investigate the reasons behind the delay to prevent such incidents in the future.
We truly appreciate your patience in this matter. Your satisfaction is our top priority, and we are committed to making this right for you. Again, we apologize for the inconvenience this has caused you.
Best Regards,
Retro-stage
Absolutely love my dress! I got the 1920s fringe dress in red wine. Sizes are true to size, great quality, and came so fast! I can't wait to wear it for my 30th birthday party at a 20s speakeasy!
I'm very "ify" with my expectations on any online order these days. However, the fact I'm taking the time to write this experience should explain itself. I ordered 2 dresses for my girlfriend along with a pair of shoes, and a purse. I had to stop and correct the order for a screwup on my part for her shoes size, be carful with the Euro->American switch (so much for a surprise). Thus it took a bit longer to be corrected (couple weeks) to get here. A long enough time I thought I just threw money into a bottomless pit. Then it came, unlike the typical Amazon order for a dress made from cliche cheap material more than likely from Jeff Bezos and his mass production. The Retro-Stage dresses were surprisingly thick (especially the plaid pencil dress, not included in the photos), very well sewn. They both fit Catherine like a glove. The "Black 1950 Butterfly patchwork vintage" & "Plaid Pencil Dress" were as it says "vintage." Catherine looks stunning in them both, as in HOT! They came just in time for date night in Scottsdale on Friday. Although I admired her in the dresses most, she adored the purse more, thicker than you think pearls handle and the shoes that fit to measure. The ONLY negative I have is the shoes had this "paint thinner" scent after she opened the box, after spraying it with body spray and wiping it with a cloth the scent was gone in an hour and still as radiant.
Thank you so much for sharing the review!
Retro stage always tries our best to provide excellent goods and customer service.
Looking forward to serving you again.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
Very Nice dress! Perfect size! Thanks!
It was for a gift, and I'm not desapointed :) that beautiful and the quality is pretty great. I recommend this site for the perfect dress :)
They have absolutely incredible clothing and I am soooo excited to reciev my order! It just shipped out and I am ecstatic, it only took a few days to process it and it's already on the way!
Ashlyn,
Thank you so much for sharing a five-star review!
Retro stage always tries our best to provide excellent goods and customer service.
Looking forward to serving you again.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
I order my daughter some dresses for the upcoming school year as I didn't want her to buy it from any "bad quality" store or websites. She shown me this website and I thought the dresses were absolutely adorable, and it's very much her style. We went all out and all in all we spent a total of 205 dollars, but at least we got a 12 dollar flapper dress from all of it. Anyways, we figured it would be here in a week and that was tops…it's August 20. It was supposedly supposed to arrive on August 8. My daughter checks the mail everyday, to no avail- the package STILL has not shown up. I can always see the heartbreak in her eyes as she really loves vintage fashion and was so excited to have these little pieces of history to wear and brag about at school. We follow our package everyday on the "Shop" app and everything about her package is so confusing…one day it's in Taiwan, the next day it's in California. And then BACK in Taiwan. If we knew then what we know now, we would have never made this purchase. Do not make the same mistake we made, I recommend trying Unique Vintage or if you know any others, let me know. This has been so disappointing. DO NOT WASTE YOUR MONEY ON THIS WEBSITE!
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
I ordered beauty lace red dress.It was perfectly fitted. Material is great and colour is stunning! Feel great wearin it. All friends are askin "which brand is it"?
Omg! Oh so quick i didnt need to dress till November and it came with in 2 weeks. Dress lovely and im so surprised it actually fit. Not a bad word to say. Thank you Retrostage
Hi Kerry,
Thank you for your order in retro-stage.
Thank you very much for sharing your great comments!
I am so happy to hear that you are very satisfied with the dress and the shipping time.
We are always committed to providing more affordable and higher quality products. Our aim is to make a good life at your fingertips.
Looking forward to serving you again.
Have a nice day.
Yours,
Bree
What can I say.If I could give this company 0 stars I would. Get so exited by looking at the beautiful dresses fro they web and order2 of them. Paid over a $115 dollars for it and never received them. From the web it is looks like they care about they customers but they not! My package was lost in a mail and I did conformed that by FedEx. This company refusing to return my money back and send me at least 10 the same email, so looks like Bree is just a Chinese computer. They never offer any solution to the issue.Be aware of this company because they will not refund your money. Needles to say that you only find out that they ship from Chine after you place your order. I am disputing my payment through my credit card company, but they feeling that I been treated like $#*! and not like a customer who spen a $100 buck on a dresses. Save your self a time and money and shop somewhere else.
Order#FD*******( to prevent a usual comedy from the company that they never heard from me)I send millions of emails and spend a good amount of time on the phone with FedEx and Post office since they give me all wrong numbers)
Hi Tetyana,
Thank you for your order and so sorry to hear that.
Firstly, We currently have warehouses in the United States, Europe, and China. Usually, products will be sent as per the principle of proximity. And we will arrange a transfer from the allocation of other warehouses if any items are out of stock.
Secondly, the parcel tracking information shows Delivered to the shipping address which you left for your order. If you still do not get it, please ask your family and neighbors if they signed for you or not. Also, we have contacted the shipping company to provide the Proof of receipt, we will send it to your email soon.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 626-333-4772 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Customer Service Department
Wish I could give them zero stars honestly! The website lies about both processing and shipping time. They say processing takes 1-2 days "Bree" from customer service will tell you it takes 3-6 days. They also state 6-9 days shipping with no other options again "Bree" will tell you it's actually 8-15 days. I multiple times have asked for a supervisor but "Bree" refuses to give up sending me information I have not asked for and answering everything besides the questions I have actually asked like for a return label since they didn't deliver or process within their given time frame so I can be refunded for something I couldn't use due to their mistakes and blatant lies. The dresses aren't even that great of quality and run super super small order at least TWO sizes up if you want to deal with scam artists. If you're looking for a gatsby dress go to amazon great quality, pretty accurate sizing, fast shipping, and GREAT customer service. I only wish I had read reviews on this crappy company before wasting $ on a dress that didn't arrive for my event. & "Bree" unless you plan on sending the return label AND refund don't bother responding to this.
Hi April,
About the shipping time, https://1920-fashion-dress.myshopify.com/pages/about-the-delivery-time
Delivery time: Total Delivery Time = Processing Time + Shipping Time.
Processing Time: Before shipping your order, normally we need 3-5 business days to prepare your products because some products are made by special technics, do strict quality-control tests and carefully package the items. So the processing time is separate from the shipping time. Kindly note a small number of orders may still need between 7-10 business days depending on stock availability.
Shipping time: Normally it will take 8-15 business days(some places will take 1-2months because of the long distance, such as South Africa, etc.)by Standard Shipping method and it will take 6-10 business days by Expedited Shipping for the most places of the United States.
I didn't read reviews before making a large purchase of about $300 worth of dresses back in January... It is now almost April and haven't received anything at all and the tracking is showing is started off in China and has been shipped all over the US to random states and is still not showing that it's on its way to me ANYTIME soon! After reading the reviews, I am so disgusted and heartbroken. I feel I have just been cheated out of money that was used for my birthday gift and it's clear that the company doesn't care and isn't held accountable. If I don't receive my dresses soon and/or if I do, and they are all too small and horribly made, then I am happy to go to court and will be happy to have anyone else wronged by this company to join. Especially since they told me that they're based in California. If it was only around a few dollars and wasn't something I really wanted and looked forward to, I wouldn't be as upset. But the fact that after months I am still empty handed and out $300 makes me physically sick to my stomach. I imagine that the few positive reviews are from people that work for the company of were paid to make nice reviews for them.
If I somehow come out of this unscammed and actually do receive my dresses I will be sure to update everyone.
Hi Dorothy P,
I am so sorry to hear that.
I tried to check your order via your name Dorothy P but failed, could you please kindly provide your order number and show some photos of the problem so that I can show the problem to our factory to improve the problem soon?
Please kindly contact our serviceman via email address: service@retro-stage.com
We will try our best to serve you well.
Await your response.
I've purchased two 1950's retro dresses online. One is yellow and white sunflower dress and the other is a blue ruffle cold shoulder dress.
This was my first time shopping online. I've ordered the dresses in April during quarantine. Because of that, I wasn't very sure about the size and I ordered size M insted od S which would fit me better, so I had them narrowed a little around the waist. The blue dress fit me more in the waist, but the yellow was a bit too big.
Perhaps it was because of Corona, I'm not sure, but I waited about 3-4 weeks for them to arive in Texas at my cousin's house. Since I haven't shopped online before, I didn't want to risk sending them to Europe where I live.
When my cousins gave me the dresses, I was amazed by how the color, shape and everything was exactly like in the picture. I knew the sunflower dress was going to be the same color, but the blue one was surprising, it wasn't even a shade lighter or darker than in the picture.
I will probably again sometime in the future order some more. These retro dresses are affordable, unique and stunning!
Answer: XL is a Uk size 14 you have to look at the measurements not the Uk and Us sizes as they are a bit out. The sizing chart is at the bottom of the page of the required item go by the cm, s or inches
Answer: Hah, good luck. I returned mine over 6 weeks ago and still haven't gotten my refund. I won't ever order from this company again. Terrible service.
Answer: It's coming from China and takes 60 days… they add a s"order shipped but it's not shipped… it's a scam sight. Call your bank and dispute the charges.
Answer: I would say yes, China sizes. I ordered 2PCS White Blouse Top & Suspender Pants - White / XL / 10~12 and the size was smaller than a 10, about an 8, but you couldnt wear the pants anyway, so doesnt matter. They list XL as 10-12 but i would still size down and with how the pieces vary greatly, that might still be false.
Retro Stage has a rating of 3.1 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Retro Stage most frequently mention good quality, many compliments and beautiful dress. Retro Stage ranks 105th among Clothing sites.
Hi Cassie,
Thank you for your order in Retro Stage.
Thank you very much for sharing your great comments! We are always committed to providing more affordable and higher quality products. Our aim is to make a good life at your fingertips.
Looking forward to serving you again.
Have a nice day.
Yours,
Bree