The dress is great quality can't wait to wear it, I ordered a1920 style dress it fits beautifully the detail on the dress is simpily memerizing, quick delivery great price
This company steals images belonging to vintage and retro Instagram influencers wearing dresses made by other high quality reproduction vintage companies, namely The Pretty Dress Company, Vivien of Holloway, Top Vintage Boutique and Unique Vintage. They then pass them off as their own products. Check for yourself on the other brands' websites or look at the last two comments in the snapshot I took from Retro Stage's IG account! This is the reason there are so many complaints about the dresses not matching the pictures - THE PICTURES ARE NOT OF THEIR GARMENTS! The photos are often the official modelling shots taken in collaboration with these other brands and they have no right to use them or make rip offs of these companies designs. They also use snapshots from smaller Instagram accounts and pretend they are pics of "happy customers" but, AGAIN, they are pictures of normal people wearing the other brands I listed above (they did not buy from Retro Stage). DO NOT BUY from this company! Buy from the original designers instead.
I have bought 2 beautifully unique dresses from this business! They are high quality and at a great price! Very elegant. I received many complements.
The dress I got from Retro - simply amazing. So many compliments received and it's comfortable to wear too. Thank you Team and stay safe indeed!
Ingrid,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Today I received my dress. I'm delighted with it lovely quality and arrived in time. Will be ordering more from you in the future. Thanks Ger
I haven't had any issues with retro-stage. My packages always arrive on time and they're exactly what I order. Recommend it for you all.
Little cap came today, looks great. Still waiting on the 2 dresses i ordered. Hopefully they will be here before the wedding in March.
So far so good. Timely response after payment receipt. Info on policies was very enlightening. Thinking this may be my next guilty pleasure...
Regina,
Thank you so much for sharing the review!
Retro stage always tries our best to provide excellent goods and customer service.
Looking forward to serving you again.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
I love their clothing style especially swimwear. The size is little big so order your normal size. Easy return and excellent customer service.
Judy,
Thank you so much for sharing a five-star review!
Retro stage is committed to making returns easy.
We always try our best to provide excellent customer service.
Looking forward to serving you again.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
I am cautious when ordering online, but this dress is beautiful and as described! I have already ordered 3 more for my daughter!
Iv botten quite a few swing dresses from retro stage! They are all amazing and are decent quality! This is my favorite though
Hi, there. Thank you so much for taking the time to share your experience with us! We're so glad to hear that you're loving our products, and we hope you'll be back for more soon!
Best regards,
Retro stage team
I've not even received the dress yet, it's been more than half a month and I've paid for expedited shipping. Just use Amazon.
Hi Veronikka,
Thank you for your order in retro-stage.
I checked your order tracking information for you, your parcel delayed for China National Day Holiday, the parcel will arrive you in 2 to 3 days, I have emailed you the details, please check your inbox, thanks.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree
I was sent an incorrect size and have been virtually ignored regarding my request for an exchange. Do not deal with this business.
Hi, Susan. Our Customer Care team is available via phone, chat, or email, from 9am-6pm PST, Monday-Friday. They are a very small team, but please rest assured that they are always working hard to get responses to everyone, as quickly as they are able. I understand your frustration, and will be sure to share your feedback with the appropriate teams.
Absolutely love site for all my vintage dress'!
Delivery usually takes a while but it's definitely worth it for when they arrive!
Site was extremely user friendly. My order shipped faster than I expected, almost instantly. I will be looking forward to ordering again.
I have not heard from anyone. Money was taken out of my account. I paid extra for a speedy shipping date.
Hi Dale,
I am so sorry to hear that.
I tried to check your order via your name but failed, could you please kindly provide your order number and show some photos of the problem so that I can show the problem to our factory to improve the problem soon?
Please kindly contact our serviceman via email address: service@retro-stage.com
We will try our best to serve you well.
Await your response.
Purchased clothing, returned them paid shipping myself for return, never received refund, called them and guy said I have wrong number
Hi, Jeannie. I'm very sorry for any disappointment regarding our return shipping costs. As described in our return policy, you will need to pay for the return shipping yourself for any returns that are not quality issues. Our Customer Care team is available via phone, chat, or email, from 9am-6pm PST, Monday-Friday. They are a very small team, but please rest assured that they are always working hard to get responses to everyone, as quickly as they are able. I understand your frustration, and will be sure to share your feedback with the appropriate teams.
I placed the order for six swimsuits and only three arrived. I will never be shopping here again. Not professional.
Well make and very beautiful. I think i will knock them dead with my outstanding look. Fits perfectly. Thank you.
The clothes are just as described, arrived very quickly and fit well. I get complements every time I wear them
Dorothy,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
Overview
Retro Stage has a rating of 3.1 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Retro Stage most frequently mention good quality, many compliments and beautiful dress. Retro Stage ranks 105th among Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kaitlyn,
Thank you for your order in retro-stage.
Thanks for your words. So glad the dresses makes you satisfied.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Looking forward to serving you again.
Have a nice day.
Yours,
Bree