So far I have bought 4 dresses from retro stage and I love them all shipping isnt too long and the dresses are beautiful! So are the hats and shoes!
There was a mishap with the order (on my behalf) and the customer service (Bree) was super nice and helpful and got my order back on track :)
Retro-Stage customer service was courteous and very helpful. Thank you for all the assistance. Order FD*******
Hi,
Thank you so much for sharing the review!
Retro stage always tries our best to provide excellent goods and customer service.
Looking forward to serving you again.
Any more requests, please kindly contact me via email address: service@retro-stage.com
Yours Sincerely,
Retro-stage Team
I ordered my dress a month ago and never received it. DO NOT BUY CLOTHES HERE. They sure took my money though
Beautiful, well-constructed clothing for any girl who wants to embrace her inner Marilyn, Grace, and Audrey!
Gwendolyn,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I bought a 20s dress and my friend bought a 50s dress! They are very nice and the quality is really good!
Emily,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
I bought a 1940s drees, and it came just as the picture. It's verty well made and fits perfect. I recommend this site a lot!
I placed my order on February 19th assured delivery in 7 to 10 days. The Gala was on March 8th and the dress arrived on March 12th.
Hi Marcia,
Thank you for your order in retro-stage!
Sorry, we can't find your order based on your existing name. Could you please provide your order number information so that we can help you soon?
You can contact us via email address: service@retro-stage.com
You can also call +86 13092605881
Await your response.
Have a nice day.
Yours,
Bree
The dress is beautiful and true to size. Its is beautifully made and isnperfevt fornthe event i am attendinf
They do not honor refunds, even when you return the unused item. It is a SCAM to keep your money.
DO NOT BUY FROM THEM!
Dear customer
Sorry to hear that, would you mind providing your order number so we can verify your order?
Best regards,
Retro-stage Team
NEVER EVER!
If you not to have do with the money, or if you have too many and you really don't want to see again, recommend to buy from them
AVOID THIS WEBSITE, I made the mistake of buying a dress from here. It looks and feels like a costume, nothing like in the picture.
Hi Aliina M,
I am so sorry to hear that.
I tried to check your order via your name but failed, could you please kindly provide your order number and show some photos of the problem so that I can show the problem to our factory to improve the problem soon?
Please kindly contact our serviceman via email address: service@retro-stage.com
We will try our best to serve you well.
Await your response.
I absolutely loved the dress I purchased from retro stage. I will purchase from there again!
J'ai commander une robe en janvier 2020. Elle est arriver en $#*! et ressemblais à un morceaux de rideaux. J'ai payer 1550 pour la faire renvoyer. Depuis février il me font tourné en rond pour le remboursement il me doivent 55
Hi Abbygaelle D.
Thank you for your order and so sorry to hear that.
Retro-stage never let any of our customers lost money in our shop.
You will surely get your money back after you returned.
Could you please provide your order number so that we can check the refund status for you soon?
If there have any more request, please kindly contact us via email address: service@retro-stage.com
Or you can call 626-333-4772 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours Sincerely,
Retro-stage Team
Заказала платье 31.10.2021 получила 12.01.2022, доставку задержали новогодние праздники. Продавец отправил быстро, посылка отслеживалась) немного не угадала с размером, это уже мое упущение) тем не менее платье красивое, пошив ровный, ткань приятная, цвет насыщенный) спасибо
ANNA,
Thank you so much for getting in touch with us and for taking the time to leave us a five-star review.
We're delighted to hear that you are pleased with the service, and we look forward to dealing with you on your next purchase.
Any more requests, please feel free to let me know and we will surely try our best to help you.
Our email address is service@retro-stage.com.
Kind regards,
Retro-stage Customer Service Team
Puntuali nella spedizione, sempre disponibili a rispondere a qualsiasi domanda. L'abito è ben fatto, ha superato le mie aspettative, veste benissimo.
Taglia S
Ho ordinato due vestiti, che sono stati spediti con due pacchi diversi. Il secondo è arrivato in ritardo, dopo numerose sollecitazioni, e ho dovuto pagare tasse doganali. Non comprerò mai più
Veronica,
Thank you for your message and so sorry to hear that.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.
In addition, if the package is charged with tariffs, please send the notification document of the tariff to our staff, and we will help you apply for compensation.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team
Hasta ahora la atención ha sido perfecta desde atención a cliente hasta la pagina oficial de Facebook, me he seguido el pedido desde que salió del lugar de origen, espero con ansias que llegue mi producto ¡YA!
En ningún momento he perdido comunicación con atención a cliente.
--------ACTUALIZACIÓN 24/09/2021----------
He comprado un vestido en RetroSatge desde el 6 de Agosto 2021 lo cual el 11 de Agosto 2021 se autorizó y se entregó al transportista, y desde esa fecha hasta hoy no he recibido nada, las actualizaciones son muy tardías el 14 de agosto 2021 al 14 de Septiembre recorrió una distancia considerable pero el dia 18 de Septiembre se esta regresando al lugar de origen, lo cual me hace dudar si en realidad me llegará mi compra.
Según atencion al cliente mi compra llegaría en 9 a 15 dias habiles, han pasado 27 dias habiles y 41 días naturales y NADA
Estado; Decepcionado.
NOTA: Le califico con 5 estrellas para que los usuarios vean la realidad.
Andres,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team
De maten vallen klein uit, Ik heb uit voorzorg 1 maat groter besteld en het past perfect. De verzending was erg vlot, 8 dagen na de bestelling ontvangen.
Mi hija y yo estamos encantadas. Muy lindos vestidos diseño y calidad de la tela Además llegaron en el tiempo estimado...
Overview
Retro Stage has a rating of 3.1 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Retro Stage most frequently mention good quality, many compliments and beautiful dress. Retro Stage ranks 105th among Clothing sites.
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Hi Bailey,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thank you again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team