I absolutely love my new clothing... it is so beautiful. I will enjoy wearing my new clothes both out and also around the house.
Hope to get my order FREE so far I like super cute dresses; 8 to 12 says for shipping. To be continued...
It looks very suitable to match with my new vintage dress! It helps me a lot in choosing a hair decoration. Love it!
I love this dress and the accessories! Its perfect for the event I am attending. I'd recommend this sight to all my friends!
This dress was true to size nd good quality for the price. The style was cute and exactly as pictured in the website.
Beware dont shop from here.
Stuff took 2 months to get
Was poor quality
And was broke
Customer service takes forever to get back to you
I order 2 dresses and some Accessoires, i had it in just 3 Weeks! The Material is great! I love it! Good Quality and super Price
Email conversation with retrostage bree:
Just received these 2 dresses after having to pay 150 skr for customs.
According to your size charts I am a size large, exactly. Bust 98 cm, waist 79 cm and hips 103. I am 169 cm tall and a normal shaped woman.
But look at these pictures!
I would need at least four extra boobs to fill out the green one and the floral dress looks like an old lady swimsuit that could fit two of me.
Answer:
Dear customer,
This is Bree From the Customer Service Department.
What about I apply 5 dollars refund for you and you keep the item to solve the problem?
You can return back to get the full refund.
I have to remind you that The cost of return will be paid by yourself. I will refund to you immediately when I receive the package.
Additionally, please make sure the items are in good condition and will not affect the secondary sales. Otherwise, we will not refund to you. Please provide me the tracking number of your return parcel. No tracking number, No refund. Please understand.
The return shipping address is to the United States:
******* Salt Lake Ave. City of Industry CA *******
I respond:
How will 5 dollars refund solve the problem?
You have sent me a faulty product I can't use for anything.
To send it back with tracking will cost me as much as I have paid for the dresses. So neither this will solve any problem.
Perhaps you could send me a dress that is made according to description and size chart on your website?
Bree answers:
Dear customer,
This is Bree From the Customer Service Department.
You can return back to get the full refund.
I have to remind you that The cost of return will be paid by yourself. I will refund to you immediately when I receive the package.
Additionally, please make sure the items are in good condition and will not affect the secondary sales. Otherwise, we will not refund to you. Please provide me the tracking number of your return parcel. No tracking number, No refund. Please understand.
The return shipping address is to the United States:
******* Salt Lake Ave. City of Industry CA *******
Hi Louisa,
Thanks a lot for your photos and so sorry about the problem.
About the customs, We do not responsible for the customs clearance and customs duties. Normally, our customers would not be charged any tariffs. However, because of increasingly strict customs inspection, it happens sometimes. We have no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
About the not fit problem, You can return back the not fit dresses to get a full refund, but you need to pay the return shipping fee by yourself.
Or you can keep the dresses to get the partial refund.
You can get the full refund without the need to return back for the following situation:
1, get the wrong dress, for example, you order color white but get color Black, or ordered size L but get a size XL and so on.
2, get the damaged items.
In your order, you get the size you ordered, we do ship the right size you choose for your dresses, if it is not fit, you can return back( you need to pay the return shipping fee) please kindly understand our return policy, thanks.
Yours
Bree
Fun dress, true to size, and good quality material and construction. Looking forward to our Roaring 20's Gala!
Good fit and good material, didn't expect the bottom to poof out of its own but it does and I love it!
Overview
Retro Stage has a rating of 3.1 stars from 746 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Retro Stage most frequently mention good quality, many compliments and beautiful dress. Retro Stage ranks 105th among Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sandra,
Thank you very much for sharing!
We will continue to work hard in the future to provide better products and services!
Thanks again for your feedback.
Any more requests, please feel free to let us know and we will surely try our best to serve you well.
Stay safe. Everything will be better.
Yours Sincerely,
Retro-stage Team