I recently ordered a retro-stage dress and it was just perfectly beautiful. High quality, very affordable and shipping was also very fast.
I recently ordered fringe dress, it arrived very quickly and I am very happy with the quality. I will definitely order again.
I placed the order on December 1st. I haven't revived the dress yet. Terrible shipping service. I will not buy anything on this website again.
I am getting the major run-around. I am beginning to think I will never get my money refunded for a return I made in October.
Hi
Sorry to hear that
We are sorry we can't find your order through your description, may I know if you purchased the product from our website? Would you mind providing the order number?
You can contact us through the after-sales email: service@retro-stage.com
If the parcel is lost or returned back to us, we will apply for a refund / resend it to you soon.
We'd love to help you, but there's nothing we can do if you don't cooperate with providing the information we need.
At this difficult time hope you can understand.
Yours Sincerely,
Retro-stage Team
I purchased a fun party dress in the late 20's style. It came in about a week and was true to size. I am a petite height so I was pleased it fit.
No reaction to 4 emails and any contact, no chance to send stuff back, no buyer protection by paypal, 350 lost!
Shipped so quickly and was exactly as described! Material was very comfortable and stretchy! Love the dress!
I purchased this dress in a size 14/16. It fit fine, a little on the loose side and a little stretchy but I loved it and got several compliments
Hi Christ,
Thanks a lot for your share! I am so happy to hear the dress meet your request.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
We will try our best to serve you well.
Looking forward to serving you again.
Have a nice day.
Yours,
Bree
The Customer Service Department
Good product and great reaction from after sales department.
The follow of the shipping is easy and very good.
Corinne,
Thank you for providing such positive feedback.
We are so happy to hear that our after-sales service and product quality meet your requirement, you are happy with them.
Any more requests, you are welcome to contact us.
Our email address is service@retro-stage.com.
Any more requests, please feel free to let me know and we will surely try our best to help you.
Kind regards,
Retro-stage Customer Service Team
One dress had a broken zipper and was useless. The other dress was ok. I like the material of the second dress much better.
Hi Sam,
Thank you for your message and so sorry to hear that.
Broken items can get a refund without return.
I want to help but failed to check out your order information, could you please provide your order number and some photos of the broken dress? I will give you a solution soon.
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree
Overview
Retro Stage has a rating of 3.1 stars from 746 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Retro Stage most frequently mention good quality, many compliments and beautiful dress. Retro Stage ranks 105th among Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joan,
Thank you for your order and so sorry about the delay.
In the sales season, due to the sudden increase in the number of parcels, warehouse outages in logistics channels, strikes in some countries, bad snowstorms and other reasons will cause parcel delivery delays.
I want to help you check the detail but failed to find out your order information with your name, could you please provide the order number?
If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Happy 2020!