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Rev has a rating of 1.9 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Rev most frequently mention and customer service. Rev ranks 17th among Transcription sites.
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Really disappointed. They make it as difficult as possible to work with them. Bad system to pay them... impossible to get in touch with them... don't waste your time.
Just had a file meticulously typed out and I'm in awed. Great job ladies and gentlemen, whoever you are over there. You make it easy to work!
Despite what they tell you, they will use non-English speakers to do the transcript and they are mostly using AI to do it. If you have multiple speakers, your transcript will be a disaster. Trust me on this one.
There is a reason why Rev prices are lower than other service providers.
As a transcriptionist, these people will STEAL your time, STEAL your talent, underpay you and treat you like dirt. As a worker, you are easily replaceable and nothing but a number to them.
They will ask you to listen to files without being paid, which easily amount to a few hours a week if you're working full-time, as if all the preparation work involved didn't count for anything.
99% of the files come without glossary. You will do a lot of research, for free. If you work tirelessly and as fast as you can, you will barely make 7$ an hour. But remember, that's only if you're very good at it, and if you have months of practice under your belt.
You're not an employee, you're a so-called independent contractor, meaning there is not benefit for you and they can cut off your access to the platform whenever they want. They don't owe you anything. You give them your time for years, as I have, and you will be denied access for a misunderstanding, without having anyone to talk to. All they want is your underpaid labor. They will milk it until you're utterly exhausted, and then you will feel like an absolute fool.
This is modern slavery at its finest. As a transcriptionist, you are feeding AI and helping Rev become better at voice recognition, so they can then profit from commercializing new software, enriching people at the top, helping them replace people by machines as quickly as they can.
Everyone says to go here and apply but I think their website is broken. I cannot apply or access. I write a different review once this works.
I placed an order for a human to type and was told the turn around would be 6 days which seemed kind of long for what they were charging me... less than a few hours later I received a email stating that the order was going to take longer than the anticipated 6 days?
I said cancel the order and transfer it the "kinda sorta correct " AI format for less cost and quicker computer generated turn around.
Thats when it was apparent that this company is a bs scam site.
They would not switch it and amazingly said that my document was now in progress and they could not switch or cancel anything.
They then gave me a $20 credit and I still have no document 3 days later.
This scam company should give a anticipated hard finished product date... give the consumer the option of that time line working before charging you, since they are less than reasonable.
Will never use this BS site again!
That's a good idea I can't believe this work so amazing and so unbelievable wow that's great and so amazing idea for earning
I just got my first video subtitles finished by Rev. You advertise that a real person checks it but I just spent 45 minutes making corrections to a 11 min video. I get better quality subtitles with the basic YouTube system. I am extremely disappointed and will not be sharing this bad of a product with my subscribers
Rev.com does not email me the finished product (burnt in captions on videos) and does not give access to the finished product on their website.
In order to get your finished product, please be prepared to spend an extra 30 minutes jumping through their automated customer service bot before reaching a person and waiting for them to email it to tell you it's your fault (it's not, it's them), and grudgingly send you your completed project manually.
Every time.
You will get every email but the completed project you paid for. And you will never get access to your purchase (if it's burnt in captions) on the website itself. By design.
Guess they like to keep their customer service people busy.
I completed 18 jobs for Rev with consistently high, near perfect scores.
You can see this in the photo I've uploaded. (Grade 5 is the highest score)
When I asked for a review of the scoring on my last job, my account was deactivated with no warning.
They then adjusted my last score heavily downwards.
Payment is very low and does not meet even minimum wage.
The captioning work is tedious and time consuming.
There are stringent deadlines for completion imposed.
You compete with other 'Revvers' for jobs that are often poor standard and with low quality audio.
I viewed the work as like having a challenging puzzle to solve.
It was interesting to see the variety of videos uploaded for captioning.
Things like children's cartoons, business promotions and even explicit content.
It would be hard to earn more than $7 per hour doing this work.
I am yet to see any of the $70 I earned.
Considering this abhorrent treatment of their workers, and the fact that I can no longer access my account, I am not optimistic about payment.
I work for Rev as a contractor and make about $350 per week working 6 hours per day. I've tried all of the other online WFH gigs and this one stands out. You're paid every Monday via PayPal. I've been with them for about 6 months and never had issues getting paid. Rev is fine, you can work as much as you want. It's great supplemental income.
The problem is the other contractors! If you go to the forums all they do is complain (which stops them from working). They believe they should be making a full, liveable wage on this part-time gig, it's ridiculous.
They bring the morale down and they run off new members with horror stories or bullying. I've never had an issue with Rev directly. The application process was easy and like I said, the monies paid were enough to make me happy and arrived like clockwork before noon EST every Monday.
Yes there are horrible files but you can choose what you want to do. I've done 30 minute files that paid over $1.00 per minute or files that were an hour and paid 50 cents per min because I loved the subject.
Rev has transcription, captioning and grading opportunities. But beware of the graders who are in a clique and think reviewing someone's work (and not even all of it, just small portions) is on the same stressful level as having to submit 30-90 minutes of perfection.
The only thing worse than the graders are those who review what the graders (aka their friends) have submitted after you dispute an unfair grade.
The forum is a cesspool and the same people claim they're leaving every week. They never do. They just want to scare off newbies so they can keep all of the jobs and money. Stay off of the forum, make a daily or weekly goal for yourself ($40/day or $200 a week for example), lay low and only make a fuss if something is wrong with your payments.
They deactivated my account without telling me why. They sent this message:
Your Rev account has been deactivated due to quality reasons that are unrelated to your current metrics.
One or more of the following reasons applies:
Multiple instances of negative customer feedback on your submissions that were validated by our internal review.
Multiple scores that were considered not customer-ready.
Multiple projects sent to be redone.
Internal standards review of your account indicated significant quality concerns.
You will be compensated for any completed jobs prior to your account being deactivated. For general questions, please refer to Deactivated Accounts FAQ.
This decision is final. We wish you all the best in your future endeavors.
---This does not make any sense at all. There weren't any complaints about my work. This website is a scam to get free labor so that they can deactivate you right before you reach the status you've been working countless hours to achieve.
Rev is fine when everything goes ok, but they are not good at customer service, refunds, or owning up to their errors. There is no transparency and no recourse, other than to find a better transcription service.
They have you go thru this long application process, only to ignore you. Even if you do get work with them, you won't be paid what you're worth.
You make maybe 1-2 dollars an hours. Files are hard and if you don't do them perfectly, meaning you could mishear because you're human, you get downgraded and may lose your job. Stressful. Fear inducing. Crazy. Also, they expect you to listen to files full of foreign language and singing, which we can't transcribe. So you listen to a five minute file of singing, and you tell them it's untranscribable and get paid zero for this. This company is unethical. THEY USE AND ABUSE anyone who is willing to work for peanuts. Half of peanuts.
Their actual turnaround times are always at least twice what they tell you. And when they fail to deliver as promised (99% accuracy for good quality audio, delivery within a quoted turnaround time, failure of transcriptionist to follow style guide) they always refuse to refund your money. Most of their customer service agents have been patronizing, one was dishonest, and one told me that if I was going to keep insisting the company provide services as advertised, I needed to stop using them. I had already chosen another company by that point, though. In my photo, note the time I placed the order (11:41 am), the time I took the screenshot (3:03 pm), and the turnaround time (4 to 13 hrs). It takes the average transcriptionist 1 hr to transcribe 20 minutes of audio, not 7.5 to 16.5 hours.
They scam transcribers out of their ability to make any decent money. When you are paid $2 for a project that takes you hours to do due to terrible audio quality and when you must score nothing but perfect score in order to get better gigs, you know this company definitely doesn't have your best interest in mind. Steer clear of Rev. There are better options.
Rev.com hypes great rates for doing transcription. They give you some easy to understand samples with one or two speakers, no background noise whatever, and a brief recording time. You complete these, get paid, then you get the real assignments.
You will see an assignment with 4-5 people or more speaking that has been accepted and put back in the pool multiple times. You will get assignments with people with nearly indecipherable accents, and in some cases the transcription assignments appear to be private conversations that do not appear to have full consent of all parties. In some cases, the calls are coming from an inmate at a corrections facility.
In addition, a great many of the assignments give only a limited time frame to get them done, and you are not paid for the time you worked on the assignments, only when they're completed. Don't waste your time.
One bad score is enough for these clowns to deactivate your account. They pay, at most, is ~$4 an hour for tedious and monotonous work. They expect perfection for terrible compensation.
I was hired and my account was closed after less than a week for receiving one bad grade. What a joke this company is. Stay away and don't waste your time.
Answer: Pretty much a scam in terms of pay. I earned around $30.00 my first day for 6 hours or more of tedious work. That's easily under minimum wage in every state in the United States. With that being said, they also will deactivate you in a heartbeat if you fall below their ridiculous standards. There's a reason that California will not allow for its residents to work for companies such as these. They are scams who pay slave labor wages. Stay away.
Answer: Good reviews. Not worth it. I will work with local translators next time.
Answer: Impossible. They ignore emails, and do not answer calls outside standard business hours. But most critical is to have a web based service that ignores emails from clients.