Reverse Health

As I'm seeing with other people here, they charged me $99 for a subscription that I didn't even know I signed up for. They say I agreed to it when I initially filled out a survey to begin the program six months ago. I never did anything with the program after that initial contact. I received a couple emails from them, but never with any terms or conditions or anything indicating that I had signed up for a subscription. It's a scam. They offered me a 50% refund and access for life. They say that's the best they can do but of course they could give 100% refund and they just refuse. Don't do business with this company.

Don't even open this app. I looked at this app last Sept, filled out questionnaires and got charged. Could not open app. Tried to remove my self and delete and get refund. They refused. Today I got another charge of $150. I checked my phone for reoccurring subscriptions and it was not there. Again no notice renewal of charges. I had to spend 2 hours fighting for it back. Screen shot all your messages! They honestly wanted me to prove I sent a cancelation notice. I told them to show me I didn't.

I purchased this app thinking it would help with Menopause weight gain...absolutely useless and a gimmick to get you to sign up.
Read the fine print as they charge you another 180.00 Canadian in the subscription!
Worst app out of all the health and exercise apps and a total waste of money!
Why didn't I read these reviews first!

They have well written responses to my refund questions so I know this happens often!

They billed me $99 months after I quit.
The program itself is just another restrictive, time consuming app like Weight Watchers. Just move more, strength train, and use a simple food tracker to understand where you need to improve your diet.
I tried it last summer and after a few weeks deleted the app and unsubsribed. So yesterday they billed me for $99. I asked for a refund, they refused, I filed a complaint with PayPal.
I'm now getting multiple emails daily emails from a person using a different name nearly every time making different excuses not to give my money back. They tried offering me their useless program for life; I don't want it. I want my money. They ADVERTISE that they will give refunds. Of course I filed a complaint with PayPal, and now they're saying they can't give my money back because of this. This is absolutely bogus - of course they can give my money back (which I actually need for my family) any time they choose.

If you decide to up an initial exploration of this app screenshot everything. Do not use PayPal to pay. Reverse Health do NOT send you further information or any notification that they'll auto renew. Customer service messages are pro forma & no help. They auto renewed €139 and did not reply to my complaint. I contacted PayPal but because I did Reverse Health REFUSED to refund. PayPal found in their favour. They send NO NOTIFICATION of renewal (like every other business) and you are supposed to recall what you read over a year previously. They maintained they were right & did not take any criticism on board. If this review stops someone else being defrauded then I'll be happy. Reverse Health are clearly only interested in getting your money!

I cannot use my app. Countless emails back and forth with no understanding of the problem or rectification of the problem. I want a refund, they are only offering a 50% refund, not good enough

The app seizes up after every entry. I have to uninstall and reinstall every time I want to add anything. The help centre suggestion was totally useless. I want a refund.

I was excited to find a highly rated program through Forbes. Everything looked and sounded great until I purchased the 6 month program. Please note that you can't see anything until you download the app and there is no free trial period. Once you open it, you are toast. The recipes are limited. You can't "swap"
Foods as easily as you think. There isn't a scanner to help with tracking. When you ask for a refund, you get a continued sales pitch of "well, we can give you this or that" instead of a refund. The most they would offer me was 50% back. This is a scam and they should not be allowed to sell their product anymore.

Make sure if you cancel you get it in writing. I was just charged for another 6 months after I canceled back in September 2023. Customer Service will not help you.

Sounds like I'm not the only one that wasted and lost money. I totally agree with another review listed below.

Don't waste your money. You won't get it back. They are rude and unethical. They will argue with you and you waste your time because they will win. That is the only way they make money is by taking your money and fooling. I went back-and-forth and I had to give up and realize I lost $75 for nothing. The site is so basic and some recipes don't have food that I've heard of here in US.

"Bought app as couldn't see what it was without doing so and after downloading and viewing for a minute I realised it wasn't something I'd manage. Company offered 50% refund then refused to refund anything. I'm taking this to all the U.K. Tv programmes and magazines that deal in unethical selling techniques. Too much money to just lose."

Awful service. Theu just want your money. They don't care about their customers. It's not worth it they charge too much after the first offer.

I agree this company is a total scam. IF I CAN RATE A ZERO I WOULD! THEY DO NOT DESERVE A 1. We all should get together and sue them and get our moneys back! There has to be some kind of law against apps taking our money and not giving our refund. They wanted me to do the program for 14 days then send pictures of my food lol and evidence that I did the workouts. I dont have time for this bull*** I promised to sue them and shut them down and they refunded me my money in full. BUYER BE WARE DO NOT PURCHASE THIS APP. IF YOUR UNHAPPY THEY WILL NOT REFUND YOU!

I have been looking at programs for 2 months. Reviews about this company must be either co-erced and uninformed. This is NOT USER-FRIENDLY! I work in apps and computers all day- you have to cook their recipes- no nutritional assessment if you just want scrambled eggs and fruit or yogurt with sunflower seeds. They refuse to refund my money unless I do their program WITH PROOF when I complained it's not user friendly…

Avoid this app like the plague. There is much better information on other sites. I have come to the conclusion that the app is set up simply to net cash from people who are desperately trying to help themselves. It's a cynical and prize.

I would like a refund.
I have not used the app. After an initial expiration which I found difficult to negotiate
I cancelled but due to the opacity of reverse Health, site (or some deliberate action to make cancellation impossible) a payment was taken from my PayPal account.
I was incredibly upset that €139 left my bank as Reverse Health, had not sent me any notification of renewal as other apps do.
Instead of responding to my shocked request to provide information about why I was billed Reverse Health did not respond. I asked PayPal but they relied on info sent by Reverse Health (which I did not possess) and said I had to pay.
I am still upset and furious with Reverse Health and I have asked again for a refund.
I suspect that Reverse Health will hide behind the obscure small print that they included in pre purchase info and never sent me again. It is totally unacceptable for a company to be so unaccountable and unresponsive, I feel violated & scammed.
If you read through Reverse Health reviews, you will realise that many women feel the same way about the way that this company have treated them. I will happily change my review. If Reverse Health decide to revisit this request and refund me. It is really wrong unethical and immoral for Reverse Health to continue as if I have somehow offended them when there app, which is absolutely terrible by the way, is designed to take money and not really hand out much in exchange.
I would like Reverse Health to act with some decency and refund the money to my account.

No transparency. Downloaded this terrible app, realized it wasn't what I was looking for, requested refund same day, got the run around. Submitted a claim with PayPal, still no refund and they use the excuse that if you go to pay pal and are not granted a refund that they STILL will not refund me. Holding my money. They are a scam and not even experts in this field!

This company is a shell of an plan aimed at collecting auto-renewal fees they fight tooth and nail not to refund. "Recipes" are simple (eat toast with avacado or berries with yogurt) to unappetizing (salmon on scrambled eggs) but definitely NOT low carb as promised (toast, pasta or potatoes with most). Not worth the money you'll never get back.

Not what I thought it was. Requested an immediate refund. Was denied. Bad business practices, super bad content, this app is for amateurs. My health tracker on my ohone is way better. 72.00 is ridiculous when the "coaches" themselves do no exemplify what a trainer or coach should look like (totally not in shape) or have the knowledge needed charge 72.00! They will.keep your money. Also I've come to find out their refund policy is illegal. 72.00 spent for nothing.ni was never going to be a customer. I thought this was another app with videos for rebounding. I purchased this hy mistake and they still kept my money. DO NOT FALL FOR THIS. You will get much more out of a spiral notebook and a pen!

My wife loves this program. She is using it on my phone and she even sometimes shows me some exercises that are easy to do because I can not stand for a long time. Worth the money. She is eating healthy, makes me healthy dinners and she is happy!

This company is trash. If you sign up for their promotion they automatically sign you up for a stupid subscription. They don't notify you when they are getting ready to charge you for their program and there's no phone number to call. This program does not work. ZERO stars

Save your money, don't bother 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

This company charged me twice, and over charged me in total without ever giving me a chance to confirm what i was purchasing. Now they won't refund anything. A complete and utter scam, they should be shut down.

I admit I was excited to try something difference as I struggle with my weight. I should have done more research instead of getting caught up in the ads as this is all a hoax. There is no actual nutritional support it's what you already know if you have done weight loss programs in the past. The most frustrating to me is there is a FB page private to members that I was denied access to and have asked for assistance and told to request to join the page. 5 times I have asked to join the group and I am tired of not being accepted and reapplying. Lesson learned for me with this program and hope to save others before they waste their money on it.

Tbh, I am so disappointed! I paid for the program for 6 months. I downloaded the app and after 1 day knew that this program was not sustainable for my lifestyle. I contacted RH (which their customer service seemed like nothing but poor AI). After about 5 rounds of me saying this wasn't the program for me because it involved too much prep work (nearly 2 hours everyday for a vegan diet)... they kept trying to extend my service for no additional money - first a full year, then forever - basically, they DID NOT WANT TO GIVE ME MY MONEY BACK, whatever it took. When I was adamant that no amount of time with this program would make it fit my lifestyle, then I get the email that there would be no refund because I downloaded the app. I contacted PayPal and still RH refused so I had to escalate it to Paypal to see what they can do.

I paid for 6 months and after 1 day - 1 DAY! - changed my mind. This company is a scam!