• Reverse Health

Reverse Health

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Overview

Reverse Health has a rating of 1.2 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Reverse Health most frequently mention customer service, meal plans, and refund anything problems. Reverse Health ranks 221st among Mobile Applications sites.

  • Service
    62
  • Value
    61
  • Shipping
    18
  • Returns
    48
  • Quality
    56

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
50
12
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How would you rate Reverse Health?
Top Positive Review

“Requesting refund”

Laurie Z.
10/28/23

At first they denied my refund request, however, when I was able to show them their terms of requesting refund, they were very helpful. Caroline in particular did a fantastic job of keeping in touch with me and getting my refund expedited. Very much appreciated all her help!

Top Critical Review

“Never buy it”

Magdalena V.
10/2/24

The customer service does not help the customers, no way you can receive reimbursement to cancel even 1 day after. I hope nobody fell into their claws. I had never used it and it has been a problem to get back my money

Reviews (86)

Rating

Timeframe

Other

Thumbnail of user tanab52
Alabama
1 review
2 helpful votes
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December 21st, 2023

Very difficult to use. When I tried to get my money back after only seeing a film on menopause, they refused.

Tip for consumers:
That they listed themselves as MAYO CLINIC DIET. Had no affiliation with Mayo.

Products used:
Diet program reviewed but did not use

Service
Value
Quality
Thumbnail of user olgad150
Australia
1 review
1 helpful vote
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December 20th, 2023

PEOPLE BE AWARE OF THIS PROGRAM - THEY WILL NOT REFUND YOU, NO MATTER WHAT. I found this program and particularly, their Terms of Cancellation extremely unhelpful if not draconian. On paper, they say that you can get a refund if you are not satisfied, but in reality, they will ask you to comply with a long list of their requirements that no normal person will be able to do. They do not allow any flexibility for a customer to participate in this program. Their 14-day refund guarantee is based on such time-consuming and cumbersome requirements that one does not stand a chance to comply with it. For example, one compulsory requirement is to communicate regularly with program members on Facebook. What if I do not want to communicate with strangers and simply do not have time to scroll Facebook? But no, I do not have much choice here, I am bound to do it whether I want it or not. This is simply ridiculous. I have never come across a fitness or weight loss program which is so helplessly biased and inflexible. To make things worse, the actual program application is not very user-friendly and is not working for me. For example, it is unclear how I get access to the "menopause expert" as your program suggests. STAY AWAY from them.

Thumbnail of user ronniej.m
Bangladesh
1 review
0 helpful votes
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June 15th, 2023

Sleeping sooooo well! I'm losing weight, I'm not hungry, less headaches, less moody. And the best thing…I'm sleeping soooo well. I can't say enough about this community of people.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lornam116
South Carolina
2 reviews
4 helpful votes
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May 26th, 2023

Signed up for program
Never used
Automatically charged for renewal and would not budge on offering a refund

Thumbnail of user kristiw.p
Bangladesh
1 review
1 helpful vote
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June 14th, 2023

Feeling better each day. My confidence is coming back. My body can do this. Signed up and 2 weeks later I'm down 11 lbs. Wohoo!

Service
Quality
Thumbnail of user tammys1599
Florida
1 review
1 helpful vote
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December 13th, 2023

I canceled the day I signed up. They continued to charge my card for $252. Run as fast as you can. I have found multiple reviews with the same issue.

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user curtisem
Pennsylvania
1 review
6 helpful votes
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September 10th, 2023

Unethical company. Cancelled subscription on same day ordered. Was not informed of no refund policy until after signing up. SHAMEFUL!

Tip for consumers:
You have to scroll through lots of additional products once you sign up. When you get to the last one it will not proceed until you buy it. I just closed the page. That is why I cancelled my subscription, too shady.

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user wellergraubitz
Germany
1 review
0 helpful votes
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March 8th, 2024

Nicht kaufen! Du hast keine Rückgabegarantie! Selbst, wenn du das Programm nur eine Stunde angesehen und sonst nie genutzt hast Das Programm ist schlecht. Jedes Abnehmbuch ist besser und billiger. Abofalle, hohe Kosten für nichts! Nicht kaufen!

Products used:
App

Service
Value
Quality
Thumbnail of user nadineg96
Germany
1 review
0 helpful votes
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March 28th, 2024

App ist schlecht und ohne neue Informationen. Keine Nutzung und trotzdem kein Geld zurück! Es gibt keine Geld zurück Garantie. Abo wird nicht kenntlich gemacht. Finger weg!

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From the business

Reverse Health is the first weight loss program that focuses on menopause. Many of our members report 15-25lbs weight loss & reduced menopause symptoms within 12 weeks. The app-based program features:
- Personalized meal plan
- Access to recipe library with over 3000 recipes
- Tracker in app to log meal plan, weight, water, mood and exercise for more accountability
- Members-only Facebook group with more than 20,000 members
- Weekly FAQ calls with nutrition coaches
- Monthly Live call with our menopause expert and health & fitness coaches
- 12-week video coaching course on nutrition and mindset
- Beginner-friendly exercise videos
- Recommendations for supplements
- Chat with our support team anytime

Company Representative

Thumbnail of user reverseh
Monika R.
Head of Program
Typically does not respond to reviews
Mindset and Lifestyle Coach

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