REVOLVE

I've have been online shopping for years and revolve has the worst customer service by far. Bought a Mara Hoffman swimsuit from then for over 300usd and the colour ran when I wore it to swim for the first time. Couldn't believe such an expensive swimsuit could be of such poor quality or the item was defective. I wrote to revolve to ask for an exchange or refund on the item and they refused to do anything about it, saying it was over the number of days it could be returned. Beware that revolve sells defective products.

My dress is not the best material, and it is my fault for not checking type of material, but i paid $100+ for a dress that is quite cheap material. I think i would've paid maybe $75 for the dress? It's pretty and it fits but I just regret paying so much after it was dlvrd

I splurged during the beauty sale and was able tp pick up several Oribe products. I love that they had everything I was looking for and more. I found a few things I didn't even know I needed (wanted).

They were great. Package arrived on time.I would order again if I see a product I like.

I was OVERLY SUPER EXCITED to receive this order and spent over $1500 because they do have such super cute clothing in all 1 place! I get an email saying it's on hold and then a call saying they need me to verify I made this purchase. Okay then and next thing I know they are asking a question regarding the last 4 digits of my social. And then tell me they need to pass my answers on to the "risk management team" to see if the hold will be taken off or I need to verify who I am more with more questions while I get accosted by the representative with an abrasive tone and saying "this is policy". Such a shame because the clothes are cute and good return and shipping policy, but not going to put my money where I need to give my most personal information just to confirm I made the purchase on my card and be questioned of my dignity and identity. Also, how do you have secure info from Experian? No customer service and completely unprofessional

Great site. Love that duties and shipping/returns are included - makes shopping enjoyable and easy for Canadians (duties and returns are usually a very costly nightmare for people living in Canada). Revolve offers a big assortment for Canada but still wish it offered ALL the same product as the USA site.

I received my order within two days, which was amazing

Great love revolve shopping and fast shipping a lot

So I really liked this dress and it was only in size 0 and I asked in the Live chat, which is excellent, if it will be arriving more in my size and they told that they were very sorry but those were the las ones but anyways I submit my email so I would be notified with any news about the dress. A few day later i got an email and I see that the dress is in my size, and only that size. And just i needed information about a product that appeared in an outfit but it wasn't for sale so I asked in the live chat and they didn't tell anything really important but they did say like the outfit where I saw the product I liked was a new arrival maybe it would be arriving soon, and that calmed me very much.
They are really polite but cute. I just love them.
Besides they got so many stuff of so many brands and a huge price range.

Hi
My dress actually is damaged one of the straps is ripped from the dress

How can we fix it

Received my Jeffrey Campbell's well packed and in a timely manner. However, the website advertises Free Shipping to Canada and I was charged a sneaky $5 surcharge. So you need to read the FINE PRINT that states there will be a $5 surcharge on shoes due to the weight. Having to pay $5 isn't considered Free Shipping now then is it? This should be stated loud and clear instead of in the FINE PRINT. Kind of sneaky if you asked me. But overall, great customer service and an equally great selection of goods.

Incredibly disappointed with the quality of the bag for the price

Kate was fabulous!

Quick delivery and good sizing. They are always consistently cute dresses.

So easy to buy at Revolve, very fast but the dress its a little bit different, still love it.

Dress is beautiful and great delivery timing! Thank you so much for the quick service!

Color as expected; cheaper than expected, still great style

I recently purchased the Diana Gown from Norma Kamali on Revolve and I am extremely satisfied with my purchase. The dress is stunning and is perfect for any formal occasion. The material is high quality and has a great weight to it, making it fall beautifully on the body. The silhouette is very flattering and accentuates the curves in all the right places. The only reason I am giving it a 4 out of 5 instead of a 5 out of 5 is because the sizing runs a bit small, however it is really good for its price tag.

Good. Item arrived on item and had no issues. Will buy again

It fit perfectly and I received so quickly, thank you for this experience.

I was looking for a specific Free People dress and found it for a redciulously good price on revolve. I was scared to buy it because the price was so good and the reviews were so bad. In the end I decided it was worth trying this site out and I am so glad I did! I got the exact dress I wanted in my size on sale and free shipping! Yes that is right! I paid less than $50 for a $150 dress and got free shipping! It arrived quickly only took 3 days and it is superb! I inspected the dress carefully and there is no flaws and it is new with tags! I am so happy I found this site! I would highly recommend!

18 days later after numerous e-mails, facebook messages and comments on REVOLVE's page which were ignored, I finally received my item.

Apparently they have switched their logistics service provider for all shipping internationally ( I live in Singapore) to some dodgy Korean logistics company - CJ Logistics.

There tracking details were a complete joke with no arrival timing. They are no reliable shipping company unlike UPS or DHL.

I will never be paying so much money for overpriced, marked-up range of cheap and poor quality clothing for exorbitant prices, abhorring customer service from several junior and experienced staff plus I nearly did not get the items I paid for!

No customer loyalty or understanding. Poor communication skills. Tried to sell me more overpriced merchandise instead of help with the issue with the first overpriced item I purchase which fit terrible and was made of poor quality material. I have never had worse customer service where I wasn't even offered an exchange. They simply refused to help. I will not be returning to spend any money with this company and be letting everyone know what a terrible experience I had with both the item purchased as well as the customer service. Terrible terrible terrible.

I have ordered sizes 31,32,33 and 34 in these shorts. I have returned tge sizes 34 and received credit for it. I also returned sizes 33 and 31. I haven't received the credit for these 2 sizes yet. I found the shorts to run big, but I do love the size 32 that I kept.