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REVOLVE has a rating of 3.7 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with REVOLVE most frequently mention customer service, fast delivery, and great experience. REVOLVE ranks 42nd among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
34,058 reviews
Great app and website, both very straight forward. Accidentally ordered the wrong size and was able to cancel and reorder effortlessly online without having to wait on the phone forever like most businesses. Also received my item earlier than expected and the shipping was FREE! Thank you Revolve for a great first experience.
I received my dress on august 6th and returned to the carrier on the 24th and was received by revolve on the 25th. After multiple follow ups, on September 11th, they asked for the return tracking number(which means the dress was received and they were unable to relocate it) After 23 days, the stated that they cannot return the money because the dress has a stain! The dress was lost and they are denying it. And blaming me for a stain that was not caused by me but with their negligence. They refused to provide pictures of the stain! I asked them to return the dress and they don't know where is it! So funny and sad at the same time
My sister ordered 3 dresses from this site. Apparently the dresses were supposed to be for me, her daughter and her, one each. First of all the packaging was unprofessional. The shipping was fast but what we received was rugs. The dresses looked used, had wrinkles, a funky smell, like a dirty, not true to the color, cheap material and cheaply made, very bad quality. Nothing close to what is on the picture. They were the kinda dresses I wouldn't even pick from Good will for free. They were bad, I mean really bad, actually bad is an understatement. I wish we had read the reviews before cruising on this site. Very deceiving with their pricing. They'll price an item so high and say it's on sale 80%... then you get excited tempted and there you're giving your credit card information, before you know it you've submitted the payment for some $#*!y $#*! dresses. VERY DISAPPOINTED CUSTOMER. I put them all in the garbage. I didn't want to go through the return and refund hassle. PLEASE ABEG NOT ON THIS SITE.
Très satisfaite belle un peu trop long, je suis très satisfaite. Je recommande cette jeans 👖
Excellent! Never been disappointed with my orders. Should I have to return something because of the size, great return experience.
Love the clothes and accessories.
Ordered my item on a Thursday evening and it arrived on the Tuesday to Western Australia. That's so unheard of!
I love the selection of dresses and beauty products Revolve offers and their return/exchange policy is so easy. I rarely shop anywhere else now.
Ease of shopping. Great selections and sizes.
Revolve is an incredibly professional company I appreciate and will continue using their services.
Excellent clothing choices.
Ordered on a Friday & had my order within 3-4 days!
They had the Jean I was looking for in my size.
Got my order super quick! Excellent shipping time. The sunglasses didn't work for so I will be returning. Just my preference.
Because they had the item I wanted.
That's what I'm talking about! Revolve is on it and my daughter loves her dress!
Daughter found dress she liked.
Always timely with purchases arriving and return policy is great and fast- money comes back to you in days
Selection and returns
Found pants in that I've been looking for in the style, color, and size I needed. Delivery was quick. I'll order again. Thank you!
Produkt stimmt mit dem Bild überein, gute Qualität und eine sehr schnelle Lieferung.
Tolles Sortiment
Im happy but still figuring out the quality of my suits and how they will last! I noticed some pilling of fabric after a few days of wearing them.
Great access to brands
Delivered very quickly can't wait to try product no problems at all said would be delivered in fees day and were awesome service
Read reviews seemed very reliable and wasn’t proven wrong
Lots of interesting patterns and cuts. I was really impressed with the quality of their clothes, there are so easy to care for.
Cant beat their free 2-day shipping and already attached return shipping labels. Makes online clothes shopping easier than going to the store!
Love it! Always a great shopping experience. Their selection of all products is outstanding. Great customer service and speedy delivery.
Revolve sucks, you pay extra for shipping and then they don't even ship it., They are such a scam do not shop here. Use Shopbop.com way way better
Hi Ann,
I'm really sorry to hear that your order did not ship in time! Please send us your order information as we would really like to look into this and follow up with you on it.
Best,
Candice
Team REVOLVE
Customer Service A+. Quality F. Nonthing Like I expeced. The Dress said nylon, spandex. It was more like a foam tote bag. I never ever seen anything like it.
Could not have for a better experience. The customer service agent was so helpful and went above and beyond.
Amazing selection. Great customer service
Very fast shipment and delivery. I bought several true religion jeans from this site and love them so much!
Gain trust and grow your business with customer reviews.
REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.
We are so sorry to hear that you were disappointed with your purchase! For future reference, our return process is really simple and we encourage you to use it if you are not satisfied with your order as we offer full refunds for returns received within 30 days. We work really hard here to help customers find items that they will love. Sorry we missed the mark this time but we hope you will give us another chance sometime in the future!
Best,
Candice
Team REVOLVE