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REVOLVE has a rating of 3.7 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with REVOLVE most frequently mention customer service, fast delivery, and great experience. REVOLVE ranks 42nd among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
34,058 reviews
Great app and website, both very straight forward. Accidentally ordered the wrong size and was able to cancel and reorder effortlessly online without having to wait on the phone forever like most businesses. Also received my item earlier than expected and the shipping was FREE! Thank you Revolve for a great first experience.
I received my dress on august 6th and returned to the carrier on the 24th and was received by revolve on the 25th. After multiple follow ups, on September 11th, they asked for the return tracking number(which means the dress was received and they were unable to relocate it) After 23 days, the stated that they cannot return the money because the dress has a stain! The dress was lost and they are denying it. And blaming me for a stain that was not caused by me but with their negligence. They refused to provide pictures of the stain! I asked them to return the dress and they don't know where is it! So funny and sad at the same time
I order some dresses and found the perfect one! Easy to buy and easy to return the ones I didn't need. They were all great!
Love the advertising and selection!
Always loved shopping online at Revolve. Love their ability to offer a ton of recommendations based on your search and viewing history. No other retailer really has that robust of a search engine it seems. You can really conduct super specific searches and come up with a wide variety of options. Love that everything is super current and fresh. And of course, the returns process is super easy as well.
Great selection
I had a lot of questions as a first time revolve customer and Josh helped me out so much and thoroughly helped me out
Josh helped me out so much and explained everything so well
My friend recommended it
My Apartment doesn't take deliveries from UPS (I don't know why). I didn't receive my shoes the first two attempts. This was very frustrating. Ended up shipping to the UPS store and picking them up from there.
You guys were great! Thank you for being patient with me..
Good but not at all thr same color as on the website unfortunately. The dress is beatific but dark brown instead of orange, I'll return it.
These black cargo pants are very well made. However, the waist is unusually small compared to the legs and length which were huge and 6 inches too long.
I ordered the wrong size and they were brilliant about getting them changed over to the correct one.
Very helpful
Great products
Incredibly fast delivery! I ordered items from other companies around the same time and weeks later I still have not received my order. I received my package from Revolve so quickly and with zero issues.
Quality clothes
Revolve has always been professional and thoughtful n regards to customer service. They appreciate their clients and treat them as such. A company to trust with your retail needs.
Great selection of quality products
Revolve has an extensive selection of all types of clothes and shoes. My order came very quickly. I have always been very happy with this site
Great selection. I can always find what I am looking for
Ordered a dress and it arrived within 2 days, Unfortunately it didnt work for me and customer service was simple as I used the WhatsApp option for return
Super simple for return!
Wide variety of dresses to meet any budget
The delivery was very timely, but I unfortunately had to send both items back due to the sizes not working out for me.
I kept some of the items and had to return some others because of the wrong fit or style. Return was easy for an experience was good.
Easy
Right merchandise
Absolutely amazing your return policy is unbeatable. I don't have to do happy returns or anything else because I can't deal with that.
Great customer service, if ever needed. Very rarely do I have any issues, but when I do, it's always been completed to my satisfaction
When the dress arrived, it had clearly been worn before and smelled horribly of body odor from someone else. For $500, I would expect much higher quality shipping and care.
I have had a good experience in the past, but I will not being buying anything from here any time soon.
Excellent delivery - very prompt. Easy to return with the QR code.
Items on the other hand were all very disappointing. The quality was poor - not what I expect from REVOLVE. One item (Steve Madden dress) was even missing a strap and the strap that was there was wearing away.
Because of its good reputation and wide range of different designers/styles to choose from.
I ordered a blazer and a denim jumpsuit. They arrived within a week and were packaged in a UPS box. Unfortunately the clothes are too big for me and I am trying to contact customer service for a refund but I haven't heard back yet (after 5 days now). In the past, they have been more responsive.
I havent received a response yet on how to return my order and get a refund
Unique and fashionable styles that I cant find elsewhere. Free returns in case it doesnt work out.
Dress was beautiful! Sadly, runs small… excellent quality, but unfortunately it didn't fit. If I had more time, I'd order a larger size. Will def order again.
I received my order as expected. I got to follow the delivery process and everything came through as I wanted
I buy pretty exclusively from Revolve. It's hard to find anywhere with this much selection with a great return policy and quick shipping. I love most of the stuff I buy but sometimes the fit is off but I don't stress because I can return super easily.
Good quality, easy returns, quick shipping. Not to mention lots of options.
Great experience! So many dresses to choose from. The fact that I can return it if it doesn't fit is great.
So much choice
My items fit perfectly and the shipping was insanely fast! I'm going on a trip to Mexico and cannot wait to show off my new fit.
I’ve heard good things about it through friends
I was expecting better quality for the price point for these items. I am shopping for a wedding guest dress next month, and was shocked at the material of these dresses - really misleading and not worth the money.
I liked how many options they had.
Gain trust and grow your business with customer reviews.
REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.
