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REVOLVE has a rating of 3.7 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with REVOLVE most frequently mention customer service, fast delivery, and great experience. REVOLVE ranks 42nd among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
34,058 reviews
Great app and website, both very straight forward. Accidentally ordered the wrong size and was able to cancel and reorder effortlessly online without having to wait on the phone forever like most businesses. Also received my item earlier than expected and the shipping was FREE! Thank you Revolve for a great first experience.
I received my dress on august 6th and returned to the carrier on the 24th and was received by revolve on the 25th. After multiple follow ups, on September 11th, they asked for the return tracking number(which means the dress was received and they were unable to relocate it) After 23 days, the stated that they cannot return the money because the dress has a stain! The dress was lost and they are denying it. And blaming me for a stain that was not caused by me but with their negligence. They refused to provide pictures of the stain! I asked them to return the dress and they don't know where is it! So funny and sad at the same time
I have ordered several dresses from Revolve in XS, I had to return all of them. Everything they make is HUGE! I am 5'3 120 lbs. Honestly, I am so disappointed, I think that their clothes are so pretty, I wish that I could wear them.
Item too big and had to return. Awaiting return arrival confirmation.
The dress arrived super quick. It was packaged really well in a lovely box. The dress is well made.
Many options
Excellent. Very good selection and very easy check out.
Wanted a specific item from Theory
She had been wearing the dress on for an hour when the zipper broke, the dress (strapless, obviously depends on a working zipper) split open, beyond repair. She had to use five safety pins to keep it together and wear her date's jacket for the remainder of the evening. And no, the dress was not tight, on the large side, if anything. I AM BEYOND DISGUSTED! This company targets young women with cheaply made, over-priced clothing that can't make it through one night. SHOP AT WALMART, IT WILL BE BETTER QUALITY. I would have given the dress zero stars if that were an option. I will never purchase from REVOLVE again. Oh, also paid $60 to have the dress hemmed. Extra bonus for being a big enough idiot to shop at Revolve.
My order was delivered quickly and in perfect condition
Great buying exp, I plan to be a repeat customer. Item as described, shipping was fast.
They had what I needed.
Best overall customer service and products! Always a pleasure shopping.
I was interested in purchasing a sale item that was completely sold out on every site except for FWRD who only had one left in stock. I spoke to a lovely representative named Yana via live chat and email who managed to hold the item on hold for me for a whole six days which is usually unheard of with sale items. Yana was extremely pleasant to deal with and was in co stand contact during my hold period to ensure my item was secure.
FWRD also offered a price match service which helped reduce the cost of the sale item even further. I was extremely impressed by the customer service as it is so rare now a days to receive truly good service in retail. HIGHLY recommend shopping from FWRD.
Customer service agent had my concerns in mind and gave me a choices.
Its the only place i shop
Excellent experience and will be purchasing from revolve again!
Good prices and a wide variety of categories to choose from
I have placed an order and it was my first time and after reading these reviews I must say I was a bit worries or concerned but I just had to have the dress on their site that I could not find any where else! I took a chance and placed my order and got my shipment within 2 days and I loved it but was a bit too big so I called REVOLVE and asked to exchange and the rep was so friendly and kind about it all and processed my exchange correctly and had it sent again within 3 days without charging me again. This site is great, its all a matter of situation as obviously some people had a bad experience but mine was GREAT! Such cute and unique clothes and free shipping both ways! I will certainly shop again thank Revolve Team!
I was chocked to receive them so fast!
Incredible!
2 days after my order in Sweden and companies here can't even answer in two weeks if they have the macara in stock or not.
Thank you!
I was desperate since it’s the best mascara I have ever experienced
I have Been looking all over Sweden after this macara
Super service. Ordered a pair of Soludos espadrilles from their own site, they arrived after alot of hassle. Ordered my replacement pair from Revolve, service was impeccable and the shipping was faultless. Arrived quickly and packaged properly.
Easy, filters work, and I can resume my previous spot when browsing (vs some sites that jump back to the top), the quality of clothes is refreshing, fast shipping, easy returns.
Beautiful high quality and relevant pieces.
Best customer service, fast shipping and returns processing!
They provided quick price adjustment for a sale that happened a day after purchase.
Great selection and shipping.
The ordering process was very easy and the follow up emails were great to ensure delivery.
DON'T BUY ANYTHING HERE!
The quality is reaaaaaally bad.
That's the reason why I send everything back.
This costs me more than $165 US dollars (tax ($130) & shippingscosts ($35), actually for nothing!
They don't warn you or anything so when you are living outside of the USA. Don't buy at Revolve.com!
Living in The Netherlands, EU.
My experience with u guys was very horrible,my girlfriend is pregnant,I order the shirt to take peternity pic,the day I supposed to get my delivery I did receive it 3 days after,so I had was to go out my way to get another outfit….
My sister put me on
Website is clean and so easy to use, there are so many different styles of clothes with different price ranges & I love that you can filter new arrivals based on the day they arrived.
I love all of the different variety of clothing
Always great customer service with Revolve! Speedy delivery and great product selection.
Great product selection
It was a good experience. I don't have 15 more characters.
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REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.
