RingCentral

Signed up for service 11/22 to integrate it with Ad Sales Genius. Was assigned phone number I soon found out was formerly belonging to a psychiatric center serving school systems, and the public. Contacted RC rep multiple times via email to complain and tell him we cannot use this number, and we have never made a single call outbound or advertised a RC number, and finally in March of this year they gave me two whole months credit, refused to cancel account because of contract, gave me a new number which I really didn't want and no longer can use, the ship for onboarding into ASG and training my team sailed last year. Answered recent survey, told it what happened, they call me, swear they are gonna sort this for me, so I get a voice mail from somebody there, call back, same old song and dance, I can't cancel there are two more months to go. So Ring Central took $2400 from my small business for a service I could not use, would not help when I needed it, changed number when I did not want service any longer, and forced me to pay or they would sue me. Stay far away from them. We were inundated with desperate calls from spouses, parents, mentally ill people needing help, school counselors needing services for children, it was traumatic and Ring Central could not possibly have cared less. Hope they enjoyed our $2400.

This is a great e-fax system and is reasonable. You can send faxes from your email address and adding rcfax.com to your email address, and it is paperless. You can also receive faxes to your email address and it serves two purposes, the fax is scanned in and you can make a folder for it, and two you can access it from anywhere that you can connect your computer rather than having to be in the office to get the fax. There have been a few times when faxes have not come through due to size or just because. This is why I did not rate it 4 stars.