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How would you rate Riot Games?
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North Carolina
1 review
4 helpful votes
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Riot games is a TERRIBLE platform to work with. Literallty no feedback is allowed online which is HILARIOUS BECAUSE OF HOW BAD THEY ARE. Really makes you think how they operate. Unfortunately, they control, so many games. Please, do better. Or be decent. At least decent LOL

Date of experience: May 25, 2022
GB
1 review
2 helpful votes
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Terrible customer service
February 27, 2021

Couldn't get through to anyone there after hundreds of attempts. They don't seem to care about the mental health of their customers, somewhat alarming attitude to humanity.

Date of experience: February 27, 2021
Wisconsin
1 review
2 helpful votes
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Shameful!
September 27, 2023

Don't install anything these clowns offer you can't remove their corrupt programs unless you go into c drive and individually remove... Really?

Date of experience: September 27, 2023
Philippines
1 review
0 helpful votes
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This company is too demanding even their game are really really bad graphics skin are not worth to buy i prefer mobile legends more than this game this company always get jealous to better company

Date of experience: January 28, 2023
Malaysia
1 review
1 helpful vote
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Riot can $#*! off
July 4, 2021

Hope their team encounters an unfortunate event. That's all I have to say. They can refine games all they want, but they'll never fix their systems or care about their players.

Date of experience: July 4, 2021
Texas
1 review
1 helpful vote
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Why my cousin play for more than 5 game and when he leave a game he not need wait for dodge time 20 min. Then why I need to wait for 20 dodge time in queue when i play for more 20 game?(trash game)

Date of experience: March 1, 2021
District of Columbia
1 review
11 helpful votes
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I used to play League of Legends about 5 years ago, and had played from season 2 until that point. Unfortunately I broke my PC and hit a rough patch so could not afford to replace or repair it. Recently I got to a point in which I could once again could afford a new laptop. So just last week I decided to download the game and try to play again- only to find that someone had gotten access to my account, used it, and got it permanently banned. I was livid and reach out to support to try and rectify the situation, to which they stated that they could do nothing to lift a ban. So our accounts can get hacked and used by other people, and then banned. I am upset because I had invested a lot of money and a lot of time on that account and definitely do not plan on doing that again. I had planned on becoming a loyal player again now that I was finally able to afford to play again, but unfortunately, will have to part ways with it. I am super disappointed and would definitely not recommend to use any service provided by this company ever again. Their customer service and empathy is completely lackluster.

Date of experience: June 10, 2019
Poland
1 review
2 helpful votes
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New update
February 17, 2022

You say Renata will release 16 so I; m waiting till 24 but no release then next day i can her but can't play wtf whats the point of annoucments 1/5 for updates

Date of experience: February 17, 2022
Canada
1 review
1 helpful vote
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Riot is Garbage
November 20, 2021

Hey Riot games you morons why do you have a penalty for dodging the champion select? What a joke of a company you are. Control people more seriously, Another commie crap company.

Date of experience: November 20, 2021
West Virginia
1 review
0 helpful votes
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Riot your game is $#*! I leave the game for 2 min and get a 24 hour ban like wtf it was unrated your $#*!ty game makes me want to go and play roblox $#*! you

Date of experience: April 9, 2023
West Virginia
1 review
1 helpful vote
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Valorant
January 6, 2023

People have been reporting me non-stop and I've been banned twice already for what. The game is a good game, but it should fixed. I only got 1 day back into the game but got banned and I did nothing.

Date of experience: January 5, 2023
Slovakia
1 review
3 helpful votes
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Remake
May 28, 2023

You guys in Riot games are absolutly $#*!ing dumb, wtf is this $#*! i literally went to a toilet for one minute and my team voted for remake so i lost $#*!ing lp and also get lp penalization for $#*!ing toilet. How the $#*! would that make sense to put remake on 1:30 what i you just dissconected and you would recconect and your team already voted remake :)) . Use your brain please its ridicilous that i cant even go away for one minute while loading haha that´s crazy.

Date of experience: May 28, 2023
Egypt
1 review
3 helpful votes
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Bad support
September 5, 2023

Very bad support and they never help I sent them 2 tickets and waited for days and they did not respond

Date of experience: September 5, 2023
Oregon
1 review
4 helpful votes
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All you see in this game is ni**er this and that, go kill yourself and so on. Riot does nothing to stop this, riot is so lazy in fact the people trolling you and calling you names can actually report you, you will get banned even though you have said nothing. I have tested this on 7, yes fking 7 accounts where both teams are muted, get to the end of the game to see some kid raging at me for no reason then im banned. This community is a rotten trash panda community and tbh they should be taken off the gaming platform entirely. Ive added hundreds of names to a list that have gone on for 30 min in a game saying nothing but ni**er this and "go kill yourself", they are still active and playing to this day. DO NOT PLAY THIS GAME. DO NOT SUPPORT THIS COMPANY IN ANY WAY.

Date of experience: July 10, 2022
Israel
1 review
0 helpful votes
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Who ever plays this sh*t game wastes his time, riot reward trolls and when u wish them to fkn die! U get chat restric so i wish riot will die!

Date of experience: December 31, 2023
New Mexico
1 review
3 helpful votes
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Riot
March 8, 2022

Sucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete cockSucks complete $#*!

Date of experience: March 8, 2022
Canada
1 review
1 helpful vote
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Unfair system
August 29, 2021

Who in the hell gets permabanned for being toxic. Name me one game that's modern, that currently does that. Chat restrict fine, timed suspension fine, but a permanent $#*!ing ban? They take away everything you worked hard for not giving two damns $#*!s about how much money you spent, or how long you've been playing.

On top of that they don't even look at the whole situation. Someone could be an absolute $#*! to you, and yet if you say one thing ban (probably even even the other person says kys or racial $#*!), they give YOU a penalty, because there is a premade of 3 on the same team of you, of fat $#*! college students jerking their $#*!s and playing league while eating cheese puffs.

They literally said if you don't be toxic nothing will happen (which i've done MUTLIPLE times), yet when you go to the "understanding bans" page, it says some $#*! like "6 out of the past 20 games you were reported for being toxic". What the $#*!? If you don't want people to say offensive $#*!, just ban the $#*!ing language from your game. Why is anyone without uncensored chat allowed to say the N word in the first place (not saying I did, because I didn't) and other offensive $#*! in the first place?

Dumb $#*!ing company that only cares about money.

Date of experience: August 29, 2021
California
1 review
3 helpful votes
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AHAHAHAHAHAHAHAHA
February 5, 2023

This company may have the WORST support team ever, and they all just SUCK at their jobs. They 100% get paid 6 figure salaries to sit on dildos all day

Date of experience: February 5, 2023
Hawaii
1 review
0 helpful votes
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LOL (League of Legends)
January 22, 2022

DUDE ITS SO STUPID HOW YOU HAVE TO PAY $25 $#*!ING DOLLARS JUST TO CHANGE UR $#*!ING REGION GO KYS RIOT WHY MAN WHY IS IT SO MUCH JUST TO CHANGE UR DUMBASS REGION I KNOW YOU CAN JUST MAKE A NEW ACCOUNT BUT DUDE YOU HAVE TO PAY MONEY JUST TO PLAY WHERE YOU $#*!ING LIOVEOEFWIHGW9[UGH9OWG

Date of experience: January 22, 2022
Denmark
1 review
4 helpful votes
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Fix your game
April 7, 2022

How you try to fix champs who Can auto 1000 par sec no okay mabye try to fix your champs is relly hard play vs one guy who Can fange 5000 on 5 sec pls get og your $#*! and fix your champs

Date of experience: April 7, 2022

Overview

Riot Games has a rating of 1.1 stars from 159 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Riot Games most frequently mention customer service, dont care and toxic players. Riot Games ranks 1283rd among Video Games sites.

service
72
value
69
shipping
53
returns
56
quality
65
+16