• Riot Games

Riot Games

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Overview

Riot Games has a rating of 1.1 stars from 159 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Riot Games most frequently mention customer service, dont care, and toxic players problems. Riot Games ranks 684th among Video Games sites.

  • Service
    72
  • Value
    69
  • Shipping
    53
  • Returns
    56
  • Quality
    65
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
12
16
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How would you rate Riot Games?
Top Positive Review

“Customer support”

Mattias D.
6/21/21

I find it strange that people rate this company from personal match experience. I would like to give the support team some love, they respond fast and really helps you out. I had a package loss issue and they really went the extra mile to help me out. Analysed logs, gave me link, tips etc. So much love and thanks. Superb support!

Top Critical Review

“WORST COMPANY EVER - RIOT IS A SCAM!”

alex B.
9/6/24

I've never experienced worse customer service than I have with RIOT Company. Their support team takes forever to respond, and when they do, it feels like they just don't care. I've had multiple issues with their games, and each time, I was given vague, unhelpful responses or ignored entirely. It's clear that RIOT has no interest in addressing the concerns of its users, and they'd rather focus on making money than actually supporting the people who play their games. It's frustrating, and I'll be taking my time and money elsewhere.

Reviews (159)

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riot games (30)
Thumbnail of user jordanr328
North Carolina
1 review
4 helpful votes
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May 25th, 2022

Riot games is a TERRIBLE platform to work with. Literallty no feedback is allowed online which is HILARIOUS BECAUSE OF HOW BAD THEY ARE. Really makes you think how they operate. Unfortunately, they control, so many games. Please, do better. Or be decent. At least decent LOL

Thumbnail of user jimmyn58
GB
1 review
2 helpful votes
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February 27th, 2021

Couldn't get through to anyone there after hundreds of attempts. They don't seem to care about the mental health of their customers, somewhat alarming attitude to humanity.

Tip for consumers:
Don't get attached to any of their characters because they are fickle about personality and make pointless changes every week

Products used:
League of Legends

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Thumbnail of user jhonm110
Philippines
1 review
0 helpful votes
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January 28th, 2023

This company is too demanding even their game are really really bad graphics skin are not worth to buy i prefer mobile legends more than this game this company always get jealous to better company

Thumbnail of user eats6
Malaysia
1 review
1 helpful vote
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July 4th, 2021

Hope their team encounters an unfortunate event. That's all I have to say. They can refine games all they want, but they'll never fix their systems or care about their players.

Thumbnail of user tomn385
Texas
1 review
1 helpful vote
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March 1st, 2021

Why my cousin play for more than 5 game and when he leave a game he not need wait for dodge time 20 min. Then why I need to wait for 20 dodge time in queue when i play for more 20 game?(trash game)

Thumbnail of user carlosg167
District of Columbia
1 review
11 helpful votes
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June 10th, 2019

I used to play League of Legends about 5 years ago, and had played from season 2 until that point. Unfortunately I broke my PC and hit a rough patch so could not afford to replace or repair it. Recently I got to a point in which I could once again could afford a new laptop. So just last week I decided to download the game and try to play again- only to find that someone had gotten access to my account, used it, and got it permanently banned. I was livid and reach out to support to try and rectify the situation, to which they stated that they could do nothing to lift a ban. So our accounts can get hacked and used by other people, and then banned. I am upset because I had invested a lot of money and a lot of time on that account and definitely do not plan on doing that again. I had planned on becoming a loyal player again now that I was finally able to afford to play again, but unfortunately, will have to part ways with it. I am super disappointed and would definitely not recommend to use any service provided by this company ever again. Their customer service and empathy is completely lackluster.

Thumbnail of user wojd
Poland
1 review
2 helpful votes
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February 17th, 2022

You say Renata will release 16 so I; m waiting till 24 but no release then next day i can her but can't play wtf whats the point of annoucments 1/5 for updates

Thumbnail of user jessed253
Canada
1 review
1 helpful vote
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November 20th, 2021

Hey Riot games you morons why do you have a penalty for dodging the champion select? What a joke of a company you are. Control people more seriously, Another commie crap company.

Thumbnail of user nicholasb343
Canada
1 review
1 helpful vote
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August 17th, 2020

I love league and been playing it for many years and spent thousands on it. They do a great job at balancing however! Turrets seem so under powered from mid - late game. As a squishy ADC with no escapes its very disappointing when you can be one shot under turret without the enemy taking any to no damage. Champs like Zed and Kayn are Champs who dive... kill you and are out without even taking so much as a scratch. They don't even need to be fed to do this... they could be super behind and still just murder a mage or carry that is alone under a turret that they should be protected by. Not only that but I hug turrets and get hit by a lux Q which just happens to be out of turret range. So she can root, burst and ult me while I'm under turret and be a nice safe distance away. Kill me and walk away with a smile. Make turrets more effective Mid-Late game! Make them do more dog to tanks so they can't just chase down a squishy for 5 min and still walk out alive. Increase the range a little bit so we feel a bit safer if they poke us under turret.

Thumbnail of user wilsonjosiah122
West Virginia
1 review
0 helpful votes
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April 9th, 2023

Riot your game is $#*! I leave the game for 2 min and get a 24 hour ban like wtf it was unrated your $#*!ty game makes me want to go and play roblox $#*! you

Thumbnail of user matejcibula77
Slovakia
1 review
3 helpful votes
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May 28th, 2023

You guys in Riot games are absolutly $#*!ing dumb, wtf is this $#*! i literally went to a toilet for one minute and my team voted for remake so i lost $#*!ing lp and also get lp penalization for $#*!ing toilet. How the $#*! would that make sense to put remake on 1:30 what i you just dissconected and you would recconect and your team already voted remake :)) . Use your brain please its ridicilous that i cant even go away for one minute while loading haha that´s crazy.

Thumbnail of user flynnr1
Oregon
1 review
4 helpful votes
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July 10th, 2022

All you see in this game is ni**er this and that, go kill yourself and so on. Riot does nothing to stop this, riot is so lazy in fact the people trolling you and calling you names can actually report you, you will get banned even though you have said nothing. I have tested this on 7, yes fking 7 accounts where both teams are muted, get to the end of the game to see some kid raging at me for no reason then im banned. This community is a rotten trash panda community and tbh they should be taken off the gaming platform entirely. Ive added hundreds of names to a list that have gone on for 30 min in a game saying nothing but ni**er this and "go kill yourself", they are still active and playing to this day. DO NOT PLAY THIS GAME. DO NOT SUPPORT THIS COMPANY IN ANY WAY.

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Thumbnail of user johnstonr5
New Mexico
1 review
3 helpful votes
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March 8th, 2022

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Thumbnail of user joem2094
Canada
1 review
1 helpful vote
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August 29th, 2021

Who in the hell gets permabanned for being toxic. Name me one game that's modern, that currently does that. Chat restrict fine, timed suspension fine, but a permanent $#*!ing ban? They take away everything you worked hard for not giving two damns $#*!s about how much money you spent, or how long you've been playing.

On top of that they don't even look at the whole situation. Someone could be an absolute $#*! to you, and yet if you say one thing ban (probably even even the other person says kys or racial $#*!), they give YOU a penalty, because there is a premade of 3 on the same team of you, of fat $#*! college students jerking their $#*!s and playing league while eating cheese puffs.

They literally said if you don't be toxic nothing will happen (which i've done MUTLIPLE times), yet when you go to the "understanding bans" page, it says some $#*! like "6 out of the past 20 games you were reported for being toxic". What the $#*!? If you don't want people to say offensive $#*!, just ban the $#*!ing language from your game. Why is anyone without uncensored chat allowed to say the N word in the first place (not saying I did, because I didn't) and other offensive $#*! in the first place?

Dumb $#*!ing company that only cares about money.

Thumbnail of user calebk92
California
1 review
3 helpful votes
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February 5th, 2023

This company may have the WORST support team ever, and they all just SUCK at their jobs. They 100% get paid 6 figure salaries to sit on dildos all day

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Thumbnail of user sugmab2
Hawaii
1 review
0 helpful votes
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January 22nd, 2022

DUDE ITS SO STUPID HOW YOU HAVE TO PAY $25 $#*!ING DOLLARS JUST TO CHANGE UR $#*!ING REGION GO KYS RIOT WHY MAN WHY IS IT SO MUCH JUST TO CHANGE UR DUMBASS REGION I KNOW YOU CAN JUST MAKE A NEW ACCOUNT BUT DUDE YOU HAVE TO PAY MONEY JUST TO PLAY WHERE YOU $#*!ING LIOVEOEFWIHGW9[UGH9OWG

Thumbnail of user rasmusettrupn
Denmark
1 review
4 helpful votes
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April 7th, 2022

How you try to fix champs who Can auto 1000 par sec no okay mabye try to fix your champs is relly hard play vs one guy who Can fange 5000 on 5 sec pls get og your $#*! and fix your champs

Thumbnail of user kuro.rasul
Sweden
1 review
0 helpful votes
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June 6th, 2023

Hello everyone i will say somthing and reccomend you If you wont get cancer or scam dont download any of this riot game They have trash system and Trash Games Like valorant and league of legend the mostly pro player you see they payed to rank up other way you cant rank up like imagine if you are silver and you want to rank up riot game will put someone in riot delv like immortal player vs you or 2 immortal player vs you and let you lose the game for boosting other people that dont desserve and then putting Low MMR to your account then you stuck in elo giving you $#*! people so probably you gonna lose 10 game and win 3 game that what you will get and if you want get cancer go played have a good day. Watch this you gonna know what i mean this is silver elo and every 2 or 3 game i get this people in my game watch

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Thumbnail of user farazpashaiy
Israel
1 review
0 helpful votes
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December 31st, 2023

Who ever plays this sh*t game wastes his time, riot reward trolls and when u wish them to fkn die! U get chat restric so i wish riot will die!

Thumbnail of user fucky225
Idaho
1 review
0 helpful votes
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November 3rd, 2021

Worst company ever they just want to hurt people's pride make people addicted and make money they dont care at all about fun

Tip for consumers:
DONT PLAY DONT BUY

Products used:
ALL PRODUCTS

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Thumbnail of user chases96
Ohio
1 review
0 helpful votes
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October 25th, 2021

The ban is horrible i left prob 4 games and i got banned for a 1 year. Honestly you should just play csgo if u want to play a game like that

Thumbnail of user kb9wii
Wisconsin
1 review
2 helpful votes
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September 27th, 2023

Don't install anything these clowns offer you can't remove their corrupt programs unless you go into c drive and individually remove... Really?

Thumbnail of user adragfweaw
Tennessee
1 review
2 helpful votes
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February 22nd, 2023

I hate riot so trash man okay riot sucks papa johns pizza $#*! erally $#*! riot, keep it up the horrible changes u $#*! company

Tip for consumers:
dont play league or any other riot games, all $#*!

Products used:
i bought everything received nothing they $#*!ing suck $#*! riot

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Thumbnail of user magnusl6
Denmark
1 review
0 helpful votes
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June 24th, 2021

Company full of wankers¯\_(ツ)_/¯¯\_(ツ)_/¯¯\_(ツ)_/¯¯\_(ツ)_/¯¯\_(ツ)_/¯¯\_(ツ)_/¯( ͡° ͜ʖ ͡°)( ͡° ͜ʖ ͡°)( ͡° ͜ʖ ͡°)( ͡° ͜ʖ ͡°)( ͡° ͜ʖ ͡°)

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Thumbnail of user deeepp
Nepal
1 review
4 helpful votes
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July 19th, 2022

This so called top game developer RIOT is only of the most worst game company. DECEITFUL, RACKETEERING, DEFALCATOR, MONEY SUCKING MAGGETS... trolls everywhere ruining game throughout the season never gets banned. BOTS in ranked there used to be 1 bots now after the maintanence there is bot bots involved in every game. 100% game 100% bots... These incompetent third grade game company riot are very good at imposing banns and penalty to those people who are innocent. They disrespect normal players who wants to have good time playing.

They put trolls and bots in ranked to make us lose LP and make sure player remain below...
And sends feedback as if they are going to do anything about the opinions.
RIOT company is a fraud company... DOnt spend a penny to this trickery... not a single trolls nor bots account gets punished. Remains untouched.
I wish this company gets a law suit for deceiving and involving in tampering hacking bots and trolls in ranked.
The developers of RIOT. Fraud i guess your life and lives of your family is running smooth and lavish with the money you earned from trickery deceiving... HATS OFF

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Riot Games 2006? ۪da oyuncu-odakl? Oyun geli? Tirmeye inanan giri? Imci-oyuncular taraf? Ndan kuruldu. 2009? ۪da ilk oyunu League of Legends? ۪? Ele? Tirmenler ve oyuncular? N be? Enisine sunuldu. Her ay 11 milyon?_zerinde oyuncu taraf? Ndan oynan? Yor. Oyuncular? M?...

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