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Hands down the best customer service in the music gear industry - Every time I deal with them, It continue to be amazed me. I'd much rather deal with them than those dumbasses over at Guitar Center, and the loyalty factor will keep me buying from them. I fully endorse rkaudio, despite the great prices.
Great at keeping me updated on DJ gear that was back ordered. As soon as it was available he shipped my equipment out and was very reliable. Thanks again RK Audio
Best prices and best service! Gave me free shipping and 30days return with an exchange with no problem - i will use them again for all my proaudio and lighting needs
Bought the Pionner XDJ-XZ from Ravi great price and fast shipping Item arrived and was put in storage finally booked my first post covid gig and open up my controller only to find that the left deck was not working. I reached out to Pioneer DJ and they sugested I send it back to place of purchase or send it in for repairs. My issue is that I could not use my new $2,000 Contoller for the gig and still have to pay for shipping on a brand new controller. BEWARE WHEN PURCHASING FROM RK AUDIO they have no service after the sale THEY OFFERED THEN RETRACTED TO PAY FOR SHIPPING FOR MY ITEM TO HAVE IT SERVICED VERY DISSAPOINTED
Excellent experience. Responsive and also patient about figuring out my specific order parameters. Felt confident with placing big ticket item
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