I just lost over 1000 dollars. I made a deposit of 700 dollars and it didn't go through, so I tapped on over and over u til it went through. So they registered 4-5 x that 700 dollars. But I didn't know because they hold onto your money for like 5 days. I called my bank to stop the deposit. To make a long story short - a total mess. It's very confusing because they hold onto your money for too long. Then they sold a stock of mine that had lost 50 percent in value. Disaster. They must make money with your stocks of something. You can't talk to anyone. Not fair!
Be very careful or just don't even go on that platform.
Robinhood has disabled the options to buy stocks/crypto without any warning or reason. I am trying to reach support, and I just see a textbox to enter my comments and submit. I have submitted my comments 3-4 times for a week now and there has been no response. Their help pages claim that I can place a call directly from the app/website but I am not able to see that option either on my iOS app or in the website.
I am seriously thinking of closing their account and move my assets elsewhere.
Changed phone numbers because mine broke. Have been trying to get into my account for 6 months. They send me to a site to verify my identity, take pictures of id and then me. The camera barely works on this site and have been submitting and resubmitting for so long I finally just said keep my money it is not worth the hassle.
There are many brokers have zero commission now. Robinhood dont take advance on zero commission. Robinhood customer service is very poor and execute price is too slow and late. There is no analysis chart to know where price going. Dont loose money on this. If you are beginners, try to learn professional broker like E-trade or TDameritrade before set up real trade.
Stay way Robinhood
My account got compromised from this app. Attn: Listen folks don't share your account info with Robinhood or any online app with your routing number. I have been the victim of this app. Someone access my account info from here. It's just an advise to all of you as public awareness. Nothing has been done by Robinhood so far in returning my stolen funds other than the issuing tickets. I changed my account and deleted this ominous app. I don't want to see someone else going through same ordeal.
This company would not let anyone buy 13 stocks because they knew big hedge funs were shorting these stocks and didn't want to lose their hedge fund money. Very crooked. Very unfair. The people do not have free trade on this app and the prices are manipulated through robinhood selling out to the rich.
I have been trying to log into my account and they keep saying they are sending a code.
I've been waiting about 15 minutes, sent 3 emails requesting the code and no response.
I am so angry that they have my money and I have no way of getting it back.
Same problem with Coinbase.
First and foremost the site does not have every stock available on the market. The money that you deposit into your brokerage account takes 5 days pending. This is all while you are trading, so the actual money that you are owed will never be accurate if you are active in regards to trading. When you have an issue, you cant call anybody to get it resolved. I was skeptical of Robinhood, and I was right to be. Deactivating my account as soon as I can.
Worst company, no customer service and they literally stole my money and I can not get any service to tell me why. They froze my account and decided that they would keep my money and no explanation at all or call back
I was Involved in the horrific crash of this app where people lost alot of money because it locked up for a day. Millions of users adversely affected. You sign a waiver, so they have no consequences. Not a good way to do business. This company has ripped off alot of people for 2 days in a row
Answer: I also lost a lot to investment scam... I wouldn't give up if I was you cuz it's your hard earned money and you deserve better trusting this cheap scammers. I sought the services of Phoenixsouls.com They were able to recover my money back I'll recommend them anyday and anytime. They should be able to help get your money back. You can look up their website at Phoenixsouls.com Have a good day
Answer: YOU DO NOT GET BACK YOUR MONEY. SO ONLY INVEST THE MONEY YOU CAN AFFORD TO LOSE. ITS BEST TO STAY AWAY FROM ROBINHOOD FROM THE START.
Answer: Yea me too no freaking help whatsover. 10 emails and nothing i'm so pisssed
Answer: No you don't get help, i've sent 10 emails since 10 days ago and now freaking replies. Never traded on margin or options and initiated a transfer out of robinhood yet they didn't move everything and now say I owe them money. Plus things I sold out completely on 1/27 showed up in my Merrill account on 2/2 BUT at a way higher price than I paid. So such a scam and they will never help you
Robinhood has a rating of 1.2 stars from 266 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Robinhood most frequently mention customer service, phone number and bank account. Robinhood ranks 107th among Brokerage sites.