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Florida
1 review
2 helpful votes
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Deleting outfits
December 6, 2022

Ok first of all they're are alot of bugs I don't know why but they keep on deleting outfits and if they're gonna take away what we bought shouldn't we get a refund? It's basically like oh I'll trade you this for that then they delete it its oh nevermind I'll take both take it back and you don't get anything. Like it's soooo annoying!

Date of experience: December 6, 2022
Nebraska
2 reviews
3 helpful votes
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Parents BEWARE. ROBLOX received my credit info without my permission; After explaining issue company appeared to be helping and sending refund. After a year of broken promises of a refund and that they would stop charging my account. They continued to state they were sending a refund and stop charging my account.
Received no refund and had to cancel my card so company could not continue to take my money.

Date of experience: June 18, 2019
New Jersey
1 review
0 helpful votes
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Don't spend your money on this game kids your account will get hacked it's pretty easy for people to hacked your account customer service will not do anything to help you out don't waste your money on this game parents don't let your child play this game my son got hacked 3 time the 3rd time customer service close his account did not do anything about after it was hacked.

Date of experience: March 7, 2022
Italy
1 review
0 helpful votes
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Verifying system!
November 30, 2020

I can't really use roblox when I always have to verify myself. I understand it's for the sake of bots but at the same time it kept telling me I was wrong which I wasn't and I'm trying to run my own group on this game, means I cannot really since this keeps happening when I try to post an update.

Date of experience: November 30, 2020
California
1 review
3 helpful votes
Follow Amber A.
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I downloaded for gaming reason, I like any kind of game... Im a gamer mom. I have had it for about 5 hrs played with wifi for better data too see if it would stop glitching and it didn't... I played the course one and every mid jump it would freeze for a second when other players fell. Which caused me to fall threw the cracks or off the small things. It was quite annoying, I also would not let my child play because of the adult predators and language of other children or adults. I can see it was made for children but were there are children there are child predators.

Date of experience: August 16, 2017
California
1 review
0 helpful votes
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Roblox scam
September 14, 2020

In the last week both my daughter and her friend have been unable to login. They have both received messages saying wrong password. My daughter has had the same password for 3yrs? When calling Roblox support and the official company number no one answers. She has lost, they have both lost everything they have built, money they have spent, and friends they have made in Bloxburg. She has been so disappointed. I don't think we could go back. :(

Date of experience: September 14, 2020
Florida
1 review
2 helpful votes
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Its fun!
January 6, 2021

Roblox is the best, i gone through things that was the best luck, i just play roblox to clam me down. Roblox teaches me alot of things. Like not to swear bloxburg teaches me parenting hood adopt makes me learn pets and tower of hell teacher me to not give up!. I been playing roblox since i was 5 and now im 10!

+1
Date of experience: January 5, 2021
New York
3 reviews
4 helpful votes
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Pretty cool
March 26, 2022

So roblox is pretty fun I have been playing for a few years now the only thing that gets by the filter that is inappropriate is the word "69" but people don't go around spamming that so it is safe it is also free

Date of experience: March 25, 2022
Georgia
1 review
2 helpful votes
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Dead.
April 24, 2017

I have been a player of Roblox since about Christmas 2006. The game was full of enjoyment as it reached its peak in about 2009-2010. A couple years later, it has gone the way of a pay- to- play game. Roblox has gone quickly downhill since then, especially in the last couple years. Sure, it might be addicting for a bit for new players, but that will only last for a few weeks. Only a few months left and the game is gone.

Date of experience: April 24, 2017
GB
1 review
1 helpful vote
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Terrible Service
April 20, 2023

I asked for support due to my robux being taken away monthly because I downloaded a rogue chrome extension called "RoSearcher". I asked for a refund for my Robux, however, they denied my request because I had a recent "restoration of Robux" to my account, which was over 6 months ago. Terrible service, majority of the time they NEVER solve problems. If you have a problem, might as well suck it up than asking for support as there's no point.

Date of experience: April 20, 2023
New York
2 reviews
1 helpful vote
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A lot of games
June 13, 2021

I love this because its fun and there is over 1 billon games to play and piggy came out in 2020 that made 1 billion visits in 2021 and a few months ago piggy had a 1 year anniversary which was meaning lots of collabs with animators and gacha club/lige creators! Luck for the rest of the day

Date of experience: June 11, 2021
California
4 reviews
2 helpful votes
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Listen, I LOVE playing roblox!, I don't quite understand why it has three stars. This game is way better (in my opinion) because it allows you to play any game, and my favorite youtuber is flamingo! I have been playing this game since 2012, and I rate this 5/5 stars!

Date of experience: March 4, 2021
Ohio
1 review
3 helpful votes
Follow Melinda W.
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I signed up for Roblox with facebook so my daughter can play together. I pay for a premium account for her and I have a free account. When I get into my account and try to verify email, because I used facebook to sign up, I get an error. I cannot no matter what I try add an email or password to the account I get error after error. SOOO I get screen shots, write a detailed report of the errors and send it to tech support. (Im in IT Field so I know what they need from me)
Except my email back from them is "Sorry we have no way to verify the account is yours"
I ask them ok what do i do to fix that? Their suggestion "You'll have to create a whole new account." This is there answer. Instead of them opening my account and clearing out the error so I can enter my information. They just say meh, not our fault you signed up with facebook.
So moral of the story is the game is fun, until you need help from the support department.

Date of experience: December 1, 2016
New York
4 reviews
21 helpful votes
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Let me tell you something, there might be inappropriate content and people calling you "noob" "ugly"
But you know what just report or go off the game simple as that
Welcome to the Internet! Any online multiplayer game has the words "noob' ugly", best thing is to ignore it!
Roblox Corp Is the best they make good rules and delete those bad accounts there might be online daters report that's it I recommend it 6+

Date of experience: May 11, 2020
New Jersey
1 review
0 helpful votes
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Roblox
January 4, 2021

Roblox is really fun and cool, but I recommend it for 14+ because people have bullied me with words to terrible to name. But otherwise, Roblox is a fun game, and it's convenient because the app is free, and you can play it online. You only have to pay for robux.

Date of experience: January 4, 2021
Michigan
2 reviews
0 helpful votes
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First after you sign in your character be a bacon hair at first and the chats system sucks you get hashtags and the characters jumps are terrible the jumps are not far too short everything and robux is not free do not download

Date of experience: October 4, 2022
Australia
1 review
2 helpful votes
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Roblox is a very fun game with lots of different places to visit. Sure some games on Roblox violate the tos but it will get taken down in the next couple hours or so!
But one bad thing is if your account is under 13 some numbers get hashtaged!
So say if you wanted to say 126 it would turn into ###:(
There is also alot of spam bots. But the wont interfere with the gameplay!
Its also FREE!

Date of experience: April 5, 2019
Ireland
5 reviews
6 helpful votes
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Roblox is a money scam posing as a leisure product.

Kids Keep Getting Scammed out of Their Robux. System support will not intervene and are cool with the fact that the system scams children out of their pocket money. Shame. You would think people who are this bright could create a money making path that didn't thrive on the theft of kids pocket money.

Date of experience: July 2, 2020
Florida
4 reviews
19 helpful votes
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Excellent!
August 10, 2018

Beautiful game absolutely in love!
Graphics are wonderful and many platforms/games to play.

Tons of catalog items and friends. And followers.

Problem is, to get lots of catalog items, you need robux. And you need real money to buy it. I've bought $200.00 WORTH of robux which means i have 21,000 ROBUX
(i used my savings.)
Anyway, you can make worlds and stuff but you just have to have BC or TBC or OBC. Annoying right?

Anyway, i have had a good past with this game except for when my account Amethyst_Aura got hacked BUT I RETRIEVED IT!

How? Well wonderful Roblox customer service of course. CS is reasonable and helps you more then any other CS for games.

They just asked me the first email and second and finally the last, and everything was happy! Oh and yeah, i emailed them the google play receipt.

All good now. For now.

Enjoy this game!

Date of experience: August 9, 2018
Washington
1 review
0 helpful votes
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The support program does not help at all and the point of the app is for you to spend a lot of money. The games you can play are only easy to be good at for spending money and most of the games are like small casinos where you gamble your Robux to try and get something good.

Date of experience: April 3, 2023

Overview

Roblox has a rating of 1.9 stars from 1,093 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roblox most frequently mention customer service, online daters and credit card. Roblox ranks 55th among Role Playing Games sites.

service
303
value
271
shipping
172
returns
202
quality
274
+265