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Florida
2 reviews
3 helpful votes
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SCAMMERS
February 3, 2025

I bought Roblox gift cards for a 10 yr old little boy birthday the worst gift I ever bought…. The cards did not work he was so upset and me dissatisfied Never Again These scam gift cards need to come off the shelves couldn't use or get my money back so if you're reading this take it from someone that just lost 35 dollars don't buy

Date of experience: February 2, 2025
Florida
3 reviews
6 helpful votes
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Diddy came into Roblox a long time ago it was a day and he randomly joined diddy simulator when I was playing he said diddy is going to diddle you and became a shirtless and pantlesss dude he screamed diddyyy lifeee foreveerrr and he called Beyoncé to steal our food since she steals every Grammy possible $#*! diddy with no p he a p diddy he a pdf file diddy is a gay man with no respect $#*! diddy

Date of experience: April 4, 2025
Arkansas
1 review
1 helpful vote
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Signs in
February 3, 2025

Okay so my iPad computer and phone was being weird but I was bored so I went to play Roblox and it wouldn't let me sign in pathetic goodbye 1 million robuxs.

Date of experience: February 2, 2025
Maryland
1 review
1 helpful vote
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Fraudulant charges
December 12, 2024

I have six unauthorized charges on my credit card. Contacted customer support, and they said they needed receipts to investigate further and are not reversing the charges, even though I provided the last four of my CC. I do NOT recommend to anyone to subscribe to Roblox, as they do not know how to effectively manage situations like these.

Date of experience: December 2, 2024
California
1 review
1 helpful vote
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Roblox is not good
December 7, 2024

Roblox is:
1.pay to win
2.too easy
3.bad graphics
4.boring
Roblox is also very vulgar and has very inappropriate games liuke dress to impress.Roblox has many rip-off games as well as downright offensive, dastard, or dumb games.

Date of experience: December 6, 2024
TT
1 review
1 helpful vote
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Bloxburg robbing people
December 13, 2024

First of all yall npc's eating half my burger then on top of it yall have the guts to take away my house i bulit and decorations i bought. I want back my damn money or my house cause yall glitch is upsetting me cause i didnt work day and night to get scam out of my money... I WANT IT BACK YOU UNDERSTAND

Date of experience: December 13, 2024
Wisconsin
1 review
2 helpful votes
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My children have seen things on Roblox that they shouldn't have. There is sexual games created by user, sexual dances/emotes, and the attire that some of these avatars have on are highly inappropriate. There's avatars with big bare butts, thong underwear, breasts. Moderators do nothing when reporting, yet they've banned avatars that weren't dressed inappropriately. We've been scammed from items being bought and deleted as well.

Date of experience: November 12, 2024
Arkansas
1 review
0 helpful votes
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Hi
October 29, 2024

They banned me for doing nothing wrong I did nothing wrong and they just banned me for 1 day and I just got banned 1 minute ago for something I DID NOT DO

Date of experience: October 29, 2024
Nigeria
1 review
1 helpful vote
Follow Erimide O.
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Firstly I am a player who`s been currently playing for 5 long years and I`m here to share an experience that has just happened to me for the first time. I`m currently writing this 20 mins after the event. First let me start overall when you overlook the major problems its a really smooth business with plenty of splendid games. But a main problem is banning...it`s okay to ban but to ban without knowing the reason is very rude and unfair for the banned person. They might have been bullied talked back(maybe not insult but question why the player did ----(something bad example bully or insult) and get reported and banned that is very rude and unacceptable i can`t stand unsensible movements that you did not even think about or look into properly into, sure it may not be your job to check the chat in a game that caused them to be banned before banning them so you know if they have a very good reason for saying something. The reason i am unable to screen shot is because i am playing on a laptop and i was not with any type of other device,plus i got banned veryt quickly.

Date of experience: October 4, 2024
Virginia
1 review
0 helpful votes
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I was playing one day and I said lol and then next thing I get is banned. Why is it so easy and people can put fake information in it I've now gotten banned two times. The first time I got banned was because I said girl… to my friend and this is why I am confused on how easy it is like say one thing that someone does not like at then banned

Date of experience: July 2, 2024
New Zealand
1 review
0 helpful votes
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This app allows <13year olds to delete an email address so you can no longer recover the account once something goes wrong. Kids spend their $ on this app but will not support parents to retrieve an account when there is no email address. They should not be able to alter the settings when the account is registered to a child!

They are essentially stealing from kids who are devastated when something goes wrong. I have the password but the account demanded a reset which I could not complete 🤬🤯

There websites states they will help when no email address but this is incorrect.

Date of experience: March 25, 2024
Hawaii
3 reviews
3 helpful votes
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Too many ngas
May 9, 2024

There are way way way to many black people on the website. They make me mad and I get angry. I ask them to leave but all they say back is "wanna vc on discord ;)) )" When I add them on discord they are 50 years old and they are showing me their hairy p3nis.

Date of experience: May 9, 2024
Tennessee
1 review
0 helpful votes
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Roblox's is unholy
June 20, 2024

Roblox would not let my son put God Is good for his name at all and you have to pay for everything like it's for kids! And there's bullying my kid came crying because somebody bullied him DO NOT LET YOUR KID PLAY IT!

Date of experience: June 20, 2024
Canada
1 review
4 helpful votes
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There were over 15 unauthorized purchases in two days made on my child's account without my password protection entered for the purchase. My credit card company automatically flag the activities and replaced my card. All Roblox did was terminated my child account and no further investigation into protecting their customer. Prior to these dispute, I've legitimately purchased many $$ for my child and they chose to ignore and disregard these previous purchases. They are ripping their customers off by choosing an easy path by just closing accounts instead of doing anything else to help their customers out. Horrible company and shame on the owners not valuing their customers in any way! In addition, when I contacted them, in one email it say as a one time courtesy, we will reopen your account and then few hours. Terminate the account again without any cause or explanation. Do not purchase with this company!

Date of experience: May 18, 2021
TT
1 review
0 helpful votes
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My 12 year old daughter come to me complaining how the is cheating her. So I tried it all apparently I don't get right I used a calculator. And I got it wrong. So I'm asking make the puzzles easier for kid under 13. Pls and Ty :)

Date of experience: March 16, 2024
Canada
1 review
9 helpful votes
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Roblox gift cards are a scam
January 21, 2023

My child bought a gift card with $15 of her allowance money. But when she went online to redeem it, it said invalid. The retail store referred me to Roblox customer service, who responded:

"Unfortunately, the code you provided is invalid or already redeemed and we are not able to assist with it further."

Roblox basically stole money from a child.

Date of experience: January 21, 2023
Israel
1 review
6 helpful votes
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Weak support
July 16, 2023

I have tried so many games including Roblox, this game is not bad, but it's support is so bad.
I have lost some accounts on other games like clash of clans, but after my first try I got my account back in less than 24 hours.
In Roblox ai have tried 4 times around 2 years, and the last result is, " we have provided you with all that we can at this time"(lost account).
What the f** bro, really stupid support.

Date of experience: July 16, 2023
GB
1 review
0 helpful votes
Follow Y S.
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This gamers being amazing but the games haven't been loading lately and roblox needs to fix this as it has been scaring many people into thinking there is a hacker. Please fix this. Other that this incident it's a fun game. Just fix this before I delete roblox

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Date of experience: May 4, 2023
California
1 review
10 helpful votes
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Very cool
November 3, 2020

There's nothing wrong with it, unless you're talking about, you know, *those* games. Honestly Roblox is a game a really enjoy, and I never get tired of it since there are always other games to play. It's especially exciting when you come back to a game you haven't played in a while.

Date of experience: November 3, 2020
Hungary
1 review
9 helpful votes
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They are just copying and pasting, they don't even read what is your problem, they just send an answer to a completely other thing. I asked roblox support why cant we friend each other with a player on roblox (the add friend button is grey for both of us). And what i got is just sad. Nothing close to any solution. Just a feature that not even available in my country.

Date of experience: April 14, 2021

Overview

Roblox has a rating of 1.9 stars from 1,093 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roblox most frequently mention customer service, online daters and credit card. Roblox ranks 55th among Role Playing Games sites.

service
303
value
271
shipping
172
returns
202
quality
274
+265